Would recommend this program to other providers.

It is very easy to use. Love the fact that we can sent patients forms ahead of their appointments to be filled out. Easy for patients to contact us and send us need information. Much easier to send bill requests and quicker response from patients.

Sometime the interaction between Azalea and Curogram lack communication.

This has been hands-down the best software for the least cost that we have implemented in the 20 years of our cardiology practice.

Ease-of-use. New staff find the software intuitive to use I need very little training and or supervision as it is exactly like texting a patient from our office. The software has helped us scale our business and reduced our phone calls by over 70%. Our patient satisfaction has increased tremendously as has our reputation management.

It took some time for telemedicine to be implemented but now that it is we are extremely happy.

My overall experience has been GREAT. It is very versatile and allows for many digital/mobile options, and allows me to be much more connected with my patients without me giving them my cell number I order to text them.

This is the best messaging app for a medical practice. It integrates seamlessly with our and any other EMR system and can send multiple automated text reminders for appointments at no extra charge. Patients can message the office, which also shows up on my phone. Does automated follow up with patients and also reputation management. Has a feature for mass text messaging to all patients or different groups of patients. Can also do telemedicine very easily.

The audio coming through is some times very low, but is corrected once you reconnect with the patient. Video quality is sometimes choppy and not as good as “FaceTime”, but good enough to see what I need to see. I wish I could text the patients bills on their phone and have a mobile pay option, but I think that is coming soon.

Very user friendly for both users and clients.

Pretty good product all around. Would have preferred to have a choice of either SMS or email and not both all the time

Nothing but compliments.

Integrated easily with my EMR and is intuitive to set up and understand. It's consistent and reliable. Works in all platforms. In 2 years one not had to rest my password. Their authentication method is easy and very secure, like uber! Lol

I haven't ran into any yet. There is a delay in syncing the calendars....when adding new patient appnt in the EMR.