They are able to simply log in and test the quality of their mic and video prior to appointment to ensure a quality and secure telehealth appointment.

I love how they have a free option if you don’t use the products as often as others. I love that it’s so easy to send the link to your clients.

The simplicity - it's great that the client does not need to download and install anything - not all clients are very computer savvy.

Sometimes based on internet service providers, the service can be slow. But this is an outside problem.

This software is great for the non-techie [any client I have who is not and me too. Easy to use AND easy to explain to my clients for them to use - a huge plus.

Doxy is a perfect solution for a solo practice psychotherapist needing to work online.

Easy to use, user friendly, quick, nice Dashboard, Good Price.

Sometimes the connection is bad but I don't think it's a software problem it's usually the person on the other end has bad internet.

It can be buggy sometimes and suddenly stall or stop in the middle of a therapy session.

Ease of use and simplicity of platform. Overall a positive experience.

I love that it is free while still being a HIPPA compliant platform. It has let me grow my business and has helped mitigate the costs.

This is a super simple browser-based application that gets you connected with your provider in a snap. I like that it's simple and intuitive.

My patients have been fairly satisfied with our telehealth care delivery this week, and the platform is easy to use from the provider side.

Sometimes there are lags but that might have more to do with my internet connection.

Customer service is excellent and responsive. My patients to dot have to download software.

You can use it for free, and the paid plans are very reasonable. They offer discounts if you do a low volume of telehealth calls a month.

If either the user or the consumer does not have a good internet connection, it may result in blurry and lagging pictures may be blurry or simply dropped connections.

We used this software twice during the pandemic to visit with my dad's cardiologist, it was so easy to use and the quality was great.

Poor customer service access even for premium/paid service and frequent loss of service completely. I would say it drops more than half of my sessions and I have to finish by phone.

One of the things I most like about this software is the clients using it do not require an account. As a therapist, I appreciate privacy and the HIPPA compliance.

Clients love the simplicity and the virtual waiting room. I am using the free version and it's excellent.

I also love that there is a free version, which is great for providers who want to try it and see if it works for them.

It's free, it's secure (HIPAA compliant), and it works reliably, albeit not always perfectly, with the occasional hiccup or freeze.

Once in a while we will have a problem with connectivity but I believe that is more on our end than theirs.

I have been pleased with the customer service I have received as an individual utilizing this platform and would like to upgrade when I am able, especially if distanced PT services remain necessary.

It was recommended by my agency to utilize for Telehealth counseling sessions. My clients and I love the ease of use.

The connection is reliable & customer service is responsive.

With a few execeptions do mostly to the quality of the sound, I am very happy with their services.

I am extremely happy with Doxy.me and would highly recommend it to anyone in the mental health fields [plus for other appropriate uses as well.

It is a mature and stable product for secure text messaging. It could be even more powerful with a little more work.

A great HIPAA secure app. Very basic of the basic for communication.

The integration with other facilities is difficult to maneuver.

Rapid communication throughout an entire hospital system using Tigerconnect as a secure messaging system has improved the efficiency and patient safety at our institution.

It's the perfect way to communicate and share info within the medical field. It makes communicating with others so easy while still abiding by the HIPAA rules.

Very good mobile apps that are easy to use and intuitive.

Whenever i want to see what texts I have I need to relog back in. I guess it's for security and I get that it's for a reason but it's a pain.

Secure, easy to use, easy login, with excellent secure functionality including audio, video, and picture messaging. Helpful as secure messaging is critical in the hospital environment.

Or if a patient needs an authorization I'll get a text from the secretarial staff letting me know about it.

It has literally changed so much of how we communicate important patient information, scheduling, agency updates and coordination.

Effective way to consult with other health care providers.

I like that it is secure and HIPAA compliant. I like the ease of adding members to the team as well as deleting them when necessary.

Ease of use, great platform, ability to save photos on the app but not the phone.

Overall, TigerConnect, is an amazing product and I am thankful for our system's investment in it.

Impossible to be removed from system lists, which are occasionally accidentally used to send a message to the incorrect person.

