Ratings & Reviews

Overall Rating

4.40 / 5 (3,997)

4.50 / 5 (1,603)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 22, 2020

May 22, 2020

Pros/Cons

  • Pros

  • Easy to use and install was quick. Really enjoyed using the software!

  • Very easy to use, user friendly, quality of software is very satisfying

  • Cons

  • Sometimes it's a little hard to hear, and there is a lag in video. but other than that it definitely does it's purpose.

  • The new version has very visible and accessible controls but at times they overshadow portions of the small portions of the screen when presentations are shared.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots