--- title: "ModMed Patient Engagement Software Reviews, Demo & Pricing - 2026" description: "Review of ModMed Patient Engagement Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/telemedicine/klara-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / ModMed Patient Engagement Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/klara-profile/reviews/) # ModMed Patient Engagement Review Wondering if ModMed Patient Engagement is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ModMed Patient Engagement 4.5 [(2)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Pricing Pricing available upon request ### About ModMed Patient Engagement ModMed® Patient Engagement, built on the foundation of Klara® and Bonsai, is the digital front door to the AI-Powered Practice™. What began as Klara—a standalone leader in patient communication—is now fully integrated into the ModMed experience. Consolidating calls, texts, and web inquiries into a single, app-free thread, it has evolved beyond basic two-way messaging. Using AI routing trained on specialty conversations, the platform automatically directs over 70% of inbound messages to the right team members,¹ reducing call volumes and administrative tasks. With direct integration into EMA® EHR and ModMed® Practice Management, patient self-scheduling, digital intake, and text-based eStatements write back directly to the patient chart. By turning phone tag into structured digital outreach, ModMed Patient Engagement helps practices scale without staff burnout. ¹ Based on ModMed data from January 1, 2026 to May 31, 2026, over 70% of inbound messages were routed by our AI model. Do you work for ModMed Patient Engagement? [Manage this product listing](https://www.g2.com/products/klara/claim_requests/new?auto=true) Wondering if ModMed Patient Engagement is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. ## ModMed Patient Engagement User Interface ## Popular ModMed Patient Engagement Alternatives Main Product ModMed Patient Engagement 4.5 [(2)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.25Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.20Value for money - 4.22Customer support - 4.23Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.56Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 4.0 [(1392)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(467)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.28Value for money - 3.41Customer support - 3.61Functionality Pricing Available upon request Get Price ## ModMed Patient Engagement Pricing and Plans ModMed Patient Engagement has one plan. is free. Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does ModMed Patient Engagement pricing compare to alternatives? Explore how ModMed Patient Engagement's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ModMed Patient Engagement4.5[(2)](https://www.softwareadvice.com/medical/klara-profile/reviews/) | Pricing available upon request | Not available | Not available | 5.0 | | [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) | $23.00 /user/mo | Available | Available | 4.5 | | [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 | | [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) | Pricing available upon request | Available | Not available | 3.6 | | [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,392)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) | Pricing available upon request | Available | Not available | 3.7 | ModMed Patient Engagement4.5[(2)](https://www.softwareadvice.com/medical/klara-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 5.0 - [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) * * * Starting price $23.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) * * * Starting price $32.00 /user/mo Free trial Not available Free version Not available Value For Money 4.2 - [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 3.6 - [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,392)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 3.7 ## ModMed Patient Engagement Features - Popular features found in Patient Engagement Appointment Scheduling Care Plan Management Confirmations/Reminders Electronic Payments HIPAA Compliant Mobile Access Patient Education Patient Portal Patient Questionnaires Patient Records Management Reporting & Statistics Surveys & Feedback - More features of ModMed Patient Engagement Activity Dashboard Alerts/Notifications API Appointment Management Automated Responses Automated Scheduling Availability Indicator Availability Management Booking Management Broadcast Messaging Calendar Management Calendar Sync Chat/Messaging Client Database Communication Management Contact Database Customizable Forms Electronic Signature Email Reminders EMR/EHR File Sharing For Medical Purposes Messaging Mobile Alerts Multi-Channel Communication Multi-Location Multi-Provider Practice One-to-One Messaging Online Booking Online Scheduling Patient Communications Patient Engagement Patient Intake Patient Scheduling Reminders Rescheduling Scheduling Secure Messaging SMS Messaging SMS Reminders Telemedicine Third-Party Integrations Two-Way Audio & Video Two-Way Communication Video Conferencing Virtual Meetings Virtual Waiting Room Workflow Management ## ModMed Patient Engagement Integrations Nextech EHR & PM Integration rated undefined from -1 review Intergy Integration rated undefined from -1 review Veradigm Practice Management Integration rated undefined from -1 review Veradigm EHR Integration rated undefined from -1 review athenaOne Integration rated undefined from -1 review ModMed Integration rated undefined from -1 review See all 7 integrations ## ModMed Patient Engagement User Reviews ## ModMed Patient Engagement customer ratings - Overall rating: 4.5/5 - Total reviews: 2 ### Rating distribution - 5 stars: 1 reviews (50%) - 4 stars: 1 reviews (50%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Klara is great for HIPPA without a portal - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Klara is HIPPA compliant without a complicated login portal. I also like how well it integrates with AthenaOne. The appointments, documents, and even text exports are essentially seamless. It is easy to get a hold of the Klara team and pretty self explanatory to navigate. #### Cons One thing I personally don't prefer since their recent update is the new AI summarization. I also have trouble with booking online for patients sometimes. It really is clear, but still we get patients every week that think they have book and appointment, but actually haven't. --- ### We love Klara - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Plastics - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered The office loves Klara. Everything has been great and if there is ever tech problems we get a fast solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how Klara is HIPPA compliant. No need to worry about noncompliance. They also have made our text to pay system seamless. It is so simple and makes like easier. #### Cons The only criticism is that some patients complain that Klara is not user friendly. I personally believe it is user error as I do not come across these issues. --- Showing 1 - 2 of 2 Reviews [See All Reviews](https://www.softwareadvice.com/medical/klara-profile/reviews/) ## ModMed Patient Engagement Popular Comparisons [athenaOne vs ModMed Patient Engagement](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/klara/)[Tebra vs ModMed Patient Engagement](https://www.softwareadvice.com/medical/kareo-profile/vs/klara/) ## Other Top Recommended Patient Engagement Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (514) Recently recommended **301** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **4.0** (1392) Recently recommended **243** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (916) Recently recommended **212** times [Practice Fusion](https://www.softwareadvice.com/medical/practice-fusion-profile/) **3.7** (441) Recently recommended **86** times Stuck Between Options? Our experts can help you compare ModMed Patient Engagement with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice