About Telegram

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more.

With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and doc...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

3,866 Reviews of Telegram

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3,148)

3,148

4 stars

(1,118)

1,118

3 stars

(157)

157

2 stars

(15)

15

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 3866 results

November 2021

Aamir from AJM Pharma

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2021

Telegram - Free | Light Weight | Fast | Simple | Support Huge Groups | Instant Communication

Overall, it is a great application for instant communication and having discussions with colleagues, customers, vendors and more. It makes my device free in RAM and diskspace. It enables me to share images to be delivered in same quality. The file once shared remains available for download. It enables to have groups with huge number of members for having discussions and sharing on larger platform.

Pros

I like it for it's simple interface, faster running, light weight on device and freely available for instant communication either in text, audio or video. The pictures are delivered in same quality. The files send remains available once sent. It supports huge groups to having discussion in among larger set of people. The newly added group member can view the group discussion held prior to his joining.

Cons

No bad experience except just their users community is not much large in comparison to other renowned alternatives. We need to invite many people to use it for being on same platform.

Reasons for Switching to Telegram

Mainly because Telegram supports huge sized groups and new members can read the discussions held before him. Moreover, it is simple, fast and light-weighted to run on any device.

November 2021

Geovany from Geovany

Company Size: 1 employee

Industry: Graphic Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2021

Telegram is the solution

I have channel at this software selling products there. And thankful telegram helps me in getting in touch easily with my customers and also in getting some new customers.

Pros

This software has the abilities which let us trust and rely on it . This software proved that it's not only for chatting like any other chatting software but also it is helping us in leading our businesses and getting in touch with our customers easily. It is also helping us in reaching some new people and also some new channels. Sometimes i spend many hours in channels that let us reading, watching movies and more of features that is not in any chatting application. We can consider this software as a surfing one also not also chatting software.

Cons

Unfortunately, these advantages of telegram let a space for the scammers and hackers and also the people that are not safe. Because these people can easily join any public group and send links to the members easily without any permission.

Reasons for Switching to Telegram

I made this switch because i found that telegram has many more advantages and will help me in leading my business easily.

May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

May 2019

Telegram Needs a Lot of Work to be an Elite Messenger App

It honestly feels like a task to open this software up each day and I always have all the negative aspects on the top of my mind every time because I feel Telegram doesn't really care about their users or they'd rebuild the entire software in a way that is visually appealing, easy to navigate, scam/spam free, extra features and with easy support and training. Right now the main reasons I use this software are because all my cryptocurrency family uses it and there's some vendors I work with. Other than that, it nearly gives me a panic attack opening this software daily.

Pros

All my cryptocurrency members and family are using this app which is the main reason I started using it in the first place. It has good marketplace features. It has great privacy options and the ability to call users. I like creating groups and managing them within this app. Bots can help the business a lot and sometimes I do find legit vendors that are great to work with.

Cons

There are many things this software needs to do to improve itself. First, navigation is HORRIBLE!! It's so impossibly difficult to navigate through all the groups and personal chats to find relevant chats. Some of which were buried for weeks and I didn't even realize it. How about some sort of organizing feature? This alone NEEDS TO HAPPEN or I will look elsewhere for a better chatting software. Second, there are sooooo many scams and fake accounts on this app that I seriously wonder how many people have lost money here or had their lives wrecked. I for one have already lost thousands of dollars in scams that I thought would be legit vendors. Turns out, they just shut down their account and start a new one... Tried to contact support about this but... where is support? Shouldn't it be easy to get support help on this software, especially after they tried to raise $1B+ for cryptocurrency token? Comon... this should be the FIRST thing in any business. Users, how can we determine who is fake and who isn't? Some of my groups have sooo many spam/scammers posting shill's that I literally had to hire someone to create a bot to ban the spammers for me. And managing my own groups, I can only see so far down the list of who is in the group? Why can't I see everybody?? I want to contact each group member and it only shows a fraction of them. It's not visually appealing or easy to navigate. It feels like a software built in the early 2000's to be honest.

Reasons for Choosing Telegram

Because everybody in crypto seems to like Telegram, easy to find similar minds in the space in other groups and Discord is geared towards gamers.

November 2021

abdelrhman from HashDoes

Company Size: 11-50 employees

Industry: Program Development

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2021

The best chatting program ever

Telegram is the best chatting application in the world since 2013 and it provides a lot of features that distinguish it from other applications, the ease of registration in the application is good and it gives very many security factors, text conversations also have the ability to use Emojs and stickers, voice calls are characterized by quality Excellent and fast voice access between the two parties, video calls are characterized by high quality up to FHD with sound consistency with the picture, privacy settings have many options, the processing menu offers many operations that make it easier for the user to use the application, it is the best chatting application in the world!!

Pros

One of the most important features of the application is the security factors and permissions, complete encryption between the two parties, which is the most important factor of the security and privacy factors provided by the application, The quality of video calls, the speed of sending files, customizing the home screen, adding more than one account, and other great features

Cons

Customer service may be a little slow, but it's okay there are no problems with the application to call customer service

Reasons for Choosing Telegram

In terms of Telegram conversations, it is 100% free, unlike viber. In terms of web hosting, it is a new service provided by the application because it is unlimited and free as well.

Reasons for Switching to Telegram

After trying many applications and comparing them, I concluded that Telegram is the best

July 2021

Alhassan from DRIAN Ghana

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2021

for mobile use, this is the best video conferencing tool on the market

My first introduction to Telegram was for a group counselling session after I had suffered some personal tragedies. Telegram's potent privacy and anonymity assurances gave me the confidence I needed to be able to open up and begin my journey to recovery. So in terms of personal impact, Telegram has really helped me greatly

Pros

The speed with which messages and other content are sent is very impressive, even with average internet connectivity. For the group sessions and communications I use Telegram for, this ability enables discussions and interactions to flow so smoothly it almost feels like we are seated in the same physical location. Absolutely incredible stuff.

Cons

Not being able to multiple-select files I want to share to a chat can be a time-wasting drawback. But with all the amazing features they bring, I am willing to suffer it.

Reasons for Choosing Telegram

The privacy options were much more secure

Reasons for Switching to Telegram

The privacy and security assurances of using Telegram were far more convincing.