About Halo

Halo is a HIPAA-compliant clinical communication platform that allows health systems to speed patient care, increase clinician efficiency, and improve financial outcomes. Halo's dynamic workflow management system (WMS) can route information to the correct channel and utilize built-in scheduling to facilitate communication and collaboration. Halo includes secure messaging, workflow configuration,  on-call scheduling, VoIP calling and analytics, real-time alerts, and many more.

Halo is a unified communication platform that integrates with different clinical on-premise systems such as EHR, PBX, PACS/LABS and centralizes all communication between health systems. By using Halo's WMS, healthcare professionals can utilize actionable information f...


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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of Halo

Overall rating

3.75 / 5 stars

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May 2020

STEVEN from Loyola Hospital

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Using Halo for patient information

I have had an overall very positive experience with Halo. It serves a purpose to communicate with team members securely and confidently and is immediate.

Pros

I like that it is HIPAAA compliant and secure. It can only be used by people within the organization and not outsiders. It also lets you copy and paste messages or conversations into the patient chart.

Cons

I wish that there was a feature to search messages. I also wish that there was a feature to turn the messaging system off when I leave work.

July 2019

Daniel from Atrium Health

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2019

Secure Healthcare Communication

Pros

It's a simple chat application. It definitely streamlines communication and it's secure. Format is easy to use. It is also easy to search for people within the company system so you have the ability to message the person you need. It's also an app for your phone.

Cons

I have the software on my phone and it has had some bugs. I will get a notification that I have received a new message, but when I select the notification and it opens the app, there will be no updates in my conversation threads. I then have to log onto the service through my desktop which will have the new message available to read. This has been frustrating with time sensitive messages.

April 2019

Nick from Hospital & Health Care

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

April 2019

Functional, but not perfect

All in all, I'm grateful not having to carry an antiquated pager anymore, but I think there is some work still to be done to make Halo the best it can be. It is worth using for the time being, but I hope issues with the app will be resolved soon.

Pros

Great way to communicate between providers in a way that is HIPAA compliant without having to carry a pager. Up-to-date use of technology, in which personal cell phones can be used for relaying medical information. It can also be used within the facility and externally (for calls while at home, on the road, etc.). There are a variety of call/page notification sounds to choose from, so it doesn't have to use the old screeching pager beep.

Cons

The program currently has a lot of issues with freezing on iPhone when navigating between tabs within the app (Android users seem not to have this problem). It also doesn't have the capability to ring aloud when your phone is on vibrate, which could be a critical flaw given how many people leave their personal cell on vibrate (and especially if you're taking call while sleeping).

July 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

July 2019

A software that meets your needs and skills

Pros

I really enjoy how flexible it is for any level of user.

Cons

Although steep at first the learning does ease off- so things do come together fairly easily.