--- title: "TaxAct Business Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TaxAct Business. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TaxAct Business is a good fit for you!" source_url: "https://www.softwareadvice.com/tax-preparation/taxact-business-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Corporate Tax Software](https://www.softwareadvice.com/corporate-tax/) / [TaxAct Business](https://www.softwareadvice.com/tax-preparation/taxact-business-profile/) / TaxAct Business Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/tax-preparation/taxact-business-profile/) Reviews [Alternatives](https://www.softwareadvice.com/tax-preparation/taxact-business-profile/alternatives/) # TaxAct Business User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 42 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 30 reviews (71%) - 4 stars: 8 reviews (19%) - 3 stars: 3 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Great product easy to use affordable and great for multitasking many different other repairs for the office - You can save even more, (20% off the cost of your federal filing), when you visit their website via the following link: - Overall its a very useful tool. when using i feel comfortable amount receiving a maximum refund. ### Most mentioned cons - Also in getting some customer support it took a long time to get someone on the phone and they were not that helpful. ## TaxAct Business customer reviews Showing reviews 1-25 of 42 (page 1). ### Been using this for years! - Overall rating: 5/5 - Reviewer: Cheryl M. - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: 3-5 years · a few times a year - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve had success using it and it’s made doing taxes each year much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is efficient and easy to get my taxes done and submitted. #### Cons I forget my password after a year, don’t remember where I put it. So I need to usually reset password each year. #### Vendor response Cheryl - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com. Replied July 2021 --- ### TaxAct Software for Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience with this software. Previous software was cheaper but difficult to use and the support was terrible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, customer support has been great. #### Cons No Cons that I can think of. Everything seems great with this software. every year it gets better and better. --- ### Affordable but doesn’t offer as many extra features as its competitors - Overall rating: 3/5 - Reviewer: Neha T. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 10000+ employees - Product usage: 1-3 years · monthly - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros TaxAct software is comparatively easy to use, with pricing that compares well with most of the other available software. Unlike Turbo Tax and H&R Block, it can’t import W-2 automatically due to which it takes time to file the return. Tax Act is relatively less expensive. The interface is simple and navigation is relatively easy. Tax Act allows you to import a previous year’s return, which saves some time as individual do not have to enter all your personal information. It also allows you to pay your filing fee with your refund. Review and alerts are also available in this software before finalizing of returns. #### Cons The lack of a W-2 import is disappointing. Being able to upload your income information saves time and prevents errors from manual entry. It also lacks good customer support. --- ### Tax Act Review 2020 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: 3-5 years · a few times a year - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I found it easy to use and it met all of my needs for filing several individual federal and state taxes and the efile process was also very easy to use, so it worked great for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Tax act is easy to use when following the question and answer sections. It also highlights areas of your taxes that you might not have thought about. You can import your prior tax return very easily and for some IRS tax forms you can also import the data directly from the senders. The software have several quality control reviews for federal and state taxes. You can efile your returns or print and mail your returns. You can also save your returns and a backup copy of your return on your computer #### Cons There are different tax software packages depending on how complicated your taxes are, so you need to make sure you pick the correct software by Tax Act. Also in getting some customer support it took a long time to get someone on the phone and they were not that helpful. #### Vendor response Hi Brian - we understand that choosing a tax software package can be difficult. However, our sales team prides themselves on helping our customers work through the options & ensure that you are not overpaying. As we head into TY21, please feel free to give them a call at 319-536-3571 or via email at prosales@taxact.com. Replied July 2021 --- ### Tax Act is great - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered It is user friendly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's value and how the interview questions were formatted. Easy to understand. #### Cons I liked the whole thing. The software was a breeze to use. --- ### TaxAct is a great software - Overall rating: 5/5 - Reviewer: Brenda D. - Industry: Accounting - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I provide different types of taxes returns for clients, and TaxAct handles them all #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is easy to use, and the most recent improvements are wonderful #### Cons Customer service could be improved during tax season --- ### very happy with product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very close to the prior software I used #### Cons step by step questions walk straight though tax interview --- ### I recommend tax act - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: 1-3 years · a few times a year - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used tax act for many years and each year it meets all my tax needs correctly and in a professional but fast manner #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Free tax filing and user-friendly also meets all tax needs #### Cons I have yet to find any cons while using tax act for my yearly taxes #### Vendor response Shannon - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com. Replied July 2021 --- ### I love TaxAct Business, great pricing. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: 3-5 years · a few times a year - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TaxAct Business are the prices and the ability to do taxes at home. Also being able to go back and see previous years, and get help from a tax professional. #### Cons Well unlike some other tax software, it's not as automated and colorful. --- ### taxyuser - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall its a very useful tool. when using i feel comfortable amount receiving a maximum refund. offers tools to help you achieve desired results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros its ease of use, can perform practically every calculation relating to tax filing. it offers explanations for various forms if needed. It offers a free federal option for filers, which pends on the difficulty of your filing situation. #### Cons can't think of any cons at the moment. Although not needed, there is no refund advance, you have to wait to receive from the government. Of course, the more complex your tax filing is, the more you are charged for filing. I guess that's with most tax software. --- ### Do it yourself with TaxAct - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: 3-5 years · monthly - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros Since my tax filing is pretty straight forward, it's cheaper for me to use this product to do my own taxes than to drive somewhere to have someone else do it for me. Instructions are simple and very easy to follow. And my copies are stored electronically in my account if I ever lose my printed copy. #### Cons Since I don't utilize all the features of the product, it is a little expensive for basic business users. --- ### Worth