About Temforce


Temforce is a cloud-based telecom expense management solution. Key features allow users to automate inventory management, create custom workflows, validate and process invoices and manage contracts.

Temforce enables users to automate the bidding process, as well as communication with suppliers and stakeholders. Additionally, the solution also allows automation of contracts to create new orders and manage the renewal pipeline. Managers can structure inventory IDs within the Temforce database into parent and child categories.

Temforce lets users monitor SLA breaches, run reports and create dashboards that display metrics such as overall spend. Users can also create customized dashboards, and displays include key pricing metrics and forecast budgets. The solution also provides a feature for outage diagnosis using carrier network maps.

Temforce offers services on a monthly subscription basis and customer support is available via phone and online messaging.



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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of Temforce

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

4 stars

(0)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-5 of 5 reviews

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February 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Ease of use and Centralized Management

Temforce has been a huge help to the management of network and telecom infrastructure. The initial cost savings were eye opening. Any issues and/or feature requests were met head on and resolved by both support and the founder. Temforce is in a class of its own.

Pros

Being a global company with multiple locations and services around the world, we had not centralized location to manage circuit inventory and cost. Temforce brought all of that together for us in a simple platform. It brought huge cost savings and visibility to our network and telecom infrastructure.

Cons

There were a few minor issues with configuration of the on-premise version. Most resolved in the SaaS deployment. Nothing support wasnt able to help us with.

March 2019

Cliff from Salesforce

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Life Cycle Management

They approached the engagement through listening to our current process, our goal and the planned path to success. They provided honest and fair feedback on their solutions current capabilities and what could be added to meet our needs. It was a win win for both companies as we have the tool that nobody was offering, and they achieved an enterprise ready product.

Pros

(1) Cost effective and easily deployable solution
(2) Solid foundation that was adaptable to our requirements
(3) Solution is more than TEM, it is our life cycle tool for carrier related activity

Cons

The UI needs a little modernization in relation to feel and touch.

May 2017

Jonny from Six Degrees Group

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Quick, Simple, Painless

Pros

Having acquired lots of different sources of circuit inventory from our legacy bases, Temforce was the perfect tool for our business. Using the software, we were able to easily consolidate all of our circuit inventory into one single accessible view.

Cons



November 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

The Best Network Spend App in the Market!

Pros

This app provides unparalleled levels of transparency to us, our stakeholders, and the company as a whole. We've never had a system this easy to use and this accessible to every corner of our organization!

Cons

Nothing. The app allows a ton of customization - a requirement since no two networks are the same - and the support from our customer rep. and his team are best in class, without question.

August 2017

Matthew from Steelcase Inc.

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

The Temforce software has been great for our company

Pros

The Temforce process flow that helps us maintain the entire life cycle of our network and telecom circuits, has saved our company tens of thousands of dollars per year and streamlined circuit ordering and disconnects, which in turn, keeps our inventory much more accurate than it ever has been in the past.