Tebra vs Vectera

RATING:

4.0

(1250)

Tebra has 1250 reviews and a rating of 3.95 / 5 stars vs Vectera which has 102 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (1250)
4.8 (102)
Ease-of-Use
4 / 5
5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 18, 2024
December 13, 2023
Pros/Cons
  • Pros

  • The clinical interface is good. Intuitive to navigate, looks good, nice use of shortcuts and templates for notes, and nice scheduler.
  • I like the ability to learn as needed with Kareo university and ease of use for our team. We love the automated reminders and the ability the send messages with the software.
  • Cons

  • We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.
  • The tele medicine is the worst department, their support team is slow and arrogant, and there are a lot of technical issues which lead to lost patient appointments and it affects clinical care.
Read all user reviews
  • Pros

  • It's great to be able to have my clients just jump into the video chat we scheduled, rather than asking what platform they use (Skype, ZOOM, etc.) and coordinating around their requirements.
  • Vectera is so easy to use and config it is amazing. The fact that you can run it under your own custom domain makes it even better.
  • Cons

  • Syncing of things keyed in can be slow, probably due to free trial when everyone is using it, thus causing a lag in syncing of things keyed and drawn. The lack of shapes to draw.
Read all user reviews
Pricing Range
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$
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$
$
$
$
$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos