Crew

RATING:

4.7

(38)

About Crew

Crew is a comprehensive team management solution that connects team members on the frontline, creates meaningful employee interactions, and drive real-time business results. Crew helps organizations align and manage front-line team member goals and communication to improve success across the board. Features include team communication, scheduling and shift coverage, employee recognition, document and task management, employee surveys, and enterprise management tools. With Crew, team members can message other team members without the need for emails or phone numbers using Crew's instant messaging feature. Leadership can streamline communication to frontline employees using broadcasts and announcements, improving information visibility. Managers can add and update em...

Crew Pricing

Basic - Free Pro - $30 per month Enterprise - Please contact Speramus directly for pricing details.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Available

Crew Team Management
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Crew Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Crew

1 - 5 of 38 Reviews

User Profile

Nadia

Verified reviewer

Recreational Facilities and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

Love this app for work!

I've enjoyed using the Crew app as a form of communication with my coworkers/for work purposes. We're able to share important updates and announcements with all staff, calendars and schedules, files and important docs, all in the app. It's nice to have a way to communicate without having to text everyone with my personal phone.

PROS

Easy to navigate the app. I like being able to use this app to communicate with coworkers instead of reaching out with my cell phone/personal number. We used to have multiple Facebook groups to communicate information between staff but not everyone has Facebook. With the Crew app, everyone has access to it, unless they're younger and don't have a cell phone then their parent is on the app. I also like that I'm able to turn off notifications for threads if I don't want to be bothered.

CONS

Lately, there's nothing to report that I like least about this app.

Reasons for switching to Crew

Easier to use to communicate with all staff. Not everyone has Facebook/uses social media.

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

Crew is a great platform for our team!

My partner company started with crew, then left to a competitor product that turned out to be awful for our needs. We are now back on Crew and you can immediately see the difference in participation, communication, and productivity.

PROS

Easy to use and add members. Lots of space for file storage and sharing. Immediate responses and notifications when someone needs help.

CONS

Nothing that I have found. When we left I was hopeful but really disliked the new app. I am so glad we are back on Crew!

Reasons for switching to Crew

Crew was much easier to use, has more storage, unlimited adds of coworkers... a much better app overall.

Anonymous

10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2019

Crew

This works alright as a free software, but it certainly doesn't have the overall capabilities to be your only scheduling software for any complex industry.

PROS

Crew is great for messaging employees, and especially for sending out mass announcements.

CONS

It's a little difficult to use for scheduling when there are various job roles and departments. It also is notorious among staff for sending way too many annoying notifications.

Brooke

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2023

Greata and affordable product for small groups

It was great when we first started using it. After a while the free service started glitching and our team grew so we had to switch to a different service. I did continue using it for a smaller gym setting a while after with no issues.

PROS

The ability to quickly create shifts/schedules that multiple people could access in real time.

CONS

There were some glitches once we started to add more members and there were minimal customizeable features.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2018

Easy team networking without having to give out your personal line!

Overall we love Crew. It does exactly what we need by creating a networking chat group filled with competitive friendly banter. We have a sales team with a relatively high turnover so it would be nearly impossible to have a consistent group text message (adding and deleting people often). This keeps it easy to add people to our organization and, best of all, no one has to give out their personal cellphone numbers - keeping personal and work life separate! It has also been a great place to keep frequently used reference sheets like cost of goods lists and other files reps may need in the field, you can quickly find these at a glance using the "Team Files" feature. Adding and confirming or completing tasks is simple and helps our staff stay on top of pressing issues or clients that need to be followed up on.

PROS

- Easy to add and delete new users - Simple to use - Networking within a team or organization without having to give out your personal phone number - Great functionality for "rewarding" team members for a job well done - Free version includes ability to add team files, resources, and tasks - Assign tasks to specific users - Group and direct messaging

CONS

Could be organized a little better. The layout and main "Chat" tab shows all of your conversations and resources - but it mixes them in order of most recent without an option to organize them differently. This gets a little messy when you have direct messages among Team Files, Tasks, and "Everyone" chat groups.