Cisco Webex vs Trillian

Cisco Webex has 4911 reviews and a rating of 4.39 / 5 vs Trillian which has 47 reviews and a rating of 4.77 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Cisco Webex

Trillian

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (4,911)

4.77 / 5 (47)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.5 / 5

Last Review Written

March 11, 2021

February 23, 2021

Pros/Cons

Pros
Easy to use and install was quick. Really enjoyed using the software!
Very easy to use, user friendly, quality of software is very satisfying

Cons
Overall it was great, one downside was the inability to see or interact with Windows alerts on the remote computer.
WebEx built an excellent platform but sometimes it has limitations on number of people

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Pros
Works great for the price. You can use on desktop and mobile phone which has helped me with being on call all the time.
Easy to use, small file size, quick, convenient

Cons
download time was rough but that might of been my computer had lag alot. But other than that trillian is best chat app around to talk to friends and family
While it is a business app/program - bringing some fun into to help us get through the long days would be great! What that would be exactly? I'm not sure...

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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