ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered

Our ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.

When it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.

ClickMeeting has been relatively pain-free to administer, and where there have been hiccups, the excellent customer service has made it all worth it. Despite a significant time difference, ClickMeeting always provides me with prompt and thorough responses.

ClickMeeting is easy to use, with a fairly intuitive dashboard and room layout. We were able to launch it with minimal training for our presenters.

Enabling microphones for attendees by our presenters is not always reliable; we don't need to do it often, so it has not been a huge drawback.

Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional. Wouldn't risk using clickmeeting while hosting webinars with higher attendance.

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

The platform is more user-friendly than others, it is easy to find all the buttons, there is a good connection quality. When the expectations of participants change, it is possible to quickly find the material that has already been saved.

Our experience using the platform has been very positive. Logging in is simple, just using a web browser. Recording of meetings and use of recordings is unproblematic. The platform allows sharing the recording with all webinar participants and it's just through one click. Possibility to transfer the recording to an archive and to use it later without having to save it to drive is really convenient.

In this respect, the most annoying thing is the low GB capacity of the recordings and the necessity to send information in services for the additional space.

I like that it's a flexible and easy to use tool. Support is always here to help. My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Very good and getting better all the time.

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

*Connection in China is patchy *Not enough people use it

having ClickMeeting we can deliver trainings for our clients - paid and free of charge; many events are free of charge so it's important if the platform is cheapbefore we had problems with delivering trainings, with managing trainings etc.

reasonable price, automated functions, easy management

I can't point anything bad about this platform, the only thing it could be useful: if the platform could send invoices - autmatically - integrated with invoices programms

Overall with CM we are able to cover our needs. In some ways we have to compromise our expectations and sometimes the tools are more complex than they could be. However, thanks to the quick support, we were always able to resolve everything close to our satisfaction.

Very quick response. Not only the support but also changes in paid plan.

I dont like embeded e-mails (notifications, invitations) customisation possibilities (use of my own "from scratch" templates would be great) and also the poor contact management.

I am very satisfied of using the ClickMeeting since 5 years. I am very happy to continue the purchase

Good quality of the product. Communication with customer service is very easy and friendly.

non, everything is really great and I recommand the product

Using the Clickmeeting platform allows us to conduct online meetings for our beneficiaries. The event is easy to organize and offers many opportunities for meeting participants.

At the moment I don't see any disadvantages.

I enjoy using the software. Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.

- planning ahead webinars and meetings and select between webinars and meetings (different types of events) - you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com) - you can upscale and downscale licence - sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate. - real (not bot) customer support - polish customer support - I don't think I would get any live support from other big tech players

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this - you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

We converted on in person trainings to Click Meeting and it was a fairly seamless transition. It's easy to use.

It is reliable and easy to learn and use. We do lots of Click Meetings and we are always satisfied with the performance.

We haven't run into anything that has caused us to reconsider our purchase. Maybe they could drop the price ;-)

I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I’m guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.

I don’t have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.

Microphone issue aside, everything is working fine and I and the webinar attendees both have a good experience.

Is very easy to use all the features. I use it to show the online platform to the students of the school and it works pretty good every day.

Sometimes it have issues to recognize the microphone i sue for the webinars and i need to reset all the tool, close and open the browser again so it works.

A tool worth using, good for teams with different levels of technological advancement.

Due to the fact that our organization of companies and users with various levels of technical advancement, the ClickMeeting platform turned out to be an easy-to-use tool.

I have not noticed any errors or omissions that would affect our work.

ClickMeeting has an intuitive and user-friendly interface, making it accessible for both beginners and experienced users. It has reliable performance, including stable connections, high-quality audio and video, and minimal technical glitches during virtual meetings. The platform offers a range of interactive features, such as polls, Q&A sessions, and chat functionalities, enhancing participant engagement during webinars and virtual conferences.

Although ClickMeeting is generally reliable, occasional connectivity issues, such as lag or audio/video synchronization problems, may occur, potentially impacting the overall user experience. However, the customer service is always ready to help.

In addition to teaching, ClickMeeting can be used very well for online meetings or streaming events.

It has everything one needs to teach online and to interact with participants, such as whiteboard, Q&A, polling, automated recording or upload to a YouTube channel. Moreover, the design is elegant.

Technically I do not miss anything. Nevertheless, the price is higher compared to other providers.

We are satisfied with using ClickMeeting to plan online events, primarily webinars and workshops. 

ClickMeeting features an intuitive and straightforward user interface that makes it simple for anyone to start a video conversation or join an online event. Tool is very simply to use and doesn't need to be installed. Meetings are usually stable, even in low-bandwidth conditions. ClickMeeting offers a variety of features, including Follow-up emails, Presentation mode, Automatic recording of meetings. The platform provides tools for engaging with attendees, such as chat and Q&A session.

We didn't notice any disadvantages of the software.

Overall satisfied. In general, not a big fan of webinars, but working now fully remote all of the presentations are turned into webinars. What I am absolutely pleased with is the amount of interaction it allows and how it makes the presentation engaging and participatory.

ClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.

Can't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.

We have been able to organize and conduct customized webinars for lead generation from across the country. It has cut our administrative costs and headaches significantly when we switched from a competitor's product which had limited features and was much more expensive.

The software is designed to accommodate how businesses work. You can use default features to set up a quick online meeting or custom design a webinar for 100 attendees. It's flexibility and intuitive interface make it accommodate our complex requirements. Customer service has been very responsive, informative and friendly as we have come up the learning curve.

I wish we could customize the autoresponse thank you e-mail. We turned that feature off and now send our own customized follow up email to attendees.

Great support from the Clickmeeting team!

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

Our second presenter wasn't able to be seen or heard and the participant's experience was glitchy - every 40 secs it would stall for 2 or 3 secs. We ended up losing most of the audience.

Good functionality and flashy usability.

Didn't actually work with an audience in a live webinar.

I use this software on a weekly basis to have our online meetings. Normally 20 - 30 people attend each meeting and we share our screens and use our web cams and audio and everything works perfect. Sometimes we use pre-made presentations and that works good as well.

Very easy and user friendly interface. Despite its ease of use, they didn't sacrifice features, so you almost have all the abilities you expect from a virtual meeting software.

wen you are sharing video, it gives a very high quality; however it needs strong internet connection with great upload speed.

I started using ClickMeeting about a month ago for a weekly webinar series. Will never use them again and do not recommend you use them. They have compromised my webinars with their technical problems and poor customer support does not help.

Can show YouTube videos, presentations, post questions participants ask, etc.

Frequently technical glitches (day of my webinar I wasn't able to upload a powerpoint because they were having problems). Poor customer support (wait times for online chat often exceed 80 minutes). Sound problems when using a replay of a live webinar for an on-demand one. Company is quick to deflect onto the customers.