Deputy
About Deputy
Deputy Pricing
30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4.50/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
Starting price:
$6.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Deputy
1 - 5 of 686 Reviews
Glenda
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Excellent & Easy to Use Time Management System
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective. We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.
PROSThe most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.
CONSThe Android app doesn't provide as many features as the IPhone app.
Troy
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
PROSEasy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.
CONSI wish it synced with my Google calendar. Only thing missing.
Reason for choosing Deputy
Comes right down to functionality and features for the amount your willing to pay. Homebase was out of the budget for what I felt we would get in turn.
Reasons for switching to Deputy
When I work was constantly giving us problems. Whether it was Android one week, IOS the next, it got to the point we were spending More time fixing than it was saving.
Michael
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Very bad customer service
Average. Clunky. Doesn't upload or reload screens reliably.
PROSScheduling and timesheets. Seeing who is on shift.
CONSCustomer Service. Once you finally get through to someone there knowledge of Deputy is very limited, and most repeat what you can read off Deputy's website. They can't answer anything even slightly remotely complex. The phone support is a farce. A box ticking exercise to say they have it, it would seem.
Julie
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2022
Worst customer support ever
It is easy to schedule, roster available on smart phone and has a time clock system so employee work hours can be tracked and monitored.
CONSIf a software is going to suit many businesses (as advertised) the company needs to be open to discussions with all types of businesses so that the software is adaptable. This does not happen. The customer support is atrocious. You get a robot answering then a online chat forum. It is time consuming to interact with this forum - they waste time repeating your questions, responses are very condescending, they have no power to make any changes. For example, I have for the last month requested that someone from the country I live in and is involved with the software design(and therefore have the ability to make changes) contact me (?telephone) I have finally been told that even if they call they will not be from within the country I live in - and therefore are just one level higher in the overseas call centre. One frustrating example - the time clock system is an important part of any rostering system - and they have just issued a new feature where staff can clock in and out from home, without any consultation or ability to turn off this feature. While this may suit some businesses it does not suit mine and I am sure I am not alone. Unfortunately this leaves the door open for staff to be fraudulent and defeats the purpose of a clock on/clock off system.
CHRIS
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
RIVERS ACE GRAND HAVEN
GREAT PROGRAM GREAT APP I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE
PROSSCHEDULING AND TIME TRACKING. REPORTS THAT INCLUDE LATE PUNCHES AND EARLY OUTS
CONSTHE CONFUSION OF UNAVAILABILITY VS LEAVE