Stack Team App
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Most Helpful Reviews for Stack Team App
1 - 5 of 100 Reviews
John
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Invaluable. We use it for animal rescue transport
We are not a sports team but utilize your app to mobilize our volunteer animal rescue transport drivers to move cats from an open admission government shelter in Chicago (classified as "high kill") to state registered rescue agencies or their foster's. We started four years ago and have conducted over 1,300 transports saving over 3,000 cats lives. In all that time we have filled every single transport request with not one fumble. We began using team app a little under two years ago for emergency notification to our drivers when our backs were against the wall. It has proven indispensable and has been a crucial tool in helping us keep our perfect record.
PROSIt's free! Easy to use for both our admins and volunteer animal rescue drivers. Instant notification to our "zone" drivers when we have to move a cat from a high kill shelter, sometimes the same day.
CONSHard to say. Interface is straight forward and easily customization. I'm really hard pressed to come up with any cons.
Brenton
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Web and App syncing makes Team App a great choice for time poor clubs.
Team app has simplified the job of communicating and interacting with our players (senior and junior + parents) our members and supporters. It's assisted at least in part, in promoting our brand beyond the club into the community with benefits in sponsorship attraction and media interest. Any small club administrator should seriously consider this product, even just the basics are a benefit.
PROSAs a volunteer run organisation, our Australian Rules Football Club (The Unley Football Club) has similar challenges as other such enterprises when it come to available human resource. There is no IT department, no PR guy and no advertising division to promote our brand and communicate with members. As the sole "Communications Officer" I lead a team on one - me. Prior to team app, I had to maintain a website, and, in trying to keep up to date with mobile technology, developed a smartphone app using another platform. Due to design limitations there was limited uptake, so after trialing for one season the app was ditched. But almost on cue, Team App appeared on the market. And at once the benefits were obvious. - The web platform and admin interface were easy to set up. - Content on the web platform automatically sync's with the app. - Push notifications allow events and news to be communicated in real time or scheduled. - Customization of content available via the app - Personalized design options - Purchase of the ad banners to promote own sponsors. The latter one is a fabulous way to take control of the app's advertising banners. The fee is very reasonable, and we promote the option as a way to encourage higher level sponsorship, our larger contributors getting the additional coverage. The website also allows for "Custom Pages" which can allow for the creation of additional content as you'd find in any website. It's simplified the communications role enormously.
CONSWhilst the App is overall a boon, the app interface has space for 12 active buttons to access the information relevant to what you want. Some of these are automatically linked to web content such as news and events, and some to external links etc. Content that you want to make accessible to website visitors needs to be reflected in an active button on the app, other than the custom pages. It simply means if you want to have certain content accessible via the website, you tie up a button you might otherwise have used for one of the other exciting features (such as the gallery, the chat rooms etc). In essence, the degree of customization available is good, but not extensive, which requires a little bit prioritization of what you want available. There are some fantastic features available which would be great to activate, but the button limit gets in the way. Additionally, some of the optional features would be a bit time consuming to fully capitalize on, eg, player profiles can't be added to or edited by the players themselves. Despite these issues, the app is a great tool, and the support available can help you get over most issues satisfactorily.
Felicity
Verified reviewer
Sports, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2022
Save your time .. run now
sad .. very sad
PROSlooks pretty - came with all the team details in it
CONSI wasted hours of my life just trying to invite the team to rsvp for trainign
Reason for choosing Stack Team App
i inherited it .. like a genetic disease really.
Vendor Response
Hi Felicity, sorry to hear about your experience so far. We'd love to help with your app and make it great. If you contact us via the link below, we'll be able to help. https://stacksportsportal.force.com/helpcenter/s/ Regards Stack Team App Support Team
Replied June 2022
Cameron
Sports, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Perspective of an administrator review
Overall, this app has been a major asset for our league and we are very glad we began to use it for this season. It makes a lot of administration requirements really easy to achieve. We look forward to usng the app for many years to come.
PROS- encapsulates every platform in one: newsletters, social media, websites, uniform stores, calendars etc. - really user friendly - simple to use all features - can tailor it for what your own specific organisation needs
CONS- exporting uniform payments: i think the excel spreadsheet that is exported from stores can be simplified. In the spreadsheet it shows each individual item purchased as one row each, i believe it would make it a lot easier if it had one row per person and in an individual cell have each item they purchased. - attendance feature of an event: we have 9 coaches who are restricted admin, and at the end of training each coach gets kids to come and tick off their name. However, Team App only saves the attended umpires as the ones who were ticked off by the LAST coach to click save. Furthermore the the 8 coach's lists of names they ticked off are scratched and it appears that those umpires did not attend the event. - news items style: it would be great if you had a feature when doing news posts, or events in the description of events etc that you can be able to: bold, italics and underline the text you are writing to emphasize certain points. Also if you could put hyperlinks into the texts too. - chat room: when scrolling up to load older comments it scrolls back to the most recent messages. - member contact: when opening up the member profile and clicking their mobile number there is no option to copy their number (to text) it only lets you call directly
Stephen
Verified reviewer
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Support from Team App has been fantastic. Great for sporting organisations. Love the iPhone app
Reduction in administrative workload Great user acceptance
PROSThere are many things I like about this software: - website version plus iPhone / Android apps - simple for users but powerful for website / membership administrators - vertical integration between Clubs and parent / national associations - Clubs / organisations can use the advertising module to generate revenue - powerful events registration functionality - Team Register / Lists - News functionality - ability to feature one or more: news items and events - annual subs billing through Stripe - much more reliable / user friendly than PayPal - event charging through Stripe - integration of maps with locations - push notifications - opt in/out of member directory - ability to restrict content access to specific member groups, and - great email/phone support
CONSThere are a few areas where Team App need to improve and they have already acknowledged these to me and included them in their development pathway: - Need to add Member Directory in web version - Need to link the Team Register / Lists with the membership database