Mattermost vs Microsoft Teams

RATING:

4.4

(151)

Mattermost has 151 reviews and a rating of 4.43 / 5 stars vs Microsoft Teams which has 9446 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (151)
4.5 (9446)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 23, 2024
April 25, 2024
Pros/Cons
  • Pros

  • It has the PlayBook plug in right off the bat. Playbook helps assign various tasks in case of disaster and keeps a log of whatever is done and sent, so collaboration is good.
  • We switched to this product because of lower price and option to have self-hosted messenger. Allows you to create secured and perfect internal communication and collaboration tool.
  • Cons

  • Getting mobile app and making it running is little bit hard because you need to know your chat server and its little bit hard for most people.
  • Well, sometimes, I can't find the message I'm looking for with the research feature, but it surely is caused by bad search terms.
Read all user reviews
  • Pros

  • I have the ability to set up password protected tabs and that is great for managerial information. I am able to communicate with my entire team effectively.
  • The ease of use and the great UI of the application is the best part. There is lot of options in chats for everyone to respond and react to it.
  • Cons

  • Another annoying function is that anyone can mute everyone, resulting in a confusing mess when more than one person tries to speak. A hierarchical approach to the problem would make sense.
  • We had this problem of not being able to connect to Microsoft Teams and the lack of a support channel we were unable to solve the problem.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos