Ratings & Reviews

Overall Rating

4.33 / 5 (863)

4.50 / 5 (1,604)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

June 1, 2020

June 1, 2020

Pros/Cons

  • Pros

  • It's as easy to use as facebook, which almost everyone uses, so it's easy to use. It's a great tool for integration at a company level. We get to know each other's faces, interests, work, etc.

  • It's a great way to boost morale, learn new things, and it's all in one place. Easy to use, and fun!

  • Cons

  • I'd only recommend it to large companies because the premium service is quite pricy and the free standard edition quails in comparison.

  • Wish we could move posts, if people post in the wrong groups. Other than that, we are very happy and they are always adding new features.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots