Coviu Software

Coviu Software

Find out more:

Find out more:

About Coviu

Coviu is an Australian video telehealth solution for video consultations. Coviu allows users to share resources and use the interactive whiteboard feature to explain diagrams, diagnoses and exercises. Coviu also integrates with practice management software and allows you to provide a range of assessments, prescribe medication and manage billing, including Medicare and insurance, all within the platform....

Coviu Pricing

Coviu is available across three pricing tiers. Pricing outlined below: Coviu • Starter - $25/user/month • Professional - $45/user/month • Clinic - $65/user/month

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

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Coviu User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 29 reviews

Sharon

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Coviu in a private speech pathology practice

Initially, I was overwhelmed with the transition from 100% face to face therapy to 100% Telehealth, so whilst Coviu is a very user friendly platform, I did have a lot of questions at the beginning about hardware and reception etc. The customer service was outstanding and continues to be so. In my opinion, it is a very 'professional' branding which sits well with the type of business I conduct. Clients have also found it easy to use, following receipt of an introductory email outlining equipment checks and what to expect when logging on.

Pros

I love how professional the screen looks during the session. It's really efficient to load up the activities I wish to use during the session so they are ready to go and be able to switch from activity to activity by clicking into the active tools - it helps to keep the session well organised. The ability to play youtube videos has enabled me to engage children with social communication issues more easily and for longer. The split screen allows me to use an activity and make notes for the student on the adjacent screen. The settings menu is very easy to use so I have turned off my camera and sound, the parent has logged into the call and I have been able to observe the child without them seeing or hearing me, until I eventually turn my camera and sound on.

Cons

I wish Coviu enabled 'green screens' and the use of different backgrounds, rather than just a 'blurring' of the background, but appreciate it may be due to the fidelity and privacy features of the platform. Green screens are enormously powerful when engaging younger clients. It would be great if when using an iPad, the same interactivity enabled on a laptop or desktop computer was possible.

Reasons for choosing Coviu

The compliancy with privacy requirements and end to end encryption provided by Coviu. It is certainly good value for money.

Reasons for switching to Coviu

I primarily chose Coviu because of the compliance with allied health privacy laws, and even though other platforms have now achieved better compliance, I am remaining with Coviu.

Brett

Company size: 2-10 employees

Industry: Mental Health Care

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

August 2020

COVIU review

Very pleased with the product and have recommended to many of my colleagues. All of my team are now using COVIU and have positive experiences as well.

Pros

Product is simple to use and integrate with my clinical software system. No need to ask the client to download any software, simply send the link from my calendar reminder and the client can enter the meeting waiting room. Also enjoy using the whiteboard feature - very helpful.

Cons

No major concerns, although occasionally the connection was interrupted but didn't impair the meeting.

Reasons for switching to Coviu

Zoom was expensive, and required the client to download software or an App. Also it didn't integrate with our software and clinical management system.

Jacky

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2020

Simple and Effective

COVIU allowed us to maintain contact with our clients during the COVID19 lockdown and continues to be an important tool in our service delivery for clients who live a distance from the clinic or cannot tolerate the social engagement that face to face sessions require.

Pros

The end-to-end encryption and single URL link access have made choosing COVIU a real positive in my business.

Cons

Helping clients to gain internet strength to avoid freezing has been the only down-side, although that's common with all forms of Telehealth. COVIU is simple to reconnect and the chat feature often continues to work when the video is freezing.

Reasons for choosing Coviu

Price and simple connectivity features

Andree

Company size: 1 employee

Industry: Mental Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Great features and easy to use

Good in its features. I wouldn’t change unless I find out my data is being used.

Pros

Invoicing, bulk billing and now fax as well as calendar appointments are all very user friendly and intuitive.

Cons

The on line room is more reliable than it has been in the past- It used to be painful in unreliability when I was using it exclusively during Covid. My main concern now is what access Coviu have to my online data- and what that data might be used for. Someone recently bought this to my attention.

Paul

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

COVIU is great

My patients have been happy with its ease of use and its interactive components

Pros

COVIU has been such as easy platform to use - with no download requirements for the patients/clients

Cons

I haven't come across any negatives with COVUI

Reasons for switching to Coviu

COVUI seemed a better option without the need to download a program

Response from Coviu Global

So glad to hear you are loving Coviu, Paul!

Replied July 2020

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