Bluestream Health

RATING:

4.1

(60)

About Bluestream Health

Bluestream Health is a telemedicine solution, which helps healthcare facilities provide virtual care and streamline workflows across scheduled and on-demand visits related to wound care, home health and behavioral, among other types. Professionals can track sessions using reports and manage intake or triage across locations. Bluestream Health enables clinics to connect patients with nurses, doctors, interpreters and other medical staff members via virtual sessions. Healthcare facilities can customize the system according to requirements, capture or share screen during video visits and create medical workflows on a drag-and-drop interface. Additionally, the Health Insurance Portability and Accountability Act (HIPAA)-compliant platform lets providers send virtual car...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Bluestream Health Pricing

Bluestream Health is offered across four pricing plans, outlined below. Rapid Response: Available for free Small Practice : $25 per provider per month Group and Enterprise: Please contact Bluestream Health for pricing information

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Bluestream Health video visits

Bluestream Health Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Bluestream Health

1 - 5 of 60 Reviews

Rajesh

Computer Software, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Efficient and Secure Telemedicine Platform: A Review of Bluestream Health

Overall, Bluestream Health is a reliable and efficient telemedicine platform that provides healthcare providers with a range of features to deliver remote healthcare services to patients. The platform is designed to be user-friendly and accessible, with features such as appointment scheduling, virtual waiting rooms, and real-time transcription to facilitate effective communication and collaboration between healthcare providers and patients.Bluestream Health is also secure and HIPAA-compliant, with end-to-end encryption, secure messaging, and secure video conferencing to protect patient information and ensure compliance with HIPAA regulations.

PROS

User-friendly interface: Bluestream Health is designed to be intuitive and easy to use for both patients and healthcare providers, with features such as virtual waiting rooms, appointment scheduling, and real-time transcription.Secure and HIPAA-compliant: Bluestream Health is designed to comply with HIPAA regulations and follows industry best practices for data security and privacy, including end-to-end encryption, secure messaging, and secure video conferencing.

CONS

Limited customization options: While Bluestream Health offers some customization options, some users have reported that the platform can be limited in terms of customization, particularly for larger healthcare organizations with more complex workflows.Technical issues: Some users have reported occasional technical issues with the platform, such as audio or video connectivity problems or slow loading times.Dependence on internet connection: Like all telemedicine platforms, Bluestream Health is dependent on a stable internet connection, which can be a potential limitation for patients and healthcare providers in areas with poor connectivity.

Martha

Mental Health Care, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2021

First time q

I’d say my experience was very good overall. They’re just a few clients with more difficulty with technology or do not have high-speed Internet to connect with me. So it’s been great to have no interruption and continuing to provide mental health care to my clients throughout COVID.

PROS

The option of contacting my client by text or. Email each time.

CONS

When interrupted by a call the connection doesn’t return to video and audio. Have to restart our connection. At least we can reuse the original link!

Reason for choosing Bluestream Health

The ease of use And flexibility. No app, no code and option to use email or text.

Monica

Mental Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

FUNCTIONALITY

2

Reviewed February 2021

Technology Issues

Overall, I'm glad we were able to find a system, since none is perfect, that has allowed for us to continue providing health care services to our patients but it definitely has a lot of kinks that need to be worked out.

PROS

The ease of being able to send a link without individuals needing to download "another" application for them to use. Also, the ability to use screen share option is nice.

CONS

First, the technology issues are terrible, especially for when clients/patients are using their cell phone. If a call comes through during the video call, the audio kicks out and I've yet to identify a good solution to prevent this from occuring. Also, it would be great to add in a "waiting room" feature so that health care providers can tell if a client/patient has received the link to the correct contact info and whether they have connected or not.

Tanvi

Hospital & Health Care, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Exceeded expectations!!

Very cost effective and time efficient, two qualities that I am sure all healthcare providers appreciate when using telehealth services. Very easy for patients to access and understand, which makes it more effective for the whole telehealth experience. I had many patients who are not used to using computers be able to use this without a problem and without any glitches.

PROS

The software is extremely user-friendly for a person who is not very tech savvy like myself. It was super easy to install and my patients had no difficulty reaching back to me using the link that was sent to them. I like the option of using the phone number or email ID, which makes it easier for patients to access their healthcare providers via Tele health. It has great features and everything is self-explanatory; so user-friendly! I love the software!

CONS

Honestly I have not found anything wanting of the software. As long as they keep up the maintenance work and keep delivering the same quality, I will be more than happy to continue using it and recommending it to others.

Abbey

Mental Health Care, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2021

Appreciative of the service

I have had a positive experience with Bluestream and although in the past I would not have considered telehealth, it has served a purpose during the pandemic and may in the future.

PROS

I am clinical psychologist in an sole private practice. When the pandemic hit, I looked for a reliable HIPPA compliant platform to "see" my clients remotely. Bluestream offered this service and did not charge me. The video and sound was clear and allowed my clients to continue with their treatment during this most stressful time. I am very much appreciative of the service and their generousity.

CONS

The glitches that occurred were not a function of the software, but of the internet strength of clients.