All TaxAct Business Reviews

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User Profile

Shilleah

Verified reviewer

Consumer Services, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2019

Easy Way of Doing Our Small Business Taxes on Our Own!

I loved TaxAct when we did use it! It is very affordable for small business owners, and guides you through all the questions in order to autofill our taxes.

PROS

It walked me through all the uploading and importing of our business tax information, and pretty much held my hand the whole way through our business taxes.

CONS

We ended up switching our Payroll to Intuit, so was easier for us to use Turbotax this year instead of TaxAct, since it is directly linked with our payroll

Reason for choosing TaxAct Business

Price and ease of use, though we did end up going back to TurboTax since we switched our payroll to Intuit Quickbooks.

Yonatan

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

"Simple Method of Doing Our Independent company Expenses all alone!"

I cherished TaxAct when we utilized it! It is entirely reasonable for entrepreneurs, and guides you through every one of the inquiries to autofill our charges.

PROS

It strolled me through all the transferring and bringing in of our business charge data, and basically held my hand the entire way through our business charges.

CONS

We wound up changing our Finance to Intuit, so was simpler for us to utilize Turbotax this year rather than TaxAct, since it is straightforwardly connected with our finance.

Reasons for switching to TaxAct Business

Cost and usability, however we wound up returning to TurboTax since we changed our finance to Intuit Quickbooks.

Neha

Verified reviewer

Management Consulting, 10,000+ employees

Used monthly for less than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2018

Affordable but doesn’t offer as many extra features as its competitors

PROS

TaxAct software is comparatively easy to use, with pricing that compares well with most of the other available software. Unlike Turbo Tax and H&R Block, it can’t import W-2 automatically due to which it takes time to file the return. Tax Act is relatively less expensive. The interface is simple and navigation is relatively easy. Tax Act allows you to import a previous year’s return, which saves some time as individual do not have to enter all your personal information. It also allows you to pay your filing fee with your refund. Review and alerts are also available in this software before finalizing of returns.

CONS

The lack of a W-2 import is disappointing. Being able to upload your income information saves time and prevents errors from manual entry. It also lacks good customer support.

John

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

TaxAct Professional

Absolutely love it. It actually is more comprehensive than required.

PROS

The only thing that would make this software better is a little more ability to customize reporting.

CONS

Backroom reporting could be a little more flexible. However, it is a minor issue in the overall performance.

Reason for choosing TaxAct Business

It felt more comprehensive and much easier to input.

Reasons for switching to TaxAct Business

Opened my own practice and wanted to have a more global software package.

Vendor Response

Hi John - thank you for your feedback. Our team is working to update the software in time for TY21 - I think you will be pleasantly surprised with the changes! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.

Replied July 2021

Earlie

Music, 1 employee

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

What's Your Business without TaxAct Business

I love TaxAct Business and will use it forever!

PROS

This is definitely the tool for your business if you're a sole proprietor. The navigation of this software is phenomenal resulting in me not missing any of my deductions and expenses that I can write off! The customer/technical support is always available to answer any questions.

CONS

Sometimes, the wording can be a bit confusing, but customer service comes in to save the day for me!

Reason for choosing TaxAct Business

TaxAct - I was referred by a business colleague.

Vendor Response

Hi Earlie - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.

Replied July 2021

Hailey

Events Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

So easy to use

I will use this again and again. If you have any experience doing your own taxes you will breeze through this. If you have never done your own taxes, you may find yourself asking a few questions or needing clarifications but the application has planned for this and you will easily find the answers you need.

PROS

Taxact provides everything you need in order to do taxes. If there are any confusions or questions, there is usually a button that will clarify what it is asking. Everything is stated clearly.

CONS

Some things are listed only by their "technical title" and I would have to figure out which is which myself. Minor inconvenience for those not familiar with tax forms.

Reasons for switching to TaxAct Business

Turbo tax offered a more "user friendly" name for each form but the overall price was more. It was worth it to save money to switch to TaxAct. TaxAct was still easy to use and I completed my taxes quickly with limited hassle and saved more money than I would have with TurboTax.

Anonymous

1 employee

Used more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Very Simple to Use!

