Semble
About Semble
Semble Pricing
Semble does offer a free trial to the system.
Starting price:
£99.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Semble
1 - 5 of 17 Reviews
Gareth
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
[SENSITIVE CONTENT], Private Practice
The support from Semble has been incredible and I am pleased to have [SENSITIVE CONTENT] on board who is always very quick, help and responsive to any queries, always on hand to help with any queries or provide direction. Overall very happy we made the switch
PROSWe have been able to advance our administration within our practice management by the use of the online booking system, the sharing of information to the patients via the patient portal. Both secretary and consultant now have visibility of the appointments and letters, which we never had before.
CONSThere could be improvements made, particularly for us is that we heavily rely on patient hospital numbers but this is not currently available in all reports from analytics and I have requested this as a feature. We do not have the ability to be able to email letters to GP as we do not have access to the NHS GP directory, with readily available contact emails.
Reasons for switching to Semble
I left the organisation in my main role and became an independent private secretary and therefore lost the access to use the systems that the hospital were using
Vendor Response
Hi Gareth, thank you so very much for the stellar review! We are so pleased to hear that are enjoying using the system and that the support you have received has been incredible! We are very pleased to hear that you have been able to advance your administration through the use of online booking, the secure sharing as well as the patient portal feature. Not to mention the letters and appointments features! Indeed, these are essential parts of a private clinic's workflow and we are so proud to be able to offer this functionality all under one roof here at Semble! With regards to the NHS GP Directory, I am so excited to inform you that this feature has already started launching, I will make sure to get in touch with the person you usually speak to so they can show you what has already been deployed and what is coming! In terms of reporting and analytics, we understand how important this is to you and this is indeed a large feature which we are currently scoping, indeed we know your requests and will certainly incorporate those into the research phase. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.semble.io Kind regards, Jessica Magri Head of Customer Support
Replied November 2022
Domingos
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Oval Medical Centre
Samble allows me to control all company activities. With one software I can control Schedules, Income, Medical records, etc.
PROSScheduling, integration with Website and Analytics/Reports
CONSI feel that the consultation template (type of questions) can be improved aiming to save Physicians time during the examination. E.g (Recall Option) Analytics should permit users to navigate back and forward on dates.
Reason for choosing Semble
HeyDoc/Samble better fit for our needs, Easy to implement and customize
Reasons for switching to Semble
Coding of Diseases
Vendor Response
Domingos, thank you ever so much for the fantastic review! We are so very pleased to hear that you found Semble easy to implement into your business and that it fits your clinical and admin needs so well! Scheduling, online booking, website integration as well as analytics and coding are key to the success of any medical clinic and we are happy to hear that you are able to do all these things via Semble with ease. With regards to consultations; that section is going through some changes as we speak and those items will certainly be addressed. However, we would really like to get some more detail about what you are looking for so I will make sure to ask your account manager to get in touch with you about this. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success
Replied August 2022
Benjamin
Medical Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed April 2024
Easy to Use, But Lacks Essential Features
It gets the job done, but lack of features means busy practices may find it quite tedious to manually do (and redo) too many tyhings.
PROSIntuitive layout, easy to go between different tabs and functions.
CONSAllocating payments against invoices is very tedious as there is no option for multiple payments. It also lacks an "automatic shortfall" feature, so part-paid invoices must been manually shared with manually entered messages. The new Data tab is also a lot more complex and difficult to use than the previous "Analytics" tab.
Harjeev
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
A national health screening company’s experience of Semble
Semble has reduced my medical admin time by about 70% and improved clinic efficiency considerably. There has been a measurable improvement in patient satisfaction from their experience in booking appointments to the prompt return in their results. I highly recommend this software to any private healthcare organisation.
PROSSemble as a practice management software solution has been liberating as far has time management and patient service is concerned. I hub out of 5 locations in the UK. Managing appointments across all of these locations, sending confirmation emailed and appointment reminders was hugely time consuming. Having a live dashboard for appointments and sharing a link for your calendar with your corporate clients mean I do not have to spend anytime booking and confirming appointments. The lab link system with TDL has been a game changer, creating path forms, blood bottle labels saves time in clinic as you are not spending time infilling out forms in clinic and labelling bottles. The results return via the link and are there to share with your patient instantly rather then posting hard copies or scanning hard copies and emailing them as an attachment, the system takes care of it all. Repeat prescription system is also very helpful in taking your prescribing and for auditing.
CONSThere are very few dislikes about the software, it would be nice if patients could request repeat prescription from the software.
Reason for choosing Semble
Discussion with [SENSITIVE CONTENT] about what I was looking for convinced me.
Vendor Response
Harjeev, thank you ever so much for the fantastic review! We are so very pleased to hear that you found Semble to be liberating and that you have managed to reduce your admin time by about 70%! We understand how essential it is to be able to manage appointments across multiple locations, automating confirmations emails & reminders and to have seamless lab integrations and we are happy to hear that you are now able to do all these things via Semble! With regards to allowing patients to request repeat prescriptions, we will get in touch with you about this as this is something which are indeed look at, so it would be great to get your feedback. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success
Replied September 2022
Mary
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
The best patient management systems I've ever used!
My experience with Semble has been really positive. It's ease of use and and adaptability make it one of the best patient management systems I've ever used.
PROSSemble has a really modern user interface and is very intuitive and straightforward to use. It allows you to streamline processes which would otherwise be very time consuming. The customer support team are really responsive and knowledgeable.
CONSThere are some features which are not yet available, such as a effective recall system or automated post consultation emails. Although the product development team are very receptive to user feedback and feature requests.
Vendor Response
Dear Mary, thank you so much for the lovely review! We are so very happy to hear that Semble is the best patient management system you have ever used especially due to its modern user interface and ease of use! We are especially so happy to hear that you enjoy the customer support and that you feel that we are knowledgeable and responsive, we work hard to make sure that we respond to you in an effective and timely manner. Thank you for your kind words about the product team, they spend a lot of time conducting user feedback sessions and are always so excited to hear your thoughts and feedback so they can help to make the system even better and even more useful to you. Absolutely, we completely understand your need for the recall system and this is an imminent deployment which are very excited about! We will definitely get in touch to invovled yourself and your team in feedback sessions pre deployment! Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.semble.io Kind regards, Jessica Magri Head of Customer Support
Replied November 2022