--- title: "HubEngage Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HubEngage. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HubEngage is a good fit for you!" source_url: "https://www.softwareadvice.com/team-communication/hubengage-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / [HubEngage](https://www.softwareadvice.com/team-communication/hubengage-profile/) / HubEngage Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/team-communication/hubengage-profile/) Reviews # HubEngage User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 9 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 7 reviews (78%) - 4 stars: 1 reviews (11%) - 3 stars: 1 reviews (11%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## HubEngage customer reviews Showing reviews 1-9 of 9 (page 1). ### Connecte with team - Overall rating: 3/5 - Reviewer: Musliah R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The feature and tools structure is well-rounded and is only going to get better. Even though we can't access many of the functions, they exist, and we are beginning to engage them more frequently and try to get the best from the software. #### Cons Excel's question formatting seemed unappealing to me. However, with the support staff's help, I developed a functional structure for our organization and appealed to my supervisor. So there isn't a problem anymore. --- ### Hub Engage Easy to use - Overall rating: 5/5 - Reviewer: Ryan L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience. All in one company chat board. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it was to use. Very collaborative #### Cons I still have not found anything that I do not like about it #### Reasons for switching to HubEngage Lack of features and collaborative efforts with Slack --- ### A reliable Communication Tool for Our Plant and production Teams - Overall rating: 5/5 - Reviewer: Austin P. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Before HubEngage, Staying aligned across shift was a constant challenge. Messages got lost, and updates didn't always reach the entire workforce. Hubengage now gives us a central communication platform where training videos, safety alerts, and announcements can be delivered instantly. It has strengthened our internal communication, improved responsiveness, and created a more connected environment across all our Production Line #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HubEngage has made a noticeable difference in how we communicate across our manufacturing floors. Our Employees don't sit at desks, so the mobile app helps ensure everyone receives important updates, safety reminders, and shift information on time. The recognition features has also boost morale especially during peak production periods. Managers appreciate how easy it is to share quick announcements without relying on bulletin or crowded group chats. #### Cons Some older devices run the app a bit slower when loading heavy content, but enough to affect our daily operations. --- ### Customer Service at Its Best - Overall rating: 5/5 - Reviewer: Lizz C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a wonderful experience from beginning to end. If you are thinking about a product to bring your team together this is it. I would be happy to speak with anyone about my experience. [SENSITIVE CONTENT] #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If I could give Customer Service more than 5 stars a would. This product is user friendly and has really brought my team together. The service from the support team has been exemplary. I could not ask for more. #### Cons I did not like the formatting of the surveys in excel. But the support team assisted me in creating a format that not only worked for us but that my boss loved. So not an issue. #### Reasons for choosing HubEngage Initially it was the price and after the demonstration it was that it was so user friendly. But the support is nothing short of amazing. --- ### Good Tool for Engagement / Some Features Slow to Mature - Overall rating: 4/5 - Reviewer: Kevin E. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The platform allows our Team Members from across all of our locations to interact and share what is going on in their area. We have seen an increase in engagement with almost 2/3 of our Team Members active on the app. #### Cons HubEngage is constantly working on new features to improve the app. They often seek input from the customer in order to build their queue for improvement. Overall, we appreciate the continuous improvement mindset; however, some of the features and upgrades have been a little bumpy on the rollout. One feature in particular that we have struggled with for a while is the ability to seamlessly upload videos without having to have an administrator help facilitate in the backend of the system. They are working on smoothing out this feature; however, in its current state it is not as easy to use as some of the social media platforms people are used to. --- ### Staying Connected - Overall rating: 5/5 - Reviewer: Steven A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, connecting with employees. Great product to use! #### Cons More reward features, give back and recognize teams. --- ### HubEngage Service - Overall rating: 5/5 - Reviewer: Frank D. - Verified reviewer: Yes - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been excellent. No regrets we selected HubEngage. The Service and Support are prompt and exceptional #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of them. The program is robust and continuing improving. There are many features and we can't even get to them, but they are there and we are starting to use more. #### Cons None. The implementation was a bit cumbersome for us, but not because of the team at Hub. The cumbersome implementation was because of getting all our administrators to use the tool #### Reasons for choosing HubEngage Platform, ease of use, support and cost. --- ### An excellent employee mobile app - Overall rating: 5/5 - Reviewer: Allie S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered HubEngage offers a great mobile application with a customizable interface for just $1.00 per employee per month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons They should offer an unlimited price after so many people because it can be expensive. Remove the min. for those paying a higher monthly price --- ### Awesome solution for employee mobile applications! - Overall rating: 5/5 - Reviewer: Chris R. - Product usage: Used unspecified for unspecified - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HubEngage offers more features than other similar platforms and at a fraction of the price! The apps incorporate robust segmentation, interactive experiences, gamification, scavenger hunts and geo-targeting, and a highly customizable implementation! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- HubEngage Reviews, Pros and Cons - 2026 Software Advice