When our caregivers can report on site and update the Care plans at the same time it makes for all-round better services for our patient's while easing the load on our therapist and nurses.

The software is easy to use, secure, and HIPAA compliant. It has led to more efficient communication and a smoother patient care experience.

Customer service has always been responsive and knowledgeable and has always fixed any issue we were having or answered any questions we had in a matter of minutes.

With communicating using a lot of medical terminology,  the auto-correct can be frustrating.

This program has been a great addition to our office. We work in home care and have several staff out in the field seeing patients in their homes.

The TigerConnect product offers an easy to use secured text messaging product. User training required is minimal.

It is easy to use, HIPAA compliant, Minimal to NO downtime. Their customer support team is one of the best I have ever dealt with.

When hospitals issue us a phone, we cannot download this app on it because it is connected to our Apple ID. However, this may be more of an administrative problem than the fault of the software.

US Dollar

Doxy.me is a telemedicine solution designed for healthcare providers and mental health practices of all sizes. The solution is HIPAA compliant and offers a secure platform, video conferencing, and virtual waiting room features. Doxy.me works in-browser on most devices with no downloads or installations required.

To begin a telemedicine visit, patients click on a personalized room URL shared via email or SMS by the practice or individual provider. Doxy.me uses high call quality for HD video conferencing sessions. Additionally, the Doxy.me platform features live chat functionalities within its interface, where patients can communicate with providers via text.

The Clinician Dashboard creates lists of upcoming patient appointments and helps providers transition between telemedicine sessions. Several patients can use the online check-in feature which automatically updates the provider patient queue on the Doxy.me platform.

Doxy.me offers waiting room personalization by allowing providers to send videos and images to patients before a telemedicine session begins. This solution also records meeting history, including patient details, date of appointment, and call duration.


LongDescription

Electronic Payments

Payment Processing

Two-Way Audio & Video

Online Forms

HIPAA Compliant

Confirmation/Reminders

Virtual Waiting Room

One-to-One Messaging

Self Service Portal

Compliance Management

Email Reminders

Workflow Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Chat/Messaging

Billing & Invoicing

Customizable Branding

Monitoring

Video Conferencing

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Live Chat

Document Management

For Medical Purposes

For Healthcare

Remote Treatment Planning

Mac OS

Web browser (OS agnostic)

Windows 10

Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic.

Monthly Professional Plan: $35/mo
Monthly Clinic Plan:  starts at $50/mo for 1 provider
Annual Professional Plan: $29/mo
Annual Clinic Plan:  starts at $42/mo for 1 provider

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Doxy.me

In Person

Live Online

Webinars

Documentation

Videos

TigerConnect is a HIPAA-compliant care collaboration and patient engagement solution which helps healthcare organizations streamline communication across patients, providers, and ambulatory facilities. TigerConnect enables medical professionals to conduct consultations with case managers, specialists, staff members, and patients via video, voice, or text. It helps clinicians set up remote check-ins for patients, converse with family members, and conduct one-on-one or group video consultations with team members.

TigerConnect Patient Engagement sends text reminders about care follow-up or appointments and lets patients quickly communicate, ask questions, and send relevant attachments to healthcare professionals via securely encrypted SMS messages. Patients can request virtual care visits via video, voice, and text as needed through a digital front door.

TigerConnect enables organizations to schedule role-specific assignments, create employee shift calendars, utilize a search functionality to retrieve staff information from the directory, and synchronize shift data with embedded or third-party scheduling systems. 

Using TigerConnect, care teams can communicate with colleagues in real-time and coordinate with other departments about patient transfers, medical reconciliation, and consultations. Physicians can hold discussions on forums, create messaging groups, and attach media files or documents from Google Drive, Box, or other similar file storage platforms. Nurses can quickly send surgical images, communicate patient's status, coordinate shift changes and request medication according to requirements.

TigerConnect offers mobile applications for Android and iOS devices, which helps professionals broadcast messages, access patient lists, receive push notifications and more. Pricing is available on request and support is extended via documentation, live chat, FAQs, phone, email and other online measures.



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