All TaxAct Business Reviews
1-25 of 40 Reviews
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Shilleah
Verified reviewer
Consumer Services, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2019
Easy Way of Doing Our Small Business Taxes on Our Own!
I loved TaxAct when we did use it! It is very affordable for small business owners, and guides you through all the questions in order to autofill our taxes.
PROSIt walked me through all the uploading and importing of our business tax information, and pretty much held my hand the whole way through our business taxes.
CONSWe ended up switching our Payroll to Intuit, so was easier for us to use Turbotax this year instead of TaxAct, since it is directly linked with our payroll
Reason for choosing TaxAct Business
Price and ease of use, though we did end up going back to TurboTax since we switched our payroll to Intuit Quickbooks.
Yonatan
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
"Simple Method of Doing Our Independent company Expenses all alone!"
I cherished TaxAct when we utilized it! It is entirely reasonable for entrepreneurs, and guides you through every one of the inquiries to autofill our charges.
PROSIt strolled me through all the transferring and bringing in of our business charge data, and basically held my hand the entire way through our business charges.
CONSWe wound up changing our Finance to Intuit, so was simpler for us to utilize Turbotax this year rather than TaxAct, since it is straightforwardly connected with our finance.
Reasons for switching to TaxAct Business
Cost and usability, however we wound up returning to TurboTax since we changed our finance to Intuit Quickbooks.
Neha
Verified reviewer
Management Consulting, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2018
Affordable but doesn’t offer as many extra features as its competitors
TaxAct software is comparatively easy to use, with pricing that compares well with most of the other available software. Unlike Turbo Tax and H&R Block, it can’t import W-2 automatically due to which it takes time to file the return. Tax Act is relatively less expensive. The interface is simple and navigation is relatively easy. Tax Act allows you to import a previous year’s return, which saves some time as individual do not have to enter all your personal information. It also allows you to pay your filing fee with your refund. Review and alerts are also available in this software before finalizing of returns.
CONSThe lack of a W-2 import is disappointing. Being able to upload your income information saves time and prevents errors from manual entry. It also lacks good customer support.
John
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
TaxAct Professional
Absolutely love it. It actually is more comprehensive than required.
PROSThe only thing that would make this software better is a little more ability to customize reporting.
CONSBackroom reporting could be a little more flexible. However, it is a minor issue in the overall performance.
Reason for choosing TaxAct Business
It felt more comprehensive and much easier to input.
Reasons for switching to TaxAct Business
Opened my own practice and wanted to have a more global software package.
Vendor Response
Hi John - thank you for your feedback. Our team is working to update the software in time for TY21 - I think you will be pleasantly surprised with the changes! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.
Replied July 2021
Earlie
Music, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
What's Your Business without TaxAct Business
I love TaxAct Business and will use it forever!
PROSThis is definitely the tool for your business if you're a sole proprietor. The navigation of this software is phenomenal resulting in me not missing any of my deductions and expenses that I can write off! The customer/technical support is always available to answer any questions.
CONSSometimes, the wording can be a bit confusing, but customer service comes in to save the day for me!
Reason for choosing TaxAct Business
TaxAct - I was referred by a business colleague.
Vendor Response
Hi Earlie - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.
Replied July 2021
Hailey
Events Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
So easy to use
I will use this again and again. If you have any experience doing your own taxes you will breeze through this. If you have never done your own taxes, you may find yourself asking a few questions or needing clarifications but the application has planned for this and you will easily find the answers you need.
PROSTaxact provides everything you need in order to do taxes. If there are any confusions or questions, there is usually a button that will clarify what it is asking. Everything is stated clearly.
CONSSome things are listed only by their "technical title" and I would have to figure out which is which myself. Minor inconvenience for those not familiar with tax forms.
Reasons for switching to TaxAct Business
Turbo tax offered a more "user friendly" name for each form but the overall price was more. It was worth it to save money to switch to TaxAct. TaxAct was still easy to use and I completed my taxes quickly with limited hassle and saved more money than I would have with TurboTax.
Anonymous
1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Very Simple to Use!
I have used TaxAct the past couple of years in order to file both my state and federal taxes without any problems whatsoever. When they say they are able to file the most accurate return, they mean it. I say that because they allow more options to choose from when it comes to deductions, for instance, when filing. The platform as a whole is simple to use and the pricing options are quite fair, as well. You can save even more, (20% off the cost of your federal filing), when you visit their website via the following link: https://refer.taxact.com/s/lakingsrule1472583693
CONSNothing to report on this front, luckily!
Vendor Response
Thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.
Replied July 2021
Anonymous
2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2021
Cheaper than a tax preparer.
I have used Taxact for years without any problems. It is easy to file electronically.
PROSI like that this is a relatively inexpensive way to do your taxes. If you have questions, it will help guide you through them. I have been using this software for close to a decade and never had a problem or audit. It saves your information from the previous year and uploads it to your new tax form.
CONSI am not anywhere near being a tax expert and sometimes I have questions. Sometimes the answers are not clear to me. You will pay a higher amount if your taxes are complicated and lengthy.
Anonymous
201-500 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Use every year for taxes and cheaper than competitors
It is cheaper than TurboTax and other bigger tax solutions. It's also very easy to use and walks you through each step to earn the biggest refund.
CONSSome questions were confusing and it could do a little better job explaining certain terms.
Reason for choosing TaxAct Business
It was cheaper
Cheryl
Verified reviewer
Health, Wellness and Fitness, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Been using this for years!
I’ve had success using it and it’s made doing taxes each year much easier.
PROSIt is efficient and easy to get my taxes done and submitted.
CONSI forget my password after a year, don’t remember where I put it. So I need to usually reset password each year.
Vendor Response
Cheryl - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.
Replied July 2021
Shannon
Arts and Crafts, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
I recommend tax act
I have used tax act for many years and each year it meets all my tax needs correctly and in a professional but fast manner
PROSFree tax filing and user-friendly also meets all tax needs
CONSI have yet to find any cons while using tax act for my yearly taxes
Reason for choosing TaxAct Business
Free filing and easy use
Reasons for switching to TaxAct Business
Too expensive
Vendor Response
Shannon - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.
Replied July 2021
Brian
Financial Services, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Tax Act Review 2020
I found it easy to use and it met all of my needs for filing several individual federal and state taxes and the efile process was also very easy to use, so it worked great for me.
PROSTax act is easy to use when following the question and answer sections. It also highlights areas of your taxes that you might not have thought about. You can import your prior tax return very easily and for some IRS tax forms you can also import the data directly from the senders. The software have several quality control reviews for federal and state taxes. You can efile your returns or print and mail your returns. You can also save your returns and a backup copy of your return on your computer
CONSThere are different tax software packages depending on how complicated your taxes are, so you need to make sure you pick the correct software by Tax Act. Also in getting some customer support it took a long time to get someone on the phone and they were not that helpful.
Reasons for switching to TaxAct Business
Cheaper price
Vendor Response
Hi Brian - we understand that choosing a tax software package can be difficult. However, our sales team prides themselves on helping our customers work through the options & ensure that you are not overpaying. As we head into TY21, please feel free to give them a call at 319-536-3571 or via email at prosales@taxact.com.
Replied July 2021
Luis
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
TaxAct Software for Business
I have had a great experience with this software. Previous software was cheaper but difficult to use and the support was terrible.
PROSIt is easy to use, customer support has been great.
CONSNo Cons that I can think of. Everything seems great with this software. every year it gets better and better.
Reason for choosing TaxAct Business
The fetures it provided, the cost and the ease to import my clients from my previous software.
Reasons for switching to TaxAct Business
ATX was difficult to use and the customer service was the worst.
Tanya
Accounting, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
Good tax software
I use this for my personal businesses and have been very happy. Switched a few years ago and wouldn't go back.
PROSI like the cost compared to Turbo Tax and the results come out exactly the same when comparing the two options.
CONSCustomer support could be better and sometimes finding information on the tax items is hard to find.
Reasons for switching to TaxAct Business
Cost
Anonymous
1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
I love TaxAct Business, great pricing.
