About Telegram

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more.

With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and document...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

2,034 Reviews of Telegram

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,430)

1,430

4 stars

(514)

514

3 stars

(80)

80

2 stars

(8)

8

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2034 results

August 2020

Olga from langforum.pro

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Valuable Connections and Happy Coincidences

Well, it is quite an inspiring tool but I don't recommend you to go to Telegram if you are in a bad mood.

Pros

Well, there are a great number of reviews about Telegram and other messengers. However, the precious function of this messenger is not about just connecting with your friends, acquaintances, schoolmates, pen pals and colleagues. It is more about the opportunity to be connected with the whole world: in Telegram chats you can meet people who will change your life for the better (or worse), who will challenge you, motivate you, encourage you, provoke your curiosity! You can meet your future business partner or boss in a Telegram chat, you can meet your future boyfriend or girlfriend, you can your future client or fundraiser. The opportunity to find any chats you want, hide or open your identity, choose any channel you like and leave any chat rooms and channels as easy as ABC in this messenger. You can create your own channel, group or super group, choose the administrators and moderators for any of your spaces, close them and protect them which has never been so easy. However, it is a little bit complicated to promote your own channel and get new subscribers because in Telegram users come and go as fast as one's legs can carry one. Usually, when users subscribe to too many channels, groups and super groups, they quickly become swamped with the messages that's why they leave as quickly as they come. That's why channels promotion in Telegram is not an easy task, especially if you are not a super-duper marketer.

Cons

If you don't know how to react to spam and trolling attacks, this messenger may discourage you. Besides, the speed of being flooded with messages in Telegram is especially high. This makes channels promotion a challenging task because users come and go as fast as a hare.

Reasons for Choosing Telegram

It is stable on Linux.

Reasons for Switching to Telegram

WhatsApp is shamefully wasting your Android memory. You always have to keep your smartphone turned on in order the app to be working. What's more, for some weird reason the number of troublemakers in WhatsApp is enormously high as if all the mood hoovers in the world have decided to use this app. I have never met so many meddlers anywhere as among people who have been using this app.

May 2020

Mohammed from Globaction

Verified Reviewer

Company Size: 201-500 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2020

It's now the My Best Chatting App

Telegram is the Best chatting and calling app, it's free, stable and full of features

Pros

1- chat and calls free with your people. 2-Telegram Network is more secure than other chatting apps . 3-Telegram calling service isn't blocked in my country, but other apps are blocked. 4- you can share pictures files or docs freely with your contacts. 5- Secret Chat feature too is a very good feature to be added. 6-all languages are supported. 7-Privacy and Security section is very detailed and secure for users. 8-the app include a pass-code feature so you can make sure that even your phone gets unlocked no one can see your messages. 9-Bots are supported and auto messages . 10- all Languages are supported. 11-The Dark theme mode is looking awesome .

Cons

1-the account deletion takes a very long time to go under effect (6 months) this option should be adjustable by user. 2- the user don't have the option to choose theme colors. 3- there's no option to choose the chat background.

Reasons for Switching to Telegram

Whatsapp Calls is blocked in my country, I not totally sure about the app security since Facebook purchased Whatsapp and I don't like the image quality sent on their network, they compress the image very bad and make it look creepy to be sent in chat dialog.

December 2020

Tauseef from Self-Employed

Company Size: 1 employee

Industry: Online Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Telegram is currently the best communication software

I have been using telegram since long, And using it only when I have to contact my seniors and friends who are already using it to communicate with our freelancing team. We often use it to share secret documents and files that need more security. We use telegram to share our picnic photos with all our friends as it don't compress your photos and keep the quality original.

Pros

I have been using telegram for last 2+ years for all mt business and secret chat, I can share documents, location, files, photos, videos, voice and even video msseages. You can make multiple telegram groups and add more people in it, you can clear the chat, delete chat history, you can do what ever you need. One thing to mention is that it keep the quality of your files and photos original and don't compress it.

Cons

Still not experienced any cons but one thing to mention is that it still need promotions, because if you want to contact someone through telegram you will see them absent because in your contact list only a few people will be there. Simply would say that only few people know about the goodness of telegram.

Reasons for Switching to Telegram

I didn't made a complete switch from whatsapp, still using both the apps, but to share photos and files with team members and especially with those who use telegram, then I preffer telegram.

May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

May 2019

Telegram Needs a Lot of Work to be an Elite Messenger App

It honestly feels like a task to open this software up each day and I always have all the negative aspects on the top of my mind every time because I feel Telegram doesn't really care about their users or they'd rebuild the entire software in a way that is visually appealing, easy to navigate, scam/spam free, extra features and with easy support and training. Right now the main reasons I use this software are because all my cryptocurrency family uses it and there's some vendors I work with. Other than that, it nearly gives me a panic attack opening this software daily.

Pros

All my cryptocurrency members and family are using this app which is the main reason I started using it in the first place. It has good marketplace features. It has great privacy options and the ability to call users. I like creating groups and managing them within this app. Bots can help the business a lot and sometimes I do find legit vendors that are great to work with.

Cons

There are many things this software needs to do to improve itself. First, navigation is HORRIBLE!! It's so impossibly difficult to navigate through all the groups and personal chats to find relevant chats. Some of which were buried for weeks and I didn't even realize it. How about some sort of organizing feature? This alone NEEDS TO HAPPEN or I will look elsewhere for a better chatting software. Second, there are sooooo many scams and fake accounts on this app that I seriously wonder how many people have lost money here or had their lives wrecked. I for one have already lost thousands of dollars in scams that I thought would be legit vendors. Turns out, they just shut down their account and start a new one... Tried to contact support about this but... where is support? Shouldn't it be easy to get support help on this software, especially after they tried to raise $1B+ for cryptocurrency token? Comon... this should be the FIRST thing in any business. Users, how can we determine who is fake and who isn't? Some of my groups have sooo many spam/scammers posting shill's that I literally had to hire someone to create a bot to ban the spammers for me. And managing my own groups, I can only see so far down the list of who is in the group? Why can't I see everybody?? I want to contact each group member and it only shows a fraction of them. It's not visually appealing or easy to navigate. It feels like a software built in the early 2000's to be honest.

Reasons for Choosing Telegram

Because everybody in crypto seems to like Telegram, easy to find similar minds in the space in other groups and Discord is geared towards gamers.

November 2020

Sarah from Evensix™

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Telegram is suitable for my chats with my Russian contacts

I use Telegram frequently to communicate with my Russian contacts and it is definitely a high-end chat application. That would be very pleasing if there were an embedded text and voice translation which I can use during my communication however I do not think they will add this feature in near future.

Pros

Telegram is very wide-spread among Russian community and as a person who has a lot of Russian contacts I use Telegram to communicate with my Russian contacts. Additionally it is very beneficial to join the huge public groups in Telegram which are specific to a certain topic and international. When I ask a public question in the groups every time a lot of people answers my questions.

Cons

What is missing in Telegram is a real-time translation option which is directly embedded inside Telegram. As a person who has many Russian contacts with no Russian I always need to translate my English text with an other translation app and paste it into the chat and when my contact writes back I again translate via other translation app. This is a crucial function that is missing and definitely should be present in the app.

Reasons for Switching to Telegram

Russian people uses Telegram and they do not use Hangouts since they use Yandex email. For this reason I am using Telegram not Google Hangouts in order to communicate with my Russian contacts.