About Cisco Webex

Cisco Webex is a video conferencing software designed for all types of business. It is equipped with layouts that can be customized and allows for active participation in the meetings.

Users can organize or join conferences via cell phones, tablets, desktops and laptops. They can share screens in meetings to help colleagues all get on the same page.

The solution offers calendar integration with Google, Outlook, Office 365 and more. Users can invite as many people as necessary to a single conference.

Users can record conferences and share with those who were not present for the session. On completion of meetings, users receive an email containing an MP4 recording file, making broadcasting, sharing an...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

4,992 Reviews of Cisco Webex

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(2,531)

2,531

4 stars

(1,857)

1,857

3 stars

(435)

435

2 stars

(74)

74

1 stars

(14)

14

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 4992 results

March 2021

User Profile Picture

Oscar from SOLUCIONES Y SERVICIOS INTEGRALES TELCO SA DE CV

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Webex Meetings

I quite liked it. It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference. Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Pros

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded. Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio). The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Cons

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Reasons for Choosing Cisco Webex

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.

February 2021

Sandeep from Juniper Networks

Company Size: 5,001-10,000 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

February 2021

Quick to setup ad-hoc meetings

Overall I am happy with this tool to schedule and track the important AV meetings when we need to involve external parties such as interviews, client meetings etc.

Pros

On my windows machines, I can just open the webex and schedule quick meeting which I feel is the great feature with this tool. Its always running tool which can be quickly accessed from the windows menu to schedule the meetings. Also, its ability to switch from audio to AV is great during the live meetings.

Cons

Desktop Installation is required for the better audio videos quality which I feel needs to be improved as the installation takes time and doesn't allows to schedule quick ad-hoc meetings

Reasons for Switching to Cisco Webex

All users required to have the skype account to attend the meeting

April 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

4.0

April 2021

Complex but a few shortcomings

We're using Webex to do tech meetings with US partners, and to manage remote meetings of local institutions.

Pros

It stands among the most feature-packed conferencing apps, and comes with dedicated hardware, powerful and extensive means provided to connect users to a conference

Cons

Even with lots of free bandwidth (both in the organization and in the remote connections) the audio can do 1-2 seconds lags, or the audio can just be bad for a few partecipants even if they have good audio and bandwidth, I suppose it's a server side issue. Can be resource hungry when there are >20 partecipants with video. The image quality using the Cisco room kit is underwhelming for its cost.

Reasons for Switching to Cisco Webex

Webex has proven to be more reliable

February 2021

Satya from Berkley Insurance Company

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Cisco Webex Review

The overall experience is awesome. It has a lot of features that can be useful for Meeting, Collaborations, Scheduling future interviews etc. Nice Audio and Video Quality. Screen sharing and Nice virtual Background Options. During this Covid situation Webex is the tool that saved us and we could deliver work deliverables properly and timely manner.

Pros

Cisco Webex meeting is the awesome tool for meetings, collaborations, creating appointments for any event. Nice Screen sharing options. The best part is Recording meeting which can be stored and referred later. Nice Chatting options also. You can choose whom to talk or you can chat to the whole team. Nice Video and Sound Quality. Easily Integrated with Microsoft outlook that's why we can create meeting from outlook easily including WebEx link. We can have our personal room where you can collaborate with the team. It can be accessed outside the VPN network. Easily can download on Mobile without any need of Company network. Nice notification settings which will be pretty nice and from the notifications you can join meeting. We can connect to a phone also to have a call between team members.

Cons

The Tool is pretty heavy which takes a lot of memory on the system since it includes a lot of stuff on its own. Can't avoid surrounding noise. We need to install some other plugins to avoid that.

Reasons for Choosing Cisco Webex

Zoom Meeting doesn't have Record meeting options. It doesn't have option to cancel the surrounding noise. It doesn't have integration with Microsoft Outlook.

Reasons for Switching to Cisco Webex

Skype is not that good with respect to Meeting with the Team. No Record meeting options in both of them. No Integration with Microsoft Outlook.

February 2021

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

By far the best application for online meetings and screen sharing and remote working.

Amazing experience I have with Webex. I use this product in my daily work for meetings, remote troubleshooting etc. and never had any issues with it as such.

Pros

I just like everything about Webex. Right from the GUI, the screen sharing option, handing over the controls, the control over who can have the controls or the auto assignment of controls. Managing the participents. ease of recordings and managing them on cloud or local system. Just amazing platform and yet very easy to use.

Cons

Costing and licensing of this product is a big no for many of the companies now a days especially. And I too think that Webex is a bit costlier than the competition.

Reasons for Switching to Cisco Webex

Webex is the best combination of ease of use and features.