I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.

Unintuitive, clunky, unreliable. On the bright side, DrChrono has a lot of potential to do a lot of things that it doesn't realize due to poor customer service, bugs, and very poor user experience.

The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support  is not readily available as it used to be.

When we initially became a user we loved the customization of the software.

Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support.

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature.

That is their way of fooling people and getting their money. Their product is also worthless but they won’t let you try it unless you pay them.

Unable to process credit card payments. Customer service is poor.

User friendly, easy to access, not complicated to navigate through.

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written.

Well initially the sales team was responsive, quick, helpful. They quickly got us in for a demo.

Excellent help desk when needed which is rare. Excellent electronic prescription iPad integration with the electronic record.

Each page provides a great deal of information. It's worth investing the time to learn how to make the most of the software.

Everything is an add on with extra expense. Customer service is beyond terrible.

I purchased this software for my primary care practice, the features seemed to fit very well.

Great customizable platform/TERRIBLE customer service and help.

My experience is pretty bad with the 'team' at Dr. Chrono. There is no way to actually get in contact with a 'help desk' or to get assistance with issues when the program fails.

Outstanding value for the money. This platform will be foundational as we grow this business.

Thera-LINK has improved significantly over the last 2 years, offering more features and a greater ease of use for myself and my clients.

Occasional technical problems occur, which may be related to internet service rather than thera-LINK.

That having been said I was also a bit disappointed that the service doesn't allow clients to pay for a SMS-based monthly therapy subscription.

I LOVE the virtual waiting room and music, as well as the ability to require payment prior to session. I appreciate the responsive, effective, and professional assistance and technical support.

Images, music and overall look is appealing. Love that money is collected prior to joining session.

They answer their phones, respond to emails, and in short, are ready to help. An additional nice feature in their ability to allow communication via messaging between client and therapist.

I feel that they really understand my needs as a therapist as well as a business owner. I especially appreciate that they have experience as therapists themselves.

If anything, seems difficult to change a client's name, once you/they establish an account.

It's easy to use and increasingly growing in functionality and features. The interface is clean and the video and audio quality are consistently strong.

Picture and audio are clear. It doesn't have a bunch of unnecessary features or require a great deal of technical expertise.

It creates a n organized system backed by excellent customer support for a fraction of the cost of other similar platforms.

Thera-LINK's customer service has been excellent from the start. I am the owner of a private practice, and I was new to using Tele-Medicine technology.

When the Tele-Medicine volume surged during the pandemic, Thera-LINK was able to accommodate increased needs without any disruptions of quality service.

The software is intuitive and fluid; the tutorials are short and easy to understand. They are about continuous improvement and I like that.

The support staff at Thera-LINK are extremely responsive and knowledgeable. Great software and support.

My experience has been excellent. Customer service is fantastic and the program is simple to use.

This platform has been a hit with clients that have transferred from the larger platforms- they love the ease of access.

I feel fortunate to have chosen Thera-LINK over other options. They have always been very responsive and supportive.

The worst part about the desktop platform is their customer service they can take hours or days to respond to your request via their online chat.

This software helps with reducing the cost of no-shows or cancelations b/c of its ease to use and convenience to patients.

I least like the glitches that cause screen freezes and loss of video. These make it difficult to have consistently complete sessions.

Another great feature of Thera-LINK is that it allows you to connect with other clinicians for video conferencing for free.

US Dollar

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.

DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.

LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Meaningful Use Certified

Faculty/Staff Management

Invoice History

Practice Management

Order Entry

Drug Reference Database

HIPAA Compliant

EPCS Compliant

Charting

Digital Signature

Exercise Library

Task Scheduling

SSL Security

Before & After Pictures

Confirmation/Reminders

Credit Card Processing

On Call Scheduling

Virtual Waiting Room

Patient Intake

Electronic Prior Authorization

Recurring Appointments

No-Show Tracking

Medication Alerts/Warnings

Calendar Management

Patient Flow Management

Paper-Based Claims

ONC-ATCB Certified

Multi-Physician

Scheduling

Data Import/Export

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Audit Trail

Medication History

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

Single Provider Practice

Outcome Assessment Tools

Role-Based Permissions

Handwriting Recognition

Insurance Management

Initial Assessments

Voice Recognition

Activity Dashboard

Alerts/Notifications

Co-Pay & Deductible Tracking

Reminders

Decision Support

Formulary Management

Medical Billing

Image Management

Physician Scheduling

Customizable Templates

Remote Treatment Planning

Physician Management

Coding Assistance

Billing & Invoicing

Progress Notes

Electronic Claims

For Mental/Behavioral Health

Prescription Renewal

Patient Management

Compliance Tracking

For Physical Therapy

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

Client Management

Quotes/Estimates

Drag & Drop

Healthcare Compliance

Patient Scheduling

Patient Portal

Appointment Scheduling

Multi-Provider Practice

Live Chat

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

For Optometrists

For Chiropractors

For Medical Spas

For Healthcare

For Family Medicine

Therapy Notes

Medication Management

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DrChrono

In Person

Live Online

Webinars

Documentation

Videos

thera-LINK is a cloud-based telehealth solution designed to help private practitioners and small to midsize mental health businesses manage telemedicine services. A HIPAA-compliant platform, it enables users to connect with clients via encrypted video chats.


Features of thera-LINK include file sharing, client/session notes, electronic payments, scheduling, client listing directory and secure messaging. It allows practitioners to view client profiles, past appointments, personal details, session durations and payments history. Additionally, the system enables users to create a virtual waiting room with custom background and music to deliver a therapeutic client experience.


thera-LINK offers an application programming interface (API) to let users create personalized applications and custom workflows. The product is available on a monthly subscription and support is extended via phone, FAQs, documentation, videos and other online measures.



Electronic Payments

Two-Way Audio & Video

Mobile Access

Compliance Management

Client Portal

basicLINK: $30/month
ultimateLINK: $45/month per provider
practiceLINK: $65/month per provider
treatmentLINK: $100/month per provider
Sales tax is included in the monthly plan pricing.

DrChrono vs thera-LINK

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