Call Management CRM is a customer relationship management platform that helps call centers manage outbound sales, marketing and customer service activities. Teams can create custom workflows, set up internal groups and access reports according to requirements. Key features include call recording, voicemail transcription, lead scoring and interactive voice response (IVR). Call Management CRM's analytics tools help businesses identify trends across overall performance and streamline decision-making about strategy and resource allocation. Additionally, managers can track clients, send call reminders via email and share customized content across multiple platforms. Call Management CRM is available on quarterly, biannual or annual subscriptions and support is extended via...