GroupMe

RATING:

4.3

(55)

About GroupMe

GroupMe is a web-based team messaging application designed to help businesses facilitate group communication by enabling employees to send direct messages and share locations, pictures, files, and more. Key features include gallery view, like messages, custom emojis, and mute notifications. Teams using GroupMe can capture videos right from the app or upload old memories to share with friends and team members. The platform allows users to explore all photos that have been shared with every group they're in, tap the heart button to like messages, and mute messages during meetings.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GroupMe Pricing

Free trial: 

Not Available

Free version: 

Not Available

GroupMe direct messages
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GroupMe Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for GroupMe

1 - 5 of 50 Reviews

User Profile

Daisy

Verified reviewer

Education Management, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

GroupMe Review

PROS

I love that many people can join a conversation on GroupMe. I am able to see the conversation that my colleagues are having to improve or community expectations.

CONS

I dislike that GroupMe notifies the people in the group about everything. If you change your picture, it will notify the group. If you delete a message, it will also notify the group.

Matt

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

GroupMe for team communication

Group Me has been super smooth. All the parents quickly get use to the functionality and communicate effectively during the season.

PROS

Having every parents picture and name is so much smoother than a group text with random numbers in it.

CONS

The web based app doesn’t always work when adding numbers. Copying and pasting numbers from a list to the app is cumbersome.

Reason for choosing GroupMe

Group Me was more commonly used. Better dialogue between parents.

Reasons for switching to GroupMe

Easier to use

Kerry

Verified reviewer

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Workplace chat

Well it's gonna be a lot easier then having to run back and forth to the office or no need to write it down and have to wait for a response and it is perfect for the work place no waiting for service on messages it's instant and everyone can follow everything like they was standing next to you

PROS

I like how I can report in my area everything and they will not have to worry about what place I'm reporting about also u can group chat with coworkers and yet then with just one certain one also when I report the person is able to comment or like it to let me know that is what information they was needing. Gonna be convenient for when there not around and they need to know very important information won't forget just opem the chat and let them know asap

CONS

Haven't experienced anything I don't like about the app it's very useful

Reema

Individual & Family Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2023

GroupMe Is Fine for Individual Use, but Not Business Use

Some good features, but overall not the best solution to group text management and communications.

PROS

GroupMe does have some decent features. It allows you to connect with people using wifi instead of data, and you can include those who don't have the app in chats, and they will still get SMS messages, unlike some other applications that exclude outside users. You can add people based on email or phone number to invite them to chats.

CONS

There is little to no moderation. From a business aspect, we initially used GroupMe to try and unify a work chat for important announcements, communication, etc. However, we quickly found that, without an admin feature, chats would get bogged down, important communications would get lost in the general shuffle, and documents would get missed with the overwhelming amount of messages. There were no pinning feature, no admin moderation options, etc. And there isn't a desktop version to be used in the office setting. Overall I am sure it's a decent app for individuals who are looking for an alternative to a limited texting plan, but not well suited for business uses.

Reasons for switching to GroupMe

We switched from GroupMe to Telegram, as Telegram's software is much more conducive to a workplace environment, and they offer a ton of additional features to help moderate and keep important announcements fresh and pinned in conversations.

Tina

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2021

GroupMe is a great way to stay connected to field techs and crewmembers.

We were blessed to come across GroupMe for our business. We can update techs and crewmembers while they are onsite without having to call and interrupt what they are doing to get them the needed info. We send it through GroupMe and everyone in the group sees it!

PROS

Ease of use! You literally add a contact, they accept the invite and you are all set to communicate with everyone that is in the group! That simple!

CONS

I don't think there are any features that I don't like about this product. It is very user friendly and works like a dream.

Reason for choosing GroupMe

We chose GroupMe because it was Free to use and allowed us to download to any mobile device!