PROS

I have used TaxAct the past couple of years in order to file both my state and federal taxes without any problems whatsoever. When they say they are able to file the most accurate return, they mean it. I say that because they allow more options to choose from when it comes to deductions, for instance, when filing. The platform as a whole is simple to use and the pricing options are quite fair, as well. You can save even more, (20% off the cost of your federal filing), when you visit their website via the following link: https://refer.taxact.com/s/lakingsrule1472583693

CONS

Nothing to report on this front, luckily!

Vendor Response

Thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.

Replied July 2021

Anonymous

2-10 employees

Used more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2021

Cheaper than a tax preparer.

I have used Taxact for years without any problems. It is easy to file electronically.

PROS

I like that this is a relatively inexpensive way to do your taxes. If you have questions, it will help guide you through them. I have been using this software for close to a decade and never had a problem or audit. It saves your information from the previous year and uploads it to your new tax form.

CONS

I am not anywhere near being a tax expert and sometimes I have questions. Sometimes the answers are not clear to me. You will pay a higher amount if your taxes are complicated and lengthy.

Anonymous

201-500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Use every year for taxes and cheaper than competitors

PROS

It is cheaper than TurboTax and other bigger tax solutions. It's also very easy to use and walks you through each step to earn the biggest refund.

CONS

Some questions were confusing and it could do a little better job explaining certain terms.

Reason for choosing TaxAct Business

It was cheaper

Cheryl

Verified reviewer

Health, Wellness and Fitness, 10,000+ employees

Used more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Been using this for years!

I’ve had success using it and it’s made doing taxes each year much easier.

PROS

It is efficient and easy to get my taxes done and submitted.

CONS

I forget my password after a year, don’t remember where I put it. So I need to usually reset password each year.

Vendor Response

Cheryl - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.

Replied July 2021

Shannon

Arts and Crafts, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

I recommend tax act

I have used tax act for many years and each year it meets all my tax needs correctly and in a professional but fast manner

PROS

Free tax filing and user-friendly also meets all tax needs

CONS

I have yet to find any cons while using tax act for my yearly taxes

Reason for choosing TaxAct Business

Free filing and easy use

Reasons for switching to TaxAct Business

Too expensive

Vendor Response

Shannon - thank you so much for your kind words. We love having you as a customer! If our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.

Replied July 2021

Brian

Financial Services, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Tax Act Review 2020

I found it easy to use and it met all of my needs for filing several individual federal and state taxes and the efile process was also very easy to use, so it worked great for me.

PROS

Tax act is easy to use when following the question and answer sections. It also highlights areas of your taxes that you might not have thought about. You can import your prior tax return very easily and for some IRS tax forms you can also import the data directly from the senders. The software have several quality control reviews for federal and state taxes. You can efile your returns or print and mail your returns. You can also save your returns and a backup copy of your return on your computer

CONS

There are different tax software packages depending on how complicated your taxes are, so you need to make sure you pick the correct software by Tax Act. Also in getting some customer support it took a long time to get someone on the phone and they were not that helpful.

Reasons for switching to TaxAct Business

Cheaper price

Vendor Response

Hi Brian - we understand that choosing a tax software package can be difficult. However, our sales team prides themselves on helping our customers work through the options & ensure that you are not overpaying. As we head into TY21, please feel free to give them a call at 319-536-3571 or via email at prosales@taxact.com.

Replied July 2021

Luis

Financial Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

TaxAct Software for Business

I have had a great experience with this software. Previous software was cheaper but difficult to use and the support was terrible.

PROS

It is easy to use, customer support has been great.

CONS

No Cons that I can think of. Everything seems great with this software. every year it gets better and better.

Reason for choosing TaxAct Business

The fetures it provided, the cost and the ease to import my clients from my previous software.

Reasons for switching to TaxAct Business

ATX was difficult to use and the customer service was the worst.

Tanya

Accounting, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Good tax software

I use this for my personal businesses and have been very happy. Switched a few years ago and wouldn't go back.

PROS

I like the cost compared to Turbo Tax and the results come out exactly the same when comparing the two options.

CONS

Customer support could be better and sometimes finding information on the tax items is hard to find.

Reasons for switching to TaxAct Business

Cost

Anonymous

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

I love TaxAct Business, great pricing.

PROS

What I like most about TaxAct Business are the prices and the ability to do taxes at home. Also being able to go back and see previous years, and get help from a tax professional.

