They are able to simply log in and test the quality of their mic and video prior to appointment to ensure a quality and secure telehealth appointment.

I love how they have a free option if you don’t use the products as often as others. I love that it’s so easy to send the link to your clients.

The simplicity - it's great that the client does not need to download and install anything - not all clients are very computer savvy.

Sometimes based on internet service providers, the service can be slow. But this is an outside problem.

This software is great for the non-techie [any client I have who is not and me too. Easy to use AND easy to explain to my clients for them to use - a huge plus.

Doxy is a perfect solution for a solo practice psychotherapist needing to work online.

Easy to use, user friendly, quick, nice Dashboard, Good Price.

Sometimes the connection is bad but I don't think it's a software problem it's usually the person on the other end has bad internet.

It can be buggy sometimes and suddenly stall or stop in the middle of a therapy session.

Ease of use and simplicity of platform. Overall a positive experience.

I love that it is free while still being a HIPPA compliant platform. It has let me grow my business and has helped mitigate the costs.

This is a super simple browser-based application that gets you connected with your provider in a snap. I like that it's simple and intuitive.

My patients have been fairly satisfied with our telehealth care delivery this week, and the platform is easy to use from the provider side.

Sometimes there are lags but that might have more to do with my internet connection.

Customer service is excellent and responsive. My patients to dot have to download software.

You can use it for free, and the paid plans are very reasonable. They offer discounts if you do a low volume of telehealth calls a month.

If either the user or the consumer does not have a good internet connection, it may result in blurry and lagging pictures may be blurry or simply dropped connections.

We used this software twice during the pandemic to visit with my dad's cardiologist, it was so easy to use and the quality was great.

Poor customer service access even for premium/paid service and frequent loss of service completely. I would say it drops more than half of my sessions and I have to finish by phone.

One of the things I most like about this software is the clients using it do not require an account. As a therapist, I appreciate privacy and the HIPPA compliance.

Clients love the simplicity and the virtual waiting room. I am using the free version and it's excellent.

I also love that there is a free version, which is great for providers who want to try it and see if it works for them.

It's free, it's secure (HIPAA compliant), and it works reliably, albeit not always perfectly, with the occasional hiccup or freeze.

Once in a while we will have a problem with connectivity but I believe that is more on our end than theirs.

I have been pleased with the customer service I have received as an individual utilizing this platform and would like to upgrade when I am able, especially if distanced PT services remain necessary.

It was recommended by my agency to utilize for Telehealth counseling sessions. My clients and I love the ease of use.

The connection is reliable & customer service is responsive.

With a few execeptions do mostly to the quality of the sound, I am very happy with their services.

I am extremely happy with Doxy.me and would highly recommend it to anyone in the mental health fields [plus for other appropriate uses as well.

It is reliable and works seamlessly. The team at Power Diary are constantly updating the program and are really responsive to user suggestions.

Easy to use, great functionality, responsive team.

It integrates seamlessly with medicare for our billing, is intuitive, fast, with an excellent team behind it always ready to respond to our queries and cater to our needs.

Ease of use, great support via Help button, instant customer service, cost effective, SMS reminders to avoid client non-attendance and fantastic range of options.

I now feel confident to run groups and expand my practice with the on-line booking system. It has put the fun back into my administration tasks for which I am immensely grateful.

They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait.

But support is excellent so that really helps with the initial hurdle.

Limited functions available on the calendar - cannot view single day of the week for multiple weeks.

Difficulty uploading my stationary template, problems writing letters in the style I choose (it’s confusing).

I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare.

A comprehensive practice management system that is easy to use and has great customer support.

I have really liked it, it's been easy to use and updated reasonably regularly with good updates.

Power Diary provides us with a great calendar system, sms reminders for client appointments, financial management of client invoices all covered as is link to Stripe.

For a small private practice it's great to be able t add multiple users and write our progress notes straight in the one place.

The support is second to none, I received two hours of one-to-one free training with the option of more if needed. I think it's priced perfectly too and will grow in line with our practice.

Powerdiary is very colourful and has a great layout which makes it easy to use. I love how you can have different colours for different services.

I love Power Diary and use it everyday, it integrates well with my phone calender and has all the features I need to run my Reiki business.

