Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"It's easy to use, intuitive, the support is exceptional. "
"the dashboards and reports are very easy to understand"
"this software is great to team manager, reports and feedbacks"
Cons
"Applications are very useful, but I have never seen a major highlight for them or an instruction to use them. It would be very interesting to highlight them more."
"Some of the great system features aren't available in apps."
"Inicialmente não achei tão intuitivo quanto outras solulçoes, porém acredito que era só questão de aprendizagem."
Runrun.it Reviews
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July 2019
Marcella from Mutato
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
July 2019
Best way to manage tasks and timesheet
Pros
I can share my tasks with my team, control my time and split the job division.
Cons
It's necessary to watch tutorial to get used with.

Response from Runrun.it
Replied July 2019
HI MARCELLA! YOU CAN WATCH TUTORIALS OR CONTACT OUR SUPPORT TEAM ON HELP@RUNRUN.IT AS WELL. THANK YOU FOR YOUR REVIEW! RUNRUN.IT TEAM
September 2019
Marcelo from Design
Company Size: 2-10 employees
Industry: Design
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
September 2019
A great program that need some tweaks
I really love the runrun, it makes everything so much smoother in the production, i just dont know how i managed to keep tracking of such much stuff without it before.
Pros
The time tracking is fenomenal, the user interface and the organisation are without a doubt the best. Some features are still chunky, but my overall expeience is really good
Cons
It is really hard to maintain track of who is with each task, the calendar interface is really awkward and hard. The lack of audio feedback when playing, pausing or delivering a task is something that bothers me personally (After effects would be a good reference) because sometimes you click a task and it didnt play and you forgot to check out. A notification (˜5m) when you are logged but without a playing task would be good too
Reasons for Switching to Runrun.it
I didnt completely switch, i still use it to manage my priorities. But its not my main program nomore, the reason is that run run make me have a real sense of cost value, price/hour and agenda.
August 2020
Diego from XPF
Company Size: 2-10 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Functionality
4.0
August 2020
Interesting solution for Kanban
Pros
It is an interesting solution for managing teams and tracking time spent on tasks.
Cons
There is no option to use it for free, only a 14-day trial, in the period we used it, there was not enough time to make a good decision. The interface is not as user friendly as Trello.
November 2020
Anonymous
Company Size: 10,000+ employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
2.0
Functionality
5.0
November 2020
Good software but complicated
My experience with Runrun.it, after learning how to use, was good
Pros
What I most like about Runrun.it are the many options and tools to manage all the tasks inside the software.
Cons
The bad part about runrun.it is that you have to spend sometime watching the tutorials before actually use the software.
September 2019
Deivis from Reis Construtora
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
5.0
September 2019
Runrun Review
a great journey, but due to the limitations of the app, there was no support from the board.
Pros
the power of task management and auto sequencing
Cons
Some of the great system features aren't available in apps.
Reasons for Choosing Runrun.it
Because it has many interesting tools in one system
September 2020
Diego from Blackace
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
5.0
September 2020
Solução completa e simples
Ajudou na organização das documentações e prioridades por causa da metodologia scrum que utilizamos
Pros
Gostei da praticidade. Inicialmente estavamos acostumados com o Trello, porém o Runrun.it se mostrou muito mais completo e dinamico. Antes não havia um plano gratuito para usar, somente versões trial, então depois que mudaram para o plano free, nos fez ver realmente que era muito bom.
Cons
Inicialmente não achei tão intuitivo quanto outras solulçoes, porém acredito que era só questão de aprendizagem.
April 2020
Angelo from Influo Games
Company Size: 1 employee
Industry: Computer Games
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2020
Clean and easy tool for time management
Had a great experience at the beginning, but you need to know what to do with all the informations Runrun.it provides to get the best from it.
Pros
Runrun.it offers a clean interface which makes the learning experience less difficult. You can just use the simple time management feature they have, but as you go, things get more interesting if you're really serious about workflow performance and optimization. Runrun.it has very cool features that show detailed reports and ways on how to improve your work.
Cons
Like any time-management software, it's up to you to get the best from all the informations provided by the tool. Having said that, that's something Runrun.it needs to improve. The way how these informations are delivered to the user. If you are not very experienced, at the long run, Runrun.it will just be another tool like any other and you may end up disappointed.
September 2019
PAULO from H2A Consultant
Company Size: 2-10 employees
Industry: Printing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
excellent software for progress management and task and project billing.
I use the runrun.it for 2-3 year and i think a very good software
Pros
the dashboards and reports are very easy to understand
Cons
I believe the graphical tracking capabilities of tasks and projects can improve
Reasons for Switching to Runrun.it
easilies to use
January 2020
Anonymous
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
January 2020
RunRun.it makes everyday work more fast and organized
From all the software I worked with, RunRun is the most easy to use.
Pros
"Did you opened a Run for me?". This is an everyday phrase in the advertising agency I work on. We use RunRun.it for everything, big and small jobs. We can talk inside each task, attach files and see who is each task with ease.
Cons
It sends way too much e-mails. Usually I mark all of them as read and archive. I can disable them but if I do that i would lost track of some tasks. There is no mid-term.
