They are able to simply log in and test the quality of their mic and video prior to appointment to ensure a quality and secure telehealth appointment.

I love how they have a free option if you don’t use the products as often as others. I love that it’s so easy to send the link to your clients.

The simplicity - it's great that the client does not need to download and install anything - not all clients are very computer savvy.

Sometimes based on internet service providers, the service can be slow. But this is an outside problem.

This software is great for the non-techie [any client I have who is not and me too. Easy to use AND easy to explain to my clients for them to use - a huge plus.

Doxy is a perfect solution for a solo practice psychotherapist needing to work online.

Easy to use, user friendly, quick, nice Dashboard, Good Price.

Sometimes the connection is bad but I don't think it's a software problem it's usually the person on the other end has bad internet.

It can be buggy sometimes and suddenly stall or stop in the middle of a therapy session.

Ease of use and simplicity of platform. Overall a positive experience.

I love that it is free while still being a HIPPA compliant platform. It has let me grow my business and has helped mitigate the costs.

This is a super simple browser-based application that gets you connected with your provider in a snap. I like that it's simple and intuitive.

My patients have been fairly satisfied with our telehealth care delivery this week, and the platform is easy to use from the provider side.

Sometimes there are lags but that might have more to do with my internet connection.

Customer service is excellent and responsive. My patients to dot have to download software.

You can use it for free, and the paid plans are very reasonable. They offer discounts if you do a low volume of telehealth calls a month.

If either the user or the consumer does not have a good internet connection, it may result in blurry and lagging pictures may be blurry or simply dropped connections.

We used this software twice during the pandemic to visit with my dad's cardiologist, it was so easy to use and the quality was great.

Poor customer service access even for premium/paid service and frequent loss of service completely. I would say it drops more than half of my sessions and I have to finish by phone.

One of the things I most like about this software is the clients using it do not require an account. As a therapist, I appreciate privacy and the HIPPA compliance.

Clients love the simplicity and the virtual waiting room. I am using the free version and it's excellent.

I also love that there is a free version, which is great for providers who want to try it and see if it works for them.

It's free, it's secure (HIPAA compliant), and it works reliably, albeit not always perfectly, with the occasional hiccup or freeze.

Once in a while we will have a problem with connectivity but I believe that is more on our end than theirs.

I have been pleased with the customer service I have received as an individual utilizing this platform and would like to upgrade when I am able, especially if distanced PT services remain necessary.

It was recommended by my agency to utilize for Telehealth counseling sessions. My clients and I love the ease of use.

The connection is reliable & customer service is responsive.

With a few execeptions do mostly to the quality of the sound, I am very happy with their services.

I am extremely happy with Doxy.me and would highly recommend it to anyone in the mental health fields [plus for other appropriate uses as well.

We have encountered too many problems to list.

Lack of integration with the labs; almost everybody else has them. If you copy and paste from Word, the format it creates is awful, making the documents difficult to read and follow.

Clinical templates make it very easy for me to document. Billing is tightly integrated.

I really appreciate how Valant is fine tuned to exactly the items that need to be included in my notes for seeing patients as a therapist.

I feel with the customer service that I have received thus far, I have no doubt that your team will be able to make more necessary adjustments in the future that will further help the ease of use.

It is easy to use after training. Support is always here to help.

I am very excited about the prospect of using the patient portal. I was unaware that this came as a part of my current subscription.

I appreciate the Knowledge Base feature for information and Contact Support feature for prompt assistance. The Report tool has become a favorite for providing clear data to the providers/owners.

It has been incredibly frustrating and difficult. We have not opened our doors yet and are being sent invoices for service that were not even using.

Getting started was frustrating. Once you sign the contract, the customer service team stop replying to emails.

I have used the most expensive to the free versions of other software companies, both in private practice and in hospital. I find Valant the finest product I have used.

It is comprehensive and makes billing quick and easy. It is customizable to individual needs in many ways.

Poor customer service, promises to update - eg the FireFox platform was current when Reagan was still president - unfulfilled, and the general visual formatting and intuitive use is underwhelming.

This situation is both unfortunate and unnecessary. It is frankly not the cost of the EHR that will cause me to move on, but the lack of concern for my needs or the needs of the patients I treat.

However, Valant has been effective at integrating the billing/reporting features with the every day work flow creating increased ease of use.

Valant is a clinically comprehensive and sound software that is intuitive to practitioners and user-friendly.

I am EXTREMELY IMPRESSED with customer service at valant.

I like the record appointment feature. The billing tab is SO HELPFUL.

Problem is it rejects nearly every claim, which causes backups. My providers complain about how complicated notes were, I have lost sever providers because of it.

Efficiency is a big deal for me and Valant helps me improve efficiency every day. I'm very appreciative of the quality of Valant support.

US Dollar

Doxy.me is a telemedicine solution designed for healthcare providers and mental health practices of all sizes. The solution is HIPAA compliant and offers a secure platform, video conferencing, and virtual waiting room features. Doxy.me works in-browser on most devices with no downloads or installations required.

To begin a telemedicine visit, patients click on a personalized room URL shared via email or SMS by the practice or individual provider. Doxy.me uses high call quality for HD video conferencing sessions. Additionally, the Doxy.me platform features live chat functionalities within its interface, where patients can communicate with providers via text.

The Clinician Dashboard creates lists of upcoming patient appointments and helps providers transition between telemedicine sessions. Several patients can use the online check-in feature which automatically updates the provider patient queue on the Doxy.me platform.

Doxy.me offers waiting room personalization by allowing providers to send videos and images to patients before a telemedicine session begins. This solution also records meeting history, including patient details, date of appointment, and call duration.


LongDescription

Electronic Payments

Payment Processing

Two-Way Audio & Video

Online Forms

HIPAA Compliant

Confirmation/Reminders

Virtual Waiting Room

One-to-One Messaging

Self Service Portal

Compliance Management

Email Reminders

Workflow Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Chat/Messaging

Billing & Invoicing

Customizable Branding

Monitoring

Video Conferencing

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Live Chat

Document Management

For Medical Purposes

For Healthcare

Remote Treatment Planning

Mac OS

Web browser (OS agnostic)

Windows 10

Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic.

Monthly Professional Plan: $35/mo
Monthly Clinic Plan:  starts at $50/mo for 1 provider
Annual Professional Plan: $29/mo
Annual Clinic Plan:  starts at $42/mo for 1 provider

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Doxy.me

In Person

Live Online

Webinars

Documentation

Videos

Valant’s Behavioral Health EHR and Practice Management Software includes all the tools you need to provide exceptional individual and group care while running a successful private practice.

Unlike other non-specialized EMR software, Valant is built exclusively for behavioral health. It is designed to increase the administrative and clinical efficiency of your practice and includes built-in outcome measures, billing, reporting, telehealth, clinical documentation, and patient engagement and communication tools – all tailored to the unique needs of mental health.

Access the only integrated tool that streamlines your prospective patient process. Receive requests for services directly in your EHR, manage new patient inquiries, and get an automatic data-driven analysis of your best patient-provider matches.

With Valant, you can schedule assessments to automatically send to patients with upcoming appointments. Valant's integrated patient portal called MYIO is built to automate your patient onboarding process and give your patients the user-friendly experience they expect. Patients complete assessments in their MYIO patient portal account, and their scores automatically pull into your clinical note.

Treatment Planning

Document Templates

Employee Management

Customizable Reports

Document Storage

Activity Tracking

Charting

Progress Tracking

Digital Signature

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Calendar Management

Template Management

Scheduling

Assessment Management

Multi-Location

EMR/EHR

Mobile Access

E-Prescribing

Single Provider Practice

Role-Based Permissions

Client Portal

Initial Assessments

Medical Billing

Customizable Templates

For Mental/Behavioral Health

Real Time Reporting

Compliance Tracking

Claims Management

Customizable Forms

Appointment Management

Records Management

Reporting/Analytics

Practice Management

Medication Management

For Psychiatrists

Therapy Notes

For Group Therapy

Progress Notes

Windows 7

Windows Vista

Windows 8

Valant offers pricing plans for therapy and psychiatry practices as well as billing agencies. Book a demo for quote details and get started with no implementation fees.

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