About CipherOutreach

CipherOutreach is a patient portal management software designed to help businesses in the healthcare sector connect with patients via automated calling and SMS programs. The platform enables administrators to record and share personalized care plans with patients and monitor recovery progress.

Managers can generate reports to analyze trends, patient engagement levels and issue resolution on a unified interface. CipherOutreach offers a follow-up program module, which allows teams to address patients’ issues post-discharge or visit. Additionally, supervisors can automatically share appointment reminders with customers via call, SMS and email.

CipherOutreach lets businesses integrate the system with existing electronic medical records (EMR) to track and visu...


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1 Reviews of CipherOutreach

Overall rating

0 / 5 stars

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July 2020

Nicholas from Centinela Hospital Medical Center

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2020

CipherOutreach

Pros

The features of CipherOutreach are very user friendly, and through this program we have been able to garner an incredible amount of direct patient feedback which helps drive our clinical service lines and the distribution of resources to these key areas. The integration of the software into our current system was very seamless and we owe that to the support of the CipherHealth team, who have been partners with us every step of the way. We highly recommend their services.

Cons

N/A