Jostle

RATING:

4.4

(71)

About Jostle

Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting the joy into work and the life into organizations. **Bring everyone together** Create a place for culture: The Jostle platform provides a simple go-to place for people to connect, align, and celebrate. Everyone can participate in a vibrant culture whether they're in-office, remote, or hybrid. Reach everyone: Connect everyone, everywhere. Our simple approach makes it easy to use on your phone. Stream what matters to your break rooms and factory floors with JostleTV. Cele...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Jostle Pricing

Pricing is per employee per month and varies depending on the size of the team. Contact Jostle for more information.

Starting price: 

$2.50 per month

Free trial: 

Available

Free version: 

Available

News is the go-to place for important updates. You can publish content to everyone or target specific teams and locations. Publish announcements, celebrate wins, share industry news, and gather input with polls. Track engagement with a built-in analytics.

Jostle Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Jostle

1 - 5 of 71 Reviews

User Profile

Aaron

Verified reviewer

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Engaging Intranet

An intranet that engaged the staff and is one place to find out news/olds/information and who is who inside the business. A place where users can come and see themselves in the business, who and what they are and how they fit in.

PROS

Easy to use and setup with good support from the on-boarding team and regular catch-ups over the time period. The library is a great tool with good security and functionality. Staff member profiles, that we integrate with G-Suite are helpful and enable users to customize themselves and their images as well as professional profiles. The news section is easy to add and manage the posts as well as items for sale and internal vacancies. The search function is excellent and returns a good set of relevant results to all users from all areas. The Admin area is well laid out and easy to follow with a good range of depth and when you want to do something not available the support team can help you out. Allowing internal and external users means our board members can see what is going on inside of the organisation without death by email.

CONS

Would be nice to have threaded discussions. Creates a number of library groups in g-suite and does not do a great job of cleaning up after itself when groups are removed, unused or empty.

Lesley

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

A dedicated team and customer service makes a difference

We've implemented and used the Jostle platform for almost three years, and since starting, with my current organization, I've been working with the Jostle team quite closely. The Jostle team is very responsive, and dedicated to providing great customer service and support. The 400+ employees at our organization have varying degrees of technical savviness. One main challenge we have is teaching them the essence of great internal communication and content sharing in moving the company towards our business objectives. When we reached out to Jostle, they were very welcoming and embraced the idea that I had pitched them in order to help our employees familiarize themselves. That was, a digital workshop. Two members of the team built a presentation and workbook, then led a two hour session at our company's digital workshop. They were amazing as you can tell how invested they are with all of this training, and ensuring that our employees are utilizing the Jostle platform to its fullest potential. Other than the staff at Jostle, I thought that they are very responsive with customer feedback. They are always taking suggestions from their users and if it makes sense, the feature becomes available to Jostle users. I think that is amazing, since from my experience, most Intranet platforms are always outdated and lacking innovation. Jostle is easy to use, understand, and simple in it's features, layouts, and functionalities. I would highly recommend them.

PROS

Ease of use, simple to use content curation features, ability to visually represent important information in an organized fashion. Very modern and polished.

CONS

The ability to disable certain features when they aren't being used. I think reporting and metrics could be more comprehensive and visual. Maybe the integration of some sort of visual dashboard that allows for goal tracking.

Eric

Construction, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

FUNCTIONALITY

2

Reviewed November 2019

I just can’t get on board with Jostle

Not good...I miss Workplace.

PROS

I wish I could have positives about Jostle. If I had to come up with one, it would be having multiple columns viewable at a glance.

CONS

Using the website on my phone is unnerving to say the least. Through the website on my phone, I can’t even post updates half of the time. Pictures don’t want to update, the news feed gets stuck. Now I will say...these issues only happen on my iPhone. However, I have verified on other phones and co-workers say it happens to them on their mobile devices as well.

Reasons for switching to Jostle

Not my choice. My company admins wanted to make the switch because Jostle apparently integrates with other apps easier.

Vendor Response

Hi Eric, We're sorry to hear you're having a tough time getting on board with Jostle. I understand that you are using Jostle via the browser on your iPhone, for the best experience with Jostle on mobile we recommend using our mobile app. You can head to the App Store and find it by searching 'Jostle'. If any of your co-workers are Android users we have an app in the Play Store as well! Hopefully, this improves your experience.

Replied November 2019

Tori

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

We Love Jostle!

Jostle keeps our team engaged and in the know. A majority of our team is logged into Jostle at least once a day, and are constantly interacting and posting on the site. We have all of our team events posted in Jostle, celebrations both personal and professional, and we are able to maintain the feel of a tight-knit community even though we have people working with us across the country. I can't imagine Megson FitzPatrick Insurance without Jostle!

PROS

The Activity/News Feed is our favourite feature. The ability to export the feeds into an excel document is especially helpful - if we have a team member who gets recognized for outstanding work either by a colleague or client review, they get entered to win a prize. At the end of the month, I export the activity feed and put everyone into a draw. Jostle is fairly intuitive, which makes it easy for employees of all abilities to use.

CONS

I wish there was a way to make the news articles more custom (either with formatting options, font colours or types etc). I also find the Library section a little strange - lots of layers (categories, volumes, etc) and you have to individually assign people's editing abilities to each category and volume.

Sarah

Graphic Design, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

An intuitive intranet

Jostle has changed the way we communicate at Emperor. It gives a sense of belonging to our partners and acts as a great onboarding tool for new starters. I never get tired of hearing "It's on Jostle!".

PROS

Shout-outs are perfect for quick recognition or to draw attention to one particular piece of information. The News articles keep our partners informed and up to date with company-wide information. Teams and People means we can quickly see who's who and where people sit in the organisational structure.

CONS

The look and feel of the Classifieds section is poor compared to the rest of the intranet. It means that we don't currently use this. Having to add a new user AND then having to add them to Teams separately is time-consuming. I wish this was automated from the 'add new user' feature.

Reason for choosing Jostle

Jostle aligned best with our needs. It is also really easy to set up and manage so we knew we could roll it our relatively quick which was a huge bonus - there was a big need for this in the business.

Reasons for switching to Jostle

Our previous intranet was difficult to use and didn't perform as we needed it to.