HubEngage
About HubEngage
Most Helpful Reviews for HubEngage
1 - 8 of 8 Reviews
Allie
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
An excellent employee mobile app
HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month.
CONSThey should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price
Ryan
Consumer Goods, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Hub Engage Easy to use
Great experience. All in one company chat board.
PROSHow easy it was to use. Very collaborative
CONSI still have not found anything that I do not like about it
Reasons for switching to HubEngage
Lack of features and collaborative efforts with Slack
Musliah
Verified reviewer
Higher Education, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Connecte with team
The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software.
CONSExcel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore.
Kevin
Renewables & Environment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2021
Good Tool for Engagement / Some Features Slow to Mature
The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app.
CONSHubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to.
Lizz
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Customer Service at Its Best
It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. [SENSITIVE CONTENT]
PROSIf I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more.
CONSI did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue.
Reason for choosing HubEngage
Initially it was the price and after the demonstration it was that it was so user friendly. But the support is nothing short of amazing.
Frank
Automotive, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
HubEngage Service
Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional
PROSAll of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more.
CONSNone. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool
Reason for choosing HubEngage
Platform, ease of use, support and cost.
Steven
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Staying Connected
Great product!
PROSEase of use, connecting with employees. Great product to use!
CONSMore reward features, give back and recognize teams.
Chris
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Awesome solution for employee mobile applications!
HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation!