About MakeShift

MakeShift is a web and mobile employee scheduling solution for people-first businesses in fast-paced industries such as healthcare, hospitality, retail, construction, and recreation. It lets you build schedules faster, track time and attendance more accurately and communicate with employees in real-time, and on the go.

Using MakeShift’s web or mobile app (Android or iOS), managers and schedulers can easily see who is available to work, identify gaps, and quickly build schedules based on projected or actual demand. It’s all drag and drop with ready-made or custom shift templates and intuitive shortcuts like “Copy and Paste Schedule” and “Repeat Last Week”.

Managers can also track time & attendance more accurately with GPS-enabled clock in and clock out fun...


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42 Reviews of MakeShift

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(25)

25

4 stars

(9)

9

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

October 2021

Annetta from Batteries Plus

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Great scheduling software!

Pros

MakeShift makes it easy to schedule and track my employees attendance. The app makes the most up-to-date schedule available to all employees as soon as any changes are made.

Cons

Very easy to use and integration with ADP Workforce Now is seamless.

Reasons for Switching to MakeShift

I joined the corporate offices from a franchise and started using the software that they use.

Response from MakeShift

Replied October 2021

Thank you for your review Annetta! We are so glad to hear that you are finding value in MakeShift and utilizing our integration with ADP Workforce Now.

August 2021

Trevor from COFFEE Communications

Company Size: 2-10 employees

Industry: Public Relations and Communications

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Enjoy using MakeShift

Pros

It just works! No hassles. Support team is excellent.

Cons

I need to grow y company to use the full feature set of MakeShift.

October 2021

Ryan from NOtaBLE The Restaurant

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2021

Features particular to restaurants would be helpful

Pretty good, feel it is better suited for businesses that have less variations week to week in terms of shifts and people scheduled though.

Pros

Solid layout and easy to use for both employers and employees

Cons

No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.

Reasons for Choosing MakeShift

Pricing

Response from MakeShift

Replied October 2021

Hi Ryan, Thank you for your review! Copy and paste features are available in the gear icon at the top right of your department schedule. You can actually copy and paste your whole schedule week to week, and make adjustments as you need to, without having to create an entire new schedule! If you'd like to learn more, please drop us a note at support@makeshift.ca. Thanks again!

August 2021

Tom from Pat Quinn's Restaurant & Bar

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Great product for you if simplicity is important

Function is a bit too basic and they’re not prone to changes. Instead of taking my feedback and sharing with the dev group, it seems like the dev group has their own agenda. So I use what I get.

Pros

It’s very basic and simple to use. Straightforward. Integration with ADP Canada is very important for the [SENSITIVE CONTENT].

Cons

Having to use 3 apps - manager app, scheduling app, and messenger app, makes it hard to manage.

Reasons for Choosing MakeShift

I didn’t… I moved from MakeShift to 7Shifts for the reasons above. It’s a good app, just that it’s not for me…

October 2021

Brandon from Batteries Plus

Company Size: 501-1,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

User friendly and Easy to Use

I absolutely love using MakeShift to distribute my teams schedule. They can see shift changes in real time and immediately receive schedules when they are published. This eliminates all the confusion we had in the past with team members not knowing their schedule or making weekly calls to the store to find out what shifts they are working.

Pros

Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules.

Cons

I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.

Response from MakeShift

Replied October 2021

Hi Brandon, thank you for your thorough review! We are so glad to hear that MakeShift has helped streamline your scheduling process and has eliminated all confusion you may have experienced in the past. We also appreciate your comments regarding your ADP integration. Please drop us a note at support@makeshift.ca as we do have the ability to sync time off from ADP WFN to MakeShift. We should be able to turn this on very quickly for you!