All Branch Reviews

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User Profile

Vanessa

Verified reviewer

Retail

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Always easy to use and great for checking your schedule and staying organized.

PROS

That it's easily accessible from my phone at all time and it gives the option to message your coworkers. The messaging option makes getting a shift covered very easy to do.

CONS

Nothing. It's been great, there are very little issues with the app and I've yet to have an issue. Schedule has always been accessible so I love it.

User Profile

Brett

Verified reviewer

Restaurants, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2019

Needs some improvement with functionality

Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.

PROS

I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.

CONS

I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.

Amy

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2017

Overall I really like this app

I like the scheduler and the ability to share these things with staff easily. I love the shift swap so that i don't always need to be the one looking to replace someone's shift

PROS

I love the scheduler and the ability for employees to shift swap. It saves time and energy for me that could be used else where

CONS

I have trouble with the transition from the main page to the shift or shift swap page. It sometimes will not change or takes forever

User Profile

Laura

Verified reviewer

Retail

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

I found this app awhile ago and introduced it to some of my co-workers. We like it. Makes it easier

Just the ease of use of this app. Allows me to check my schedule while away from store.

PROS

It allows us to see our schedule even when we are not at work. Easy to use. Love it. Chat is nice also.

CONS

Maybe be able to delete old schedules, others have forgotten to delete it left the app.

User Profile

Octavius

Verified reviewer

Retail

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Very good program to interact with employer and employees and stay up to date.

PROS

I don't have to save anything to know when I work next and I can easily message my supervisor and other fellow colleagues workers about help at work or needing a cover or change. It also helps keep up to date with things I may not know of at work that are posted for me to be able to know what's going on.

User Profile

Charles

Verified reviewer

Automotive

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Wonderfully easy

PROS

Ease of scheduling, ease of trading shifts, just all around makes scheduling and viewing your schedule great fast and easy

User Profile

Jannatin

Verified reviewer

Design, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Got a Business? Workers and Employees to keep track of? This is your best help!

Great, wonderful, and by far the best application so far that we had to use so far to work as a proper team. So I adore this software!

PROS

This software is one of the best applications in managing shifts and hours for employees. As an employee, I am able to drop shifts, pick up shifts, or give shifts to others who may be able to cover them up for me. It just makes the process so much easier and literally gives a great light to the meaning of "Branch"

CONS

I do not like how a lot of settings tend to not be accessible cause the manager has to approve it but other than that, it is a great software.

User Profile

Amber

Verified reviewer

Retail, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2019

Branch helps me not be so stressed about paychecks!

Overall very helpful for people who are living paycheck to paycheck and need access to their money sooner than they would get paid normally. Really love that they also send you a debit card so you can use them just like you would a bank. Super easy and makes my life a little less stressful.

PROS

I really love the fact that I can get my paycheck a few days earlier than normal if needed. There are some weeks where my bills just fall on the wrong days and getting my paycheck sooner helps me be able to pay them. Also having no overdraft fees is a pretty neat feature as well. My old bank would charge me $30 even if I overdrafted by just $1. Not being charged if I overdraft by a little bit is a lifesaver.

CONS

There is no login required every time I open it. Not the worst feature but having to remember to log out every time I use it so no one else can just open it up is a little bit of a hassle. All my other financial apps automatically log me out.

Reasons for switching to Branch

Liked the idea of getting my paycheck sooner than normal.

User Profile

Clinton

Verified reviewer

Retail

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Great for a team

Makes communication easier

PROS

The scheduling usage is great. I like how it automatically fills in everyone shifts off the schedule.

CONS

Haven't found anything yet. Need to figure out how to get other stores involved using this app. Not many people know about the app.

User Profile

Melissa

Verified reviewer

Restaurants, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Love

Great communication with my crew

PROS

Ease of use and good communication with my crew

CONS

To many alerts coming in at once on my phone

Chad

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Great way to connect with employees Ina way that is inclusive and easily accessible.

Just the ease of accessibility in which I have to communicate with all employees at one time.

PROS

Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these.

CONS

There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error.

Grayson

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Perfect for Connecting With Work!

Reminders about shifts, new information from store supervisor, other things important to my job.

PROS

What I personally love about this app is that it's the perfect way to see my schedule and who I'm working with instead of taking a picture of my schedule every week on my phone and taking up more space than what is necessary. The app also shows you how much you make in a week when you add your wage, and also reminds you of your shift a couple hours before! On the main page it also shows you the current weather, which is great if you don't work in the same town as the one you live in like myself. You can post within the app and there is a section to post in to see if anyone needs a shift covered or if you yourself needs a shift covered.

CONS

There isn't really anything that I dislike about the software, but if I had to choose something it would be the "Team" tab which is used for contacting other team members, making groups, etc. I personally don't use it, and opt to just text my co-workers instead, but it is a great idea to have the section inside the app.

Angela

Pharmaceuticals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Love using this app, helps keep my team informed and gives a better source of communication open

We have a setup in our system for employees to get schedules but as I've seen not many stores use it because too complicated. This app is so much easier, faster and accurate

PROS

How easy it is to share info with my team. How there are so many ways to communicate with team and they can also keep in touch with other coworkers. Once I post a schedule I like how fast it posts and also sends alerts to others.

CONS

Not all my coworkers can join app. Some phones aren't capable. Also sometimes it's hard for new employee to find store in search

Samuel

Pharmaceuticals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2017

Perfect for normal use to post weekly schedules for team

Daily alerts, scheduling made easy.

PROS

Ease of use, alerts, filters, engagement areas, and speed. This app clearly does what it promises. Ability to swap shifts and post needed coverage is a plus

CONS

Ability to modify based on the company that uses it lacks. Being able to separate pharmacy schedules and front store schedules would be optimal. Separate profiles for front store and pharmacy so communication is filtered. A to-do section for the teams would help improve store productivity.

April

Human Resources, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY