Branch
Branch
About Branch
Branch enables businesses to accelerate payments to their workforce with our comprehensive workforce payments platform.
Companies turn to Branch to empower workers with tools like instant payments, free earned wage access, and cashless tips/mileage reimbursements. As part of our platform, workers receive the Branch Wallet: a digital wallet backed by a fee-free checking account, optional debit card, financial wellness tools, and rewards.
With our holistic pay solutions for both W-2 and 1099 workers, companies can streamline processes, reduce costs, and increase talent retention.
Over 500 industry leading organizations trust Branch for their workforce payments. Customers like Jimmy John’s, Uber Freight, and Kelly experience greater efficiency, worker loyalty and retent...
Most Helpful Reviews for Branch
1 - 5 of 685 Reviews
Vanessa
Verified reviewer
Retail
Used daily for less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Always easy to use and great for checking your schedule and staying organized.
PROS
That it's easily accessible from my phone at all time and it gives the option to message your coworkers. The messaging option makes getting a shift covered very easy to do.
CONSNothing. It's been great, there are very little issues with the app and I've yet to have an issue. Schedule has always been accessible so I love it.
Brett
Verified reviewer
Restaurants, 1,001-5,000 employees
Used daily for less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
Needs some improvement with functionality
Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.
PROSI like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.
CONSI tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.
Amy
Food & Beverages, 2-10 employees
Used daily for less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2017
Overall I really like this app
I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift
PROSI love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where
CONSI have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever
Laura
Verified reviewer
Retail
Used daily for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
I found this app awhile ago and introduced it to some of my co-workers. We like it. Makes it easier
Just the ease of use of this app. Allows me to check my schedule while away from store.
PROSIt allows us to see our schedule even when we are not at work. Easy to use. Love it. Chat is nice also.
CONSMaybe be able to delete old schedules, others have forgotten to delete it left the app.
Octavius
Verified reviewer
Retail
Used daily for less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Very good program to interact with employer and employees and stay up to date.
PROS
I don't have to save anything to know when I work next and I can easily message my supervisor and other fellow colleagues workers about help at work or needing a cover or change. It also helps keep up to date with things I may not know of at work that are posted for me to be able to know what's going on.
