Basecamp vs Trillian

Basecamp has 12817 reviews and a rating of 4.33 / 5 vs Trillian which has 47 reviews and a rating of 4.77 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.33 / 5 (12,817)

4.77 / 5 (47)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 11, 2021

February 23, 2021

Pros/Cons

  • Pros

  • I love the ease of use and the aesthetic of it! It's very easy to read and very easy to navigate.

  • Very easy to use, a great asset to our company. I absolutely love using this software and am happy with it

  • Cons

  • This software is great overall, but sometimes the search feature can be a bit finicky.

  • Design isn't great as the application is not very easy to use so some people can have trouble learning how to use it. Other than that, I believe it's a great application

  • Pros

  • Works great for the price. You can use on desktop and mobile phone which has helped me with being on call all the time.

  • Easy to use, small file size, quick, convenient

  • Cons

  • download time was rough but that might of been my computer had lag alot. But other than that trillian is best chat app around to talk to friends and family

  • While it is a business app/program - bringing some fun into to help us get through the long days would be great! What that would be exactly? I'm not sure...

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos