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Coviu vs Medesk

Coviu vs Medesk

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Overall Rating
4.9 (29)
4.7 (110)
Ease-of-Use
4.9 / 5
4.4 / 5
Value for Money
4.9 / 5
4.6 / 5
Customer Support
4.9 / 5
4.7 / 5
Functionality
4.8 / 5
4.5 / 5
Last Review Written
May 29, 2022
August 2, 2024
Pros/Cons
  • Pros

  • Ease of use (email link) and great video quality. The tools are very useful for exercise prescription and allow me to provide clients with something tangible to take away from the appointment.
  • Very pleased with the product and have recommended to many of my colleagues. All of my team are now using COVIU and have positive experiences as well.
  • The ease of use and the flexibility of what to use it on and how is just brilliant. No need to download anything for clients.
  • Cons

  • An occasional problem occurs with connectivity but i think that is due to problems with faulty or unstable internet connections.
  • Some connection problems occasionally but more likely due to poor internet in remote regions than due to the application itself.
  • I sometimes have connection problems but I think that is my internet connection not the software.
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  • Pros

  • It has been the best software we using are using here in South Africa Cape Town. Its privacy policy is up to standards ... its staff is friendly and very helpful in time of assistance.
  • SENSITIVE CONTENT] from Medesk is an amazing guy who know his stuff and will help you above and beyond.
  • Quickly to learn, easy to use. For our small company this is the best solution for now.
  • Cons

  • I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk.
  • Very poor service and need lot of improvements.
  • I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos