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> Reviews of Telegram. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Telegram is a good fit for you!

Source: https://www.softwareadvice.com/team-communication/telegram-profile/reviews

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Telegram Reviews

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[Overview](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/)

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# Telegram Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(4,587)

4

(1,558)

3

(242)

2

(24)

1

(13)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.3

Value for money

4.7

Functionality

4.6

* * *

### Pros

"The best thing about Telegram is you can chat with everyone easily, do voice and video calls, and share files, all in one place."

"Having the option to have separate group chats for clients, stations and campaigns helps to keep our conversations clean."

"It is effective for team communication, particularly when it comes to real-time updates, file sharing and ideas."

### Cons

"It’s not designed for structured work or project tracking, so it remains more of a communication tool than a full workspace solution."

"The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022)."

"Although Telegram is useful for messaging, it doesn't have task managing features that can aid with follow-ups or project deadlines."

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Telegram Reviews, Pros and Cons - 2026 Software Advice