However, it does remain a very restrictive platform with multiple irritating imperfections.

It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something.

Best aspects are integration with Medicare and Stripe.

PD gives me all this plus insights, trends and the ability to view my business from every angle, and help inform direction and investment.

Cost of the SMS messages, that I didn't start it earlier, it's hard to find fault with it.

A wide range of features to help with running a health practice including integrated telehealth. Online forms are a great feature that helps with saving time and makes this process easier for clients.

I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Powerdiary and don't have anything negative to say at all.

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day.

The benefits to my practices are innumerable. The product and the fabulous customer service support provided, reduce administrative hours and angst and also provide multiple positives and benefits.

If they have  the business to support the need, this is a great first step.

Very happy with this product, the ease associated with using it, and the great technical support offered.

We love it and would recommend it without hesitation.

Convenience, communication, ease of use (with a couple of qualifiers).

Easy to update progress notes quickly during / following appointments. Appointment reminders are helpful to confirm scheduled appointments.

I love the simplicity of it , it is very easy to navigate your way around, finding clients, looking at invoices.

Although my business is small, having a professional software practice management system has been a great investment.

I need to utilise this more, and I love the ease of doing notes. As I said before the support you get is amazing.

What I liked most about this software was the simple user interface.

It’s the most economical with great features, would be even better if the cons were resolved.

If you accidentally hit back, it exits the software.

US Dollar

Doxy.me is a telemedicine solution designed for healthcare providers and mental health practices of all sizes. The solution is HIPAA compliant and offers a secure platform, video conferencing, and virtual waiting room features. Doxy.me works in-browser on most devices with no downloads or installations required.

To begin a telemedicine visit, patients click on a personalized room URL shared via email or SMS by the practice or individual provider. Doxy.me uses high call quality for HD video conferencing sessions. Additionally, the Doxy.me platform features live chat functionalities within its interface, where patients can communicate with providers via text.

The Clinician Dashboard creates lists of upcoming patient appointments and helps providers transition between telemedicine sessions. Several patients can use the online check-in feature which automatically updates the provider patient queue on the Doxy.me platform.

Doxy.me offers waiting room personalization by allowing providers to send videos and images to patients before a telemedicine session begins. This solution also records meeting history, including patient details, date of appointment, and call duration.


LongDescription

Electronic Payments

Payment Processing

Two-Way Audio & Video

Online Forms

HIPAA Compliant

Confirmation/Reminders

Virtual Waiting Room

One-to-One Messaging

Self Service Portal

Compliance Management

Email Reminders

Workflow Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Chat/Messaging

Billing & Invoicing

Customizable Branding

Monitoring

Video Conferencing

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Live Chat

Document Management

For Medical Purposes

For Healthcare

Remote Treatment Planning

Mac OS

Web browser (OS agnostic)

Windows 10

Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic.

Monthly Professional Plan: $35/mo
Monthly Clinic Plan:  starts at $50/mo for 1 provider
Annual Professional Plan: $29/mo
Annual Clinic Plan:  starts at $42/mo for 1 provider

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Doxy.me

In Person

Live Online

Webinars

Documentation

Videos

Power Diary is online practice management software for health clinics, and includes calendar management, automated appointment reminders (SMS or email), treatment note templates (which can be configured to your needs), online forms, client database, client invoicing, waiting lists, online bookings (link to this through website), 2-way SMS chat, Telehealth, an in-platform practice operations manual, reports and analytics and more. 

Power Diary streamlines administrative work for health clinics and is popular with physical therapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors and other health practices. Our customers range from solo practitioners to large, multi-location practices.

Power Diary aims to provide practice management software that makes running a practice easier, simpler and more rewarding. It integrates directly with Stripe, Tyro AU, Mailchimp, Xero, Physitrack, Medicare/DVA AU, Outlook Mail, Outlook Calendar, Go Fax and Google Calendar. 

All Power Diary features are included at all pricing levels. Pay monthly, as-you-go, with no setup fees or contracts! In addition to our main services, we provide complimentary, unlimited support. You can easily reach us through email, live chat in your Power Diary account, or by scheduling phone or video calls.

Transferring your data to Power Diary is simple too, our team will even handle it for you for free!





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