About Loom

Loom is a video recording and screen sharing solution that allows teams to communicate with ease, without wasting hours of productivity from non-productive meetings. Loom includes fast recording, screen sharing, link sharing, video editing, emoji reactions and comments, access controls, and advanced reporting. 

Users are able to use Loom to record their screen or a specific application in addition to live recording for any video session. Loom generates a custom URL for every video session, which allows video owners to share links to other users. Loom's editing tools allow users to edit, trim, and add CTAs and custom thumbnails. Video owners can use access controls to set privacy filters for videos to restrict visibility for users who don't have a passwor...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

124 Reviews of Loom

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(95)

95

4 stars

(22)

22

3 stars

(2)

2

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 124 results

January 2020

Herman from LegalShield Official

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Video over Text

There is a saying that a picture says a thousand words. In today's world, communication is essential. I've had many instances where I've seen the context of that communication being misinterpreted. This is why I love Loom. Loom gives an easy way for people to communicate via video. These short video messages can separate you from other people and they are effective. I've use loom in both personal and business instances. It is easy to shoot and send a quick video than to write a long email. I've even inserted commentary videos under social media post to clarify my stance on issues. I've used it for customer onboarding and partner training. There are so many creative ways you can share Loom videos to effectively get your point across.

Pros

Easy to use interface Fast video processing Videos can be viewed on any device

Cons

Mobile experience is iOS beta only Unable to stop and switch recording sources (ie switching from recording a tab to your desktop)

August 2020

Jeheen Mahmood from Binary Bees

Verified Reviewer

Company Size: 2-10 employees

Industry: Outsourcing/Offshoring

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Best screen recorder for 99% people

I only used the free plan, but I never felt I needed a paid version, the free plan was that good. It covered everything a regular screen recorder might want from an easy to setup solution. Loom doesnt offer advanced video editing options. But that is actually a plus for me as I know nothing of video editing and many other apps scared me off with their sliders and buttons and frames. I am a simple maker who knows his strengths and Loom helped me in playing those strengths. I frequently used Loom for a quick screen grab for my employees and clients showing what I need and do. I later loaded the videos in my Youtube for marketing and easier distribution where network is poorer.

Pros

This is an app that you cant break. You can run it on a barely running PC, low on ram, processing power, poor or NO internet and it will still run, without any error. If it was a superhero, it would be Superman! This is the easiest app that I have used for screen recording - I make instructional videos for my remote employees and content marketing. It runs on and off browsers and can save offline recording. Has very easy to use controls. Loom gives you 1 hour of recording on free plan which is simply generous, while many others give you 5-10 minutes. They have basic analytics for free plan and it is enough for many people.

Cons

There is simply nothing I did not like about Loom. For advanced users and video editors, Loom would feel too vanilla as there is little editing options. But Loom is not for advanced editing, it is for swift screen recording and does that superbly.

Reasons for Choosing Loom

Both Filmora and Camtasia are great apps. But they are both rather pricy and have too many advanced functions for my need and skills, I was overwhelmed.

Reasons for Switching to Loom

Screencastify had a limit of video duration that was too restrictive.

November 2020

Noud from Data Roots

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2020

Easy Screen Recording

We are using Loom to record software guides; a visual walkthrough helps our customers manage their software themselves.

Pros

The software is very easy to use and integrates with Google Chrome.

Cons

Recently they changed their free tier to a five-minute limit.

Reasons for Choosing Loom

Easy to use as a Chrome extension but also via the Windows App.

August 2019

Raghav from Freelancer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Relatively Underwhelming

I believe as time passes, Loom will continue to enhance its features and eliminate bugs. As the overall experience is refined, I believe Loom, with its unique offerings, is certainly a top competitor in the video recording software market.

Pros

It has a simple, easy to use interface, which allows you to alternate between recording styles depending on whether you want your voice, your face or both, which is a welcome step. It also stores your videos on its online portal, up to a certain number, protecting you against crashes and other mishaps. The support is very friendly and quick to respond, enhancing your experience further. Plus, you can share your videos directly through their portal, saving you the hassle of downloading and uploading the videos on a streaming platform.

Cons

I'd like to think of Loom as a work in progress. With its bugs and crashes, it fails to impress when compared to other recorders I have used. I have had to contact support multiple times over an identical complaint of videos failing to upload completely, despite having a strong and fast internet connection. Once, after recording an 11 minute video, I realized Loom had recorded only 3 minutes, causing severe frustration.

December 2020

SANJAY from LTI

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

December 2020

Best software to Record videos

I use Loom to create course content online and its really easy to use, the subscription fees are really small and offer up to 100 videos. The instance sharing features helps a lot in managing resources and reduce the time spent on editing and sharing.

Pros

The loom is very easy to use and the recent UI changes made it easier. The best feature is recording 1080p video with screen recording and your face. It's amazing. All the videos automatically back up to the cloud which is really amazing. The subscription charge is average.

Cons

The UI was a bit awkward before that has been fixed in the latest update, The video drawing feature is really good it would be better if it's available in the state pack.

Reasons for Switching to Loom

Switched because of dependability on the software installed. The loom is easy to use and cloud storage is available. So the switch was inevitable.