Selmo

RATING:

5.0

(1)
Overview

About Selmo

Selmo is a powerful call automation software covering most processes a modern business performs. Call centers, contact centers, and independent businesses are already using Selmo to boost their lead generation and sales, improve customer support, and perform extensive surveys and recruitment projects. Why do companies choose Selmo? Selmo allows businesses to create their own inbound and/or outbound call center regardless of their size and location. It provides professional call center tools for productive work. Transform outbound calling with auto dialer software: power mode to automate the routine of dialing and predictive mode to boost calling speed by 3 times. Deliver the best experience with an inbound IVR, which never forgets to connect customers to agents, s...

Selmo Pricing

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

Set up an outbound call center campaign. Use predictive or power mode, choose telephony, set up a schedule and upload contacts to start calling.
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Selmo Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Selmo

1 Review

Zoe

Architecture & Planning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Selmo

Despite all the information it helps you monitor, Selmo’s call center analytics platform is super clear and easy to navigate, so it’s simple to find what you’re looking for. Before using this program, our operators used to have to ask callers for the same details again and again when they called. Now, with Selmo’s easily navigable tech, they can quickly bring up the relevant information in the middle of the call, leading to a more personalized experience.

PROS

Despite all the information it helps you monitor, Selmo’s call center analytics platform is super clear and easy to navigate, so it’s simple to find what you’re looking for. Before using this program, our operators used to have to ask callers for the same details again and again when they called. Now, with Selmo’s easily navigable tech, they can quickly bring up the relevant information in the middle of the call, leading to a more personalized experience.

CONS

Despite all the information it helps you monitor, Selmo’s call center analytics platform is super clear and easy to navigate, so it’s simple to find what you’re looking for. Before using this program, our operators used to have to ask callers for the same details again and again when they called. Now, with Selmo’s easily navigable tech, they can quickly bring up the relevant information in the middle of the call, leading to a more personalized experience.

Vendor Response

Hello Zoe, thank you for the positive review! We are glad you find Selmo's call center platform helpful and easy to use! Our goal was to make operators' work easier by eliminating distractions and putting all the information needed for a call on one screen. Enjoy!

Replied October 2022