CONS

Well unlike some other tax software, it's not as automated and colorful.

Reason for choosing TaxAct Business

Pricing.

Gary

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

very happy with product

PROS

very close to the prior software I used

CONS

step by step questions walk straight though tax interview

Reason for choosing TaxAct Business

price for use

Reasons for switching to TaxAct Business

growing business

Brenda

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

TaxAct is a great software

I provide different types of taxes returns for clients, and TaxAct handles them all

PROS

The software is easy to use, and the most recent improvements are wonderful

CONS

Customer service could be improved during tax season

Sandra

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Tax Act is great

It is user friendly

PROS

It's value and how the interview questions were formatted. Easy to understand.

CONS

I liked the whole thing. The software was a breeze to use.

Reasons for switching to TaxAct Business

More robust

Susan

Graphic Design, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Easy to Use What More Can You Ask For

Tackling that year-end chore of filing my taxes is almost palatable with TaxAct Business.

PROS

TaxAct Business takes the headaches out of filing taxes... well almost. Let's face it, you still have to file them :( After you have your final numbers, it's just plug and play. Electronic filing is a breeze.

CONS

I discovered that my taxes did not get filed a couple of years ago. I have to confess that it might have been totally my error but just be sure you get the confirmation email that your returns have been accepted.

Lisa

Arts and Crafts, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2019

Easy tax solution

PROS

-super easy to use -all terms are defined in simple explanations so anyone can understand -it's easy to go back to any page and edit previous entries -you are prompted to answer yes/no to tons of questions so you don't miss out on any deductions -you can file your state and federal taxes right there at the website -you can save your progress and come back at a later time

CONS

there's nothing I don't like about taxact! It makes doing my taxes super simple

Jack

Apparel & Fashion, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed September 2019

Robust Business Tax Software

PROS

TaxAct offered a few features that other business tax software services didn't offer, which allowed us to use a software to file our taxes rather than hiring an accountant.

CONS

The help database sometimes lacked clarification on certain tax terms.

Reason for choosing TaxAct Business

TaxAct was the only software that offered all the features we needed for our particular business. It was our only software option.

Angie

Health, Wellness and Fitness, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Tax act makes my taxes a breeze

PROS

It makes doing the company taxes a breeze. Before we had to pay an accountant but now I'm able to do our taxes saving the company money which is a plus all around. It's an easy software program to set up and even easier to do taxes. It makes setting up new employee tax information a breeze and monthly payroll couldn't be easier

CONS

It lagged a little after the latest upgrade but other than that it's great

Vendor Response

Hi Angie - thank you so much for your kind words. We love having you as a customer! Our product team is working to make some incredible software updates for TY21 that will help with the lagging you experienced. However, if our team can ever provide additional assistance, please do not hesitate to give them a call at 319-536-3571 or prosales@taxact.com.

Replied July 2021

Lisa

E-Learning, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

I feel comfortable recommending TaxAct

It's been a great experience, I've used it every year for a while now, for my business and others.

PROS

TaxAct has a great free software product, but this Business software is good for businesses. I do my own taxes and also help others and I'm happy when I use TaxAct.

CONS

I feel that the ease of use is great and the price is reasonable, no complaints. It meets the competition and exceeds it.

Stacey

Education Management, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed July 2021

Simple Filing

TaxAct makes tax time much easier for me to file taxes on my own.

PROS

Data can be pulled from previous years, making it quick and easy to enter information that has stayed the same.

CONS

Questions can get redundant that have to be answered multiple times. There are features I do not take advantage of, but the cost seems like it could have a lower option.

geradi

Verified reviewer

Accounting, 1 employee

Used monthly for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

taxyuser

Overall its a very useful tool. when using i feel comfortable amount receiving a maximum refund. offers tools to help you achieve desired results.

PROS

its ease of use, can perform practically every calculation relating to tax filing. it offers explanations for various forms if needed. It offers a free federal option for filers, which pends on the difficulty of your filing situation.

CONS

can't think of any cons at the moment. Although not needed, there is no refund advance, you have to wait to receive from the government. Of course, the more complex your tax filing is, the more you are charged for filing. I guess that's with most tax software.

Showing 1 - 25 of 40 Reviews