The best feature about FollowMyHealth is the fact you get real time access to test results. There's no more waiting to hear back from someone via a phone call. If you had blood work done all you have to do is log in and check blood work. It explains it for you if there's something that is not in the normal range, the abnormal test will be flagged! I love the fact that we can see our health records by using this application. It's great!

There's nothing I could say that's negative about Veradigm Follow my Health! It's truly a game changer. This application would be easy for even a beginner level type person using technology.

Overall, FMH provides the patient with a great tool to access their patient record as well as a host of other features such as secure messaging with their provider and refill requests.

This patient portal is easy to navigate and includes a lot of features important for patients to access at home 24-7. There is an app as well, making it easy for patients to access their portal from home or on the go.

It can be challenging for a patient to share a multi-page document with their provider via the portal.

Online tools can be really helpful and save time for both patients and healthcare providers but sadly this one doesn't cut it. Simplify the navigation and most importantly resolve the out-of-date/lack of data issue and this could be a great tool.

Potentially could be very useful communication tool between patients and health care providers bur seriously lacks functionality making it difficult to navigate.

There appears to be a fatal flaw on how data gets updated (or not). I manage records for several patients and really want to like this system but I find that the data is so out-of-date and lacking that it is useless (e.g. previous conditions that were resolved years ago still show as active).The disconnect could be with the providers failing to send updated records but that probably speaks to the difficulty in using the system. It appears that the Chrome browser is not well supported but even in other browsers pop-up overlays frequently fail to load. The overall software design lacks intuitiveness and organization.

This program was what was reccommended to use ith Allscripts. Sending out invites is very easy for patients under age 18 as well as adults.

When they do an upgrade it does not save your prior practice information. You constantly have to go and uncheck things you do not want to be seen. For example we have had many probles with the patient scheduling their own appt so we stopped this. In the last update it rechecked the appointment scheduling option. you have to delete patients and resend occationally because EHR will not cross over.

This has saved a lot of time and frustrations for patients waiting on a phone call back!

I love the aspect of patients being able to email the providers instead of trying to get someone by phone. It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens. As a provider, it is nice to be able to email instead of trying to reach the patient by phone. Better time management.

Sometimes patients have a hard time logging in when needed. Not sure if that is a software issue or a person issue though.