Slack vs Sling

RATING:

4.7

(23042)

Slack has 23042 reviews and a rating of 4.66 / 5 stars vs Sling which has 151 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (151)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 24, 2023
June 10, 2024
Pros/Cons
  • Pros

  • I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.
  • I liked it because it has this great feature of integration with other software like google drive.
  • Cons

  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
Read all user reviews
  • Pros

  • My employees love the notifications they get in the app about when they are scheduled.
  • The app is very responsive and has a clean, easy to use interface. When filling in my weekly timesheet, I am able to look back at all of the hours I have worked and use that as a reference.
  • Cons

  • The UX could be better : some of the features are difficult to find and the UI is a bit dull compared to other platforms in the same category.
  • There is no way no monitor these messages. Unless a screen shot was taken there is no proof, because if the either of the user deletes the message it is gone.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos