DrChrono Software
FrontRunners
About DrChrono
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.
DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals ...
1 / 5
Image 1 of 5
DrChrono claims eligibility status
Other Top Recommended Telemedicine Software
DrChrono User Reviews
OVERALL RATING
Showing 1 - 5 of 453 reviews
Lauren
Company size: 2 - 10 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2021
DrChrono
Dr Baden
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2018
Save thousands in upfront expenses.
I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.
Pros
They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.
Cons
The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.
Dr John
Company size: 1 employee
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
April 2020
The ultimate software partner for your Mac computer office!
Patients save me time and charting by communicating through the onpatient portal. I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis. I stay on top of my day by way of daily schedule emailed to me every morning.
Pros
Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support. The unlimited ability to customize for my sole practitioner non-force chiropractic practice. Easy to understand video tutorials which answer most questions without having to contact support. Robust, integrated systems, such as the ability to provide credit card processing. Knowing that drchrono is a leader and partner with Apple Health.
Cons
I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!
Reasons for switching to DrChrono
Primarily because I am a long-time Apple device user and I was intrigued by the integration with drchrono. I was also interested with how drchrono is part of Apple Health and wanted to be part of that growth. Many of my patients have Apple devices and wanted to bring a more convenient, easy platform for them to engage.
Michelle
Company size: 2-10 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
It started out great
I would never ever use them again.
Pros
In 2012 this was a great product with amazing customer service and a great value for the money.
Cons
As the company grew, customer service decreased and quality with it. iPad only was reliable Lost data on the online version
Reasons for choosing DrChrono
It seemed like a good idea
Norman
Company size: 2-10 employees
Industry: Mental Health Care
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
January 2020
Product is "Good", Service is "Outstanding"
Dr C is excellent for our practice, easy to customize templates and support is always fast and effective.
Pros
Easy to implement, great support, ease of use
Cons
Some of the features don't really function as well as advertised
Alternatives Considered
Reasons for choosing DrChrono
I had experience with Dr C from a previous job and chose to stick with it
Response from DrChrono
Thank you for the kind words and helpful feedback!
Replied January 2020
