The ease of use, the connection to our telephony platform (so that we can use it also as a normal phone) and the possibilities for integrations. I use it also for all small and bigger projects I'm involved and the way everything is located in one tool with a very good search functionality makes my work much easier.

Personally I miss the possibility to put a read message back to unread. In the mean time I use other options to create something similar, but it is not completely the same.

A single pane of glass solution that encompasses all communications in a very intuitive manner. It's easy to collect all relevant "streams" (e.g. mail; meeting requests and notes, phone calls, chats, etc.) into a single folder. The mobile app is a perfect (and near stand alone) addition to your desktop application and allows seamless transition from deskbound to mobile working without hassle. Even swipe your phone calls (in the actual call !!!) from fixed app to mobile app withou interuption.

Circuit requires an open mindset on how to organise your files. If you are depending on folder structure (folder within a folder) you'll be lost at first, but Circuit has an awesome search engine Circuit has more power and more impact when everyone uses it, so be ready to advocate the solution in your company and to have some use cases near.

I have all kinds of trouble with this program, below are my two most common problems. I'll have to dial in with my phone so I can hear and speak as well as be logged in at my computer so I can project for the meeting. One day it works fine then, the very next morning it tells me my log-in is invalid and does not let me access the meeting. I have to reinstall, come up with fresh passwords and I'm very frustrated, joining the meeting very late.

The idea of it working is great, the reality is very different.

The software package I work with is not reliable, one day it works, the next day it does not. And when it does not work, it takes 20~30 minutes and a bunch of passwords to get it working again although my meeting starts in 2~3 minutes.

Route optimization was good, paying extra to provide proof with a photo is awful

Paying extra for a simple feature in order to prove service

Perfect collaboration tool

Ease of use - even for novice users without training Ease of implementation

No possibility to create own shortcuts to favourite conversations

Remote work and team management.

Circuit is an extremely efficient way for me to organize all of my inter-team communications in a single workspace. It allows me to work remotely very efficiently and manage projects and teamwork inside the company and with partners. It does all of the important communication functions very well - including recording meetings for those that cannot attend and it has amazing up-time so it's reliable enough to be the central communications vehicle for a company.

I wish you could delete old conversations. I archive and keep my conversations organized, but there are some that would be just better to delete.

Independence, easier to work with people in global teams

Easy of use, integration of file sharing, desktop sharing, voice, video and offline conversation. No installs, works on a browsers on a PC. Do like the native client on iOS with callkit integration.

Need enhancements to manage large communities better. Need statistics for large communities. Need ability to have super admins to effectively mange large communities

I love the software on days when there is no interruption as this does not occur often, on those days I can create non-stop for hours.

The ability to be the versality of products. I have created earrings, shirts, outdoor mats, and coffee mugs

The site can be improved by limiting the interruptions and stalls while creating projects. Sometimes the software crashes in the middle of a project.

Vide conferencing, screen sharing, outlook integration

No special cons regarding usage of circuit application

group emails with attachments disappear, create private conversation with a colleague or more.

use on browser on any computer or laptop, mobile app, good for collaboration on teams, easy to find info from a previous conversation

outlook connector doesn't work sometimes, when press enter in a post not go to new line, does not see presence of a team in conversation - must go details

Best experience in handle evolving project with my team-mates. Less email traffic (and confusion). NO SPAM! Only focus on things that are important for me!

I can find docs, infos, conversations, notes, ecc. everything inside a specific "room project". I love screen sharing and video as simple over every network. GREAT to have a call bridge features for every customer in just a few seconds!

I can only "mute" and not "archive/delete" older or wrong things. I don't use the "notify" features... Not the best that I can not team-editing a docs in a shared screen (I prefer the google ways for docs opened in the same time by two or more people working on it)

Excelente, llevamos ahi todas las comunicaciones dentro de la empresa y para comunicarnos con otras sedes a nivel mundial, de manera rapida y confiable

La calidad de las llamadas, las rapidas actualizaciones que hacen en corto periodo de tiempo, el manejo practico de la interfaz.

Considero que deberian incluir enviar mensajes de voz que se mas rapido para la comunicación para evitar tipear en la computadora.

The ability to enhance teamwork, by bringing Voice, File Sharing, Video and much more into one easy to use platform across multiple devices.

The inability to delete conversations. Having an abundance of aged conversations in the left pane can be messy and could be organised much better with the ability to delete unwanted conversations.

German based company, service hosted in Germany, not in US - a must for all companies that are subject to compliance! Good modern look-and-feel, easy-to-use. We tested it with our non-tech-staff and they instantly mastered in intuitively! Personal support from circuit at highest level. Competent, friendly and open for input and suggestions. We don't just need a tool, we need it to work reliably - circuit ticks those boxes for us.

No real cons. Some very special features that we need still under development, but that's actually a pro I guess.

Se chatea en forma real, se comparten archivos, pantalla y reuniones

Es lento al reunirse con varias personas en simultaneo

daily connectivity and collaboration with others (business and personal)

it works on any WebRTC enabled browser log everything share some files with other users recording

the full-screen mode is not border-less guest can not use the invitation link on mobile the quality of the picture is great but not like google hangouts or apple facetime

Fit for smart working

The quality of video and voice, the easy way to organize conferences, the possibility to connect it with a communication system

The look, the missing integration between circuit and uc, the difficulty for partners to start selling circuit

Easy to set up Easy to use Innovative Quick and efficient way to communicate with colleagues and associates Easily accessible

One of the things we dislike about this software is being unable to change the layout or delete existing conversations.

Ease of use and persistence of information in a single straight forward user friendly interface. Easy team management and collaboration.

Very few, not clear on transference of or data residency. It would be nice to be able to select region of data residency or restrict. Not sure if you can customise/rebrand to meet own internal marketing. To be honest I have not researched these elements in fine detail.

Nice, modern interface Integration with Outlook The possibility to have meetings with people who don't have the client installed

Can't have multiple calls in the same time (on hold feature missing) The audio settings behaving erratic sometimes, I get the message that a microphone is not available, re-select it and it works fine afterwards...

Easy to use software, many functionalities. Easy to share your screen or only an application with the customer.

In our company with firefox it doesn't work stable, most of the time you are not able to connect. Therefor you have to use Google chrome, but with this application it works well! Sometimes there are some connection problems nobody knows where they come from.

Speed. I waste less time, get more done and can organise meetings across internal teams and guests so fast.

Anywhere, when I want it, on the device I want it, WiFi or mobile, I can get my calls delivered to me 100% of the time

I am now getting frustrated when people just don't seem to how powerful Circuit is. I can do more when they collaborate with me.

I have greater collaboration with my dispersed sales force and also my supplier

The ability to screenshare and ad hoc add other Circuit users to the conversation, truly an excellent collaboration tool.

noticed a slight drain on my mobile phone battery while Circuit is open but is manageable and not unexpected with any piece of software such as this

all in one ease of use full of high end features

under marketed software. need more marketing and sales process for partners should be simple

the benefits of circuits are that u have 1 platform where u can do everything together with your partners and the more people use it the better it wil get...

I like how easy it is to make a conference with partners.. also The telephony connector to my SBC!

the presence between circuit and my sbc ( osbiz x3 ) is not possible