it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 1-3 years · a few times a year - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to use to where I can do my own taxes #### Cons Nothing to report really I absolutely love them #### Vendor response Brandi - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com. Replied July 2021 --- ### Good step-by-step tax software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: 10000+ employees - Product usage: less than 1 year · a few times a year - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Does a good job of walking through each step and helping users understand what is required or relevant to them. #### Cons The interface is outdated and requires a lot of scrolling within unnecessarily small boxes. --- ### Did the job - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: a free trial · a few times a year - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found it to be a friendly app, clean layout, organized questions, and overall offers many features. #### Cons I really didn't use it enough to determine what cons there are. There is a cost associated so, I advise to review a couple of tax apps and determine what works best for your environment. --- ### Terrible option for small service businesses - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Great until this issue. The “best solution” they could offer was a discount on software I shouldn’t need to purchase in the first place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros I’ve been largely satisfied for the past six years until I ran into a logical flaw in the software‘s 1120 S wizard. They don’t allow for the common scenario of a corporate IRS filing with a non-corporate state filing. #### Cons Being told I needed to purchase additional unnecessary software to overcome a logical flaw in tax act design was very disappointing. --- ### "Simple Method of Doing Our Independent company Expenses all alone!" - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered I cherished TaxAct when we utilized it! It is entirely reasonable for entrepreneurs, and guides you through every one of the inquiries to autofill our charges. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It strolled me through all the transferring and bringing in of our business charge data, and basically held my hand the entire way through our business charges. #### Cons We wound up changing our Finance to Intuit, so was simpler for us to utilize Turbotax this year rather than TaxAct, since it is straightforwardly connected with our finance. --- ### TaxAct Professional - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely love it. It actually is more comprehensive than required. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The only thing that would make this software better is a little more ability to customize reporting. #### Cons Backroom reporting could be a little more flexible. However, it is a minor issue in the overall performance. #### Vendor response Hi John - thank you for your feedback. Our team is working to update the software in time for TY21 - I think you will be pleasantly surprised with the changes! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com. Replied July 2021 --- ### Cheaper than a tax preparer. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 2-10 employees - Product usage: 3-5 years · a few times a year - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Taxact for years without any problems. It is easy to file electronically. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that this is a relatively inexpensive way to do your taxes. If you have questions, it will help guide you through them. I have been using this software for close to a decade and never had a problem or audit. It saves your information from the previous year and uploads it to your new tax form. #### Cons I am not anywhere near being a tax expert and sometimes I have questions. Sometimes the answers are not clear to me. You will pay a higher amount if your taxes are complicated and lengthy. --- ### What's Your Business without TaxAct Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Music - Company size: Self-Employed - Product usage: 3-5 years · a few times a year - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered I love TaxAct Business and will use it forever! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is definitely the tool for your business if you're a sole proprietor. The navigation of this software is phenomenal resulting in me not missing any of my deductions and expenses that I can write off! The customer/technical support is always available to answer any questions. #### Cons Sometimes, the wording can be a bit confusing, but customer service comes in to save the day for me! #### Vendor response Hi Earlie - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com. Replied July 2021 --- ### Very Simple to Use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Printing - Company size: Self-Employed - Product usage: 3-5 years · a few times a year - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used TaxAct the past couple of years in order to file both my state and federal taxes without any problems whatsoever. When they say they are able to file the most accurate return, they mean it. I say that because they allow more options to choose from when it comes to deductions, for instance, when filing. The platform as a whole is simple to use and the pricing options are quite fair, as well. You can save even more, (20% off the cost of your federal filing), when you visit their website via the following link: https://refer.taxact.com/s/lakingsrule1472583693 #### Cons Nothing to report on this front, luckily! #### Vendor response Thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com. Replied July 2021 --- ### Use every year for taxes and cheaper than competitors - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: 1-3 years · a few times a year - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is cheaper than TurboTax and other bigger tax solutions. It's also very easy to use and walks you through each step to earn the biggest refund. #### Cons Some questions were confusing and it could do a little better job explaining certain terms. --- ### TaxAct Business : All your e-filing tax needs in one software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it has step by step instruction for filing your taxes online. It is also very affordable and has great online support. #### Cons There wasn't anything at all I could complain about! --- ### Simple Filing - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: 3-5 years · a few times a year - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TaxAct makes tax time much easier for me to file taxes on my own. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Data can be pulled from previous years, making it quick and easy to enter information that has stayed the same. #### Cons Questions can get redundant that have to be answered multiple times. There are features I do not take advantage of, but the cost seems like it could have a lower option. --- ### Good tax software - Overall rating: 5/5 - Reviewer: Tanya B. - Industry: Accounting - Company size: Self-Employed - Product usage: 3-5 years · a few times a year - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this for my personal businesses and have been very happy. Switched a few years ago and wouldn't go back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the cost compared to Turbo Tax and the results come out exactly the same when comparing the two options. #### Cons Customer support could be better and sometimes finding information on the tax items is hard to find. --- ### Easy Way of Doing Our Small Business Taxes on Our Own! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I loved TaxAct when we did use it! It is very affordable for small business owners, and guides you through all the questions in order to autofill our taxes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It walked me through all the uploading and importing of our business tax information, and pretty much held my hand the whole way through our business taxes. #### Cons We ended up switching our Payroll to Intuit, so was easier for us to use Turbotax this year instead of TaxAct, since it is directly linked with our payroll ---