September 2019
Amanda from Ateliê de Propaganda
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
5.0
September 2019
Amazing!
Pros
I really like the interactivity in real time inside the software. It works like a corporate Facebook where everyone can keep up with what the coworker is doing.
Cons
Applications are very useful, but I have never seen a major highlight for them or an instruction to use them. It would be very interesting to highlight them more.
September 2019
Marcus from OCTO coletivo
Company Size: 2-10 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Essential tool for our organization
We've been using Runrun.it since 2013 here at OCTO coletivo. At that time, some alternatives were starting to show up, and the options already at the market seemed to be too heavy for our company, both finnancially and structurally. Runrun.it came with a light and new approach. I like to see the constant improvements and updates, the really good support they offer and the learning opportunities we can have through the webinars and the blog feed.
Pros
The "pile of tasks" concept, the time tracker, the dashboard and the reports, and specially the prediction based on machine learning. Incorporating a kanban style was a good move for teams used with it. I like the learning curve for our onboarding with new users. It's straightforward and they get it really fast. The mobile app works pretty well for me.
Cons
I miss a way to have recurring, ongoing tasks related to repetitive processes and routines in the same page, but in different areas from the tasks specially related to a project. Another thing we didn't get used to is to communicate using the software; it's not so light, nor easy to catch like other apps, for example. The checklists are underused too; they seem a little "clunky", hard to share and have at sight when needed, so we end up using other app for this. Hope to see mindmaps on Runrun.it anytime soon!
Reasons for Choosing Runrun.it
Beside the reasons above stated, because it was from Brazil and we could pay in Reais, and the support was in Portuguese.
September 2019
Marcos from FOR Results
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
September 2019
Simpler and smarter than others I've tried
The most important information about Runrun.it is that they are aways working to improve the platform.
Pros
Easy to define clients, categories and projects. Easy job and user attribution. Complete follow up tools for time usage per client/job/project. Simpler and smarter than Trello, Monday and Wrike.
Cons
Sometimes the plugins or features don't work properly. Timer counter stops unexpectedly. Comments are duplicated etc.
September 2019
Daniela from Daniela Beze Architecture
Company Size: 2-10 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
September 2019
The best!
It made my routine much more productive and organized. I recommend it to everybody.
Pros
It's easy to use, intuitive, the support is exceptional.
Cons
I have nothing to complain about it. I’m very satisfied.
September 2019
Cesar from editora manole ltda
Company Size: 51-200 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2019
Great to management
Pros
this software is great to team manager, reports and feedbacks
Cons
The price is little expensive, but this tool have more features than the others
October 2019
Kannanda from Alma/age
Company Size: 201-500 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
October 2019
Project management and control platform.
We use as the project management tool, almost all projection goes through the app, from the beginning to the end.
Pros
It has a simple layout with all the necessary information for project control. From SLA, to customer demand confirmation
Cons
There are no issues that impact usage, a suggestion would be more project templates available in the app.
September 2019
Filipe from Urso Propaganda
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
Great!
Amazing tool and I don't see the team not using anymore
Pros
It is easy to use and fast to learn. The team is working closely and we have last rework since we implement runrun
Cons
The way is priced, not 1by1 but by group, and is not fast to upgrade or downgrade the number of users.
May 2020
Anonymous
Company Size: 201-500 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Functionality
3.0
May 2020
the kanban on the computer
It was very good while it was the only tool I knew, but we were also required to have an excel table in order to be able to create analyzes on top of the kanban data.
Pros
the kanban table helps a lot to control workflows, the number of tickets that still need to be done and the stage that each job is in. The biggest benefit is the control of the time of each ticket and the overall average time between them
Cons
the interface is not very intuitive. Setting up each ticket is a bit complicated. I also do not remember that there is an option that would create graphs with kanban analyzes, as the average time of each ticket.
September 2019
Anonymous
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
5.0
Functionality
3.0
September 2019
My impressions about run.run it
In general I liked a lot. I would use it again.
Pros
The oportunity to creat a standard and also be more organized about my routines. It was helpfully understand and see the time I spended with each one of my tasks.
Cons
"On going" still is difficult to use. I think it´s a important tool, but still difficult to understand and use.
April 2020
Anonymous
Company Size: 201-500 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
April 2020
A great software
Runrun.it helps me to control my to do list and don’t miss the deadlines.
Pros
What I most like about Rurun.it is that it’s the most simple way to manage my to do list during the week.
Cons
The only problem that I see in Runrun.it is that at the beginning you take some time to understand how to use it.
November 2018
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
November 2018
Great alternative to organize you project
Pros
It offers a good visibility on the tasks being executed and on what have to be done, its good to control time and se whats going on in the development cycle.
Cons
It still requires a bit of learning and needs a lot of inputs for each task.
September 2019
Gustavo from Enext
Company Size: 201-500 employees
Industry: Internet
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2019
Ideal for large teams
It´s not easy to use and in some cases is very discouraging
Pros
an ideal tool for large teams to manage their projects
Cons
Very compliant system with rules not always very clear