DrChrono vs SimplePractice

DrChrono has 441 reviews and a rating of 4.08 / 5 vs SimplePractice which has 2425 reviews and a rating of 4.64 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.08 / 5 (441)

4.64 / 5 (2,425)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 11, 2021

February 7, 2021

Pros/Cons

  • Pros

  • The screens are more intuitive than other EHRs I've seen. The functionality is good. The support team are beyond good. They're really outstanding!

  • Easy to implement, great support, ease of use

  • Cons

  • Some of the native fields are not quite customizable. However, being able to have access to the data to pull it to other places makes it not really matter all that much.

  • the support is sometimes difficult to communicate with. they are timely but ifeel there is a language barrier.

  • Pros

  • I love the ease of use of this software, everything has been thought of!

  • I love the ease of use and the fact that you can access it via an app as well.

  • Cons

  • The Android app had many limitations in the past but as of three months ago, it just took off and now it is excellent!

  • The only thing I didn’t like was it was initially confusing on how to locate all the document templates. However, a quick search gave me a link on where they’re located in the software.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

FrontRunners

2020

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Pricing Guide

2020 Telemedicine Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos