Ratings & Reviews

Overall Rating

4.64 / 5 (1,404)

4.50 / 5 (1,604)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 2, 2020

June 1, 2020

Pros/Cons

  • Pros

  • I like that it is very easy to use and it has a lot of free stickers. The group and channel features are also great!

  • It is simple and complete, it it very easy to use and also able to handle files, pictures, documents withi it. Splendid

  • Cons

  • There could be more customization and more material design. The app customization that it does have is a bit hard to use for those that do t know Hexham coding.. Other than that its great.

  • they can add some extra functions like whatsapp or viber...in some options they are not greatful like others.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots