I felt it was demanding a lot of bandwidth at times.

CrankWheel is a perfect example of how we have been able upgrade our service and we see that our costomers are nicely surprised by this added feature.

I need to use a webinar environ to present insurance option. Crankwheel does a more than competent job and a price that cannot be beat.

Crankwheels extension is not only easy to download but it is also very user friendly. It is easy for me to train people live on how to download and apply the tool.

And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

Ease of use and no downloads for client and ability to see what the end user is seeing AND can be used on their cell.

I have convinced a couple other managers in the company to use it for their teams as well. No not hesitate to try it out.

Awesome tool for sales and nice support team. I got really productive for sales calls.

Sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access.

The ability to quickly get my audience into a desktop share or screen share makes my job easier. There are no clients to download, no applets or other requirements by my clients.

CrankWheel is SO easy and I love I can see the clients screen so I know what they are seeing. And even better, no downloads  for them to deal with AND it can be used on their cell.

The only problem I have ever had was the link not getting through firewalls and to the customers.

It is fantastic for any sales organization. Makes every call more purposeful if the transition to a demo is instantaneous.

Best way I've found to show our customers with great ease and no learning curve how our own products work. The quick and easy access I found extremely good.

The user interface is a bit cluttered and often the extension loses track of sign-ins. This is complicated by the requirement for multi-factor authentication to sign in and use it on start up.

With teaching, this is very inconvenient and time consuming to re-invite them throughout the day.

Ease of use and dedicated URL for my company. Customers don't have to install anything.

I can't believe how amazing and responsive their customer service has been. They have truly gone above and beyond for any question I have asked them.

The faster I can resolve concerns or answer questions means I'm that much closer to helping customers or prospective clients.

It is important not only to satisfy our clients and make outstanding photos, but to also to provide a good customer service and to keep in touch with clients even after the photoshooting is over.

I think the ease of use and call quality is excellent as well as the recordings available right away. While setting up different list for different kind of clients to ensure work is not interrupted.

During my 5 years experience in telemarketing, I tried many different dialers, but the most special thing about this one is - super user-friendly interface. Everything is just so intuitive.

VoiptimeCloud is an extremely reliable software that helps me to organize my daily functions more effectively. With this cloud system, I am more concentrated on sales rather than on process.

The connection quality is excellent and all calls can be recorded. A dialer comes in a package with the system for lead management which is convenient and helps to organize customer database.

It is reliable, easy to use and has all tools for managing leads we need. It really helps our operations and improves client management.

Tried to integrate my email box several times, however no emails were shown in the system.

One except the limitation of integration with other programs (Office 365 suite).

Easy to track client's status. Can integrate system with my email.

There are no filters in the call records tab. Unable to edit previous notes in client's card.

No option to buy a DID number directly in this system. One accounts can be set only for one number.

I leave this review here as we first found out about Voiptime from Capterra.

Voiptime Cloud is a great tool that is useful both for Sales and Marketing department. It helps a team to save a lot of time and automate many processes that were time-consuming.

Voiptime support team helped us to choose and buy SIP number with best tarrification for countries we target. The quality of calls is excellent and the call cost is affordable.

Good call quality, affordable price, lead management tools, ability to assign project to a responsible manager.

US Dollar

CrankWheel is a screen sharing software designed to help sales teams connect with prospects and share screens to view presentations in real-time. Administrators can share links via email or SMS and invite clients to communicate on a unified interface.


The platform enables managers to schedule meetings, track attentive or inattentive customers and display specific content on the screen. CrankWheel allows team leaders to define role-based permissions among staff, gain insights into teams’ performance and review audit logs. Additionally, operators can embed conversational lead capture forms and &lsquo;call me now’ or &lsquo;request a demo’ CTA buttons into web pages to connect with website-generated leads.


CrankWheel offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier and Salesforce. Pricing is based on monthly subscriptions and support is extended via phone, email, knowledge base, video tutorials and other online measures.



LongDescription

Engagement Tracking

Lead Notifications

User Management

Real Time Screen Sharing

Presentation Tools

On-Demand Webcasting

Online Forms

Lead Capture

Access Controls/Permissions

SSL Security

Lead Distribution

Call Logging

Screen Recording

Collaboration Tools

On-Demand Recording

Targeted/Locked Screen Sharing

Presentation Streaming

Lead Management

Screen Sharing

Desktop/Browser Sharing

Reporting & Statistics

Chat/Messaging

Presenter Control Management

Dashboard

Customizable Branding

Conferencing

Lead Qualification

Remote Access/Control

Video Conferencing

Remote Support

Video Streaming

Third-Party Integrations

Multi-Participant Screen Sharing

Content Import/Export

Activity Tracking

Video Management

Content Sharing

Mobile Access

Training Management

Video Support

Audio/Video Recording

Activity Dashboard

Interaction Tracking

Email Marketing

Screen Capture

Video Call Recording

Screen Mirroring

Customizable Fields

Template Management

Real-Time Notifications

Alerts/Notifications

Conversion Tracking

Web Forms

Customizable Forms

Electronic Signature

Each of our plans allows any number of presenters, and include up to a given number of interactions. Our entry-level plan is $75 and includes up to 100 interactions per month, with larger plans allowing for more interactions at a lower price point per interaction, namely $195 for up to 300, and $495 for up to 900, along with access to a few additional features.

It is free to start using CrankWheel, and a one-month unlimited usage trial will start if and when you and your team are having 25 or more interactions with prospects per month.

For those who need more than 900 interactions a month, or require enterprise features such as audit logging, we are happy to provide a quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CrankWheel

Live Online

Webinars

Documentation

Videos

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. 

CrankWheel vs Voiptime Cloud

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