What I like most about TaxAct Business are the prices and the ability to do taxes at home. Also being able to go back and see previous years, and get help from a tax professional.
CONSWell unlike some other tax software, it's not as automated and colorful.
Reason for choosing TaxAct Business
Pricing.
Gary
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
very happy with product
very close to the prior software I used
CONSstep by step questions walk straight though tax interview
Reason for choosing TaxAct Business
price for use
Reasons for switching to TaxAct Business
growing business
Brenda
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
TaxAct is a great software
I provide different types of taxes returns for clients, and TaxAct handles them all
PROSThe software is easy to use, and the most recent improvements are wonderful
CONSCustomer service could be improved during tax season
Sandra
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Tax Act is great
It is user friendly
PROSIt's value and how the interview questions were formatted. Easy to understand.
CONSI liked the whole thing. The software was a breeze to use.
Reasons for switching to TaxAct Business
More robust
Susan
Graphic Design, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Easy to Use What More Can You Ask For
Tackling that year-end chore of filing my taxes is almost palatable with TaxAct Business.
PROSTaxAct Business takes the headaches out of filing taxes... well almost. Let's face it, you still have to file them :( After you have your final numbers, it's just plug and play. Electronic filing is a breeze.
CONSI discovered that my taxes did not get filed a couple of years ago. I have to confess that it might have been totally my error but just be sure you get the confirmation email that your returns have been accepted.
Lisa
Arts and Crafts, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2019
Easy tax solution
-super easy to use -all terms are defined in simple explanations so anyone can understand -it's easy to go back to any page and edit previous entries -you are prompted to answer yes/no to tons of questions so you don't miss out on any deductions -you can file your state and federal taxes right there at the website -you can save your progress and come back at a later time
CONSthere's nothing I don't like about taxact! It makes doing my taxes super simple
Jack
Apparel & Fashion, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2019
Robust Business Tax Software
TaxAct offered a few features that other business tax software services didn't offer, which allowed us to use a software to file our taxes rather than hiring an accountant.
CONSThe help database sometimes lacked clarification on certain tax terms.
Reason for choosing TaxAct Business
TaxAct was the only software that offered all the features we needed for our particular business. It was our only software option.
Angie
Health, Wellness and Fitness, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Tax act makes my taxes a breeze
It makes doing the company taxes a breeze. Before we had to pay an accountant but now I'm able to do our taxes saving the company money which is a plus all around. It's an easy software program to set up and even easier to do taxes. It makes setting up new employee tax information a breeze and monthly payroll couldn't be easier
CONSIt lagged a little after the latest upgrade but other than that it's great
Vendor Response
Hi Angie - thank you so much for your kind words. We love having you as a customer! Our product team is working to make some incredible software updates for TY21 that will help with the lagging you experienced. However, if our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.
Replied July 2021
Lisa
E-Learning, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
I feel comfortable recommending TaxAct
It's been a great experience, I've used it every year for a while now, for my business and others.
PROSTaxAct has a great free software product, but this Business software is good for businesses. I do my own taxes and also help others and I'm happy when I use TaxAct.
CONSI feel that the ease of use is great and the price is reasonable, no complaints. It meets the competition and exceeds it.
Stacey
Education Management, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed July 2021
Simple Filing
TaxAct makes tax time much easier for me to file taxes on my own.
PROSData can be pulled from previous years, making it quick and easy to enter information that has stayed the same.
CONSQuestions can get redundant that have to be answered multiple times. There are features I do not take advantage of, but the cost seems like it could have a lower option.
geradi
Verified reviewer
Accounting, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
taxyuser
Overall its a very useful tool. when using i feel comfortable amount receiving a maximum refund. offers tools to help you achieve desired results.
PROSits ease of use, can perform practically every calculation relating to tax filing. it offers explanations for various forms if needed. It offers a free federal option for filers, which pends on the difficulty of your filing situation.
CONScan't think of any cons at the moment. Although not needed, there is no refund advance, you have to wait to receive from the government. Of course, the more complex your tax filing is, the more you are charged for filing. I guess that's with most tax software.