GroupMe vs Trillian

RATING:

4.3

(55)

GroupMe has 55 reviews and a rating of 4.35 / 5 stars vs Trillian which has 52 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (55)
4.7 (52)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 1, 2024
October 18, 2023
Pros/Cons
  • Pros

  • I really like that Groupme is easy and simple to use and a great way to keep our team in contact with each other. It is a great platform to connect everyone and chat between each other.
  • I like the ability to meet with groups effectively and still be able to have conversations with them continuously.
  • Cons

  • Sometimes the notifications turn off without me knowing it and I've missed a few messages that way. Doesn't allow for video chats, so I have to use another app for that.
  • What I like the least is how difficult it is to leave a group once the reason I joined it is over.
Read all user reviews
  • Pros

  • The best solution for secure chat available. Works on desktop, laptop, and phone, so you can always get your messages.
  • I was impressed with the chat quality and the features of the program like emoticons, chatting, you can send pictures to your friends and family.
  • Cons

  • Download time was rough but that might of been my computer had lag alot.
  • The PC chat window is a little confusing for us at times.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos