All Nova RIS Reviews

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Brandon

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

NovaRIS

NovaRIS is very easy to use. For example, report distribution was a difficult task back in the day, but with the auto-fax feature the immediate dissemination of reports is a now "set it and forget it" function.

PROS

Very user-friendly. NovaRIS was installed many years ago and has assisted our facility with patient scheduling and report sharing, although there's more functionality available, if needed. The web image viewer allows physicians to access imaging media on desktop or mobile devices which is also very user friendly. Overall, a great product!

CONS

We have no current complaints about NovaRIS.

Reason for choosing Nova RIS

We chose NovaRad and their PACS and RIS products during their infancy stage back in 2008 and felt we were getting more value for our money than any of the other systems out there. We were not wrong and have had nothing but a positive experience with NovaRad for over 14 years now.

Vendor Response

Thank you for the review, Brandon. We are so glad that you have had a positive experience with Nova RIS. Here at Novarad, we focus on making sure every product is user-friendly. We appreciate you.

Replied September 2022

Amanda

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Nova Pacs Review for a smaller hospital

I have used Nova RIS for over 8 years, and we rarely have any issues with the system. The RIS system is easy to use and learn even if you are a brand-new technologist and have never used any PACS OR RIS system before. The customer service is fantastic they are always helpful whenever we have an issue and are fast at getting it resolved.

PROS

Nova RIS is very easy to use and also to learn. I have trained many other technologists to use it and they all say how it is a lot easier to use then other systems they have used prior. Then radiologist also really like the system and we hardly ever have any problems.

CONS

The one thing that I wish could be a little different would be that when we have a study the description goes in one place but there is another place that it needs to be so that the description will show up on the patients report so we always have to copy and paste the description. Sometimes that is time consuming when you have a patient with multiple exams.

Reason for choosing Nova RIS

As far as I know they choose NOVA RIS because it had been recommended to them from the service company, they were buying the new Radiology equipment from.

Reasons for switching to Nova RIS

I left the hospital I was at.

Reo

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2022

Long time user of NovaPACS and NovaRIS. It has served us well for our smaller rural hospitals.

NovaPACS/NovaRIS have served us well for about 16 years. The software needs maintenance and bug removal but their support is second to none.

PROS

The image caching is implemented better than any competitive product that we have tested.

CONS

The stability of NovaPACS/NovaRIS is not at the level of the other PACS system we use(McKesson/Change). We also had communication/support problems between Utah-based corporate Novarad and the Georgia-based Novarad South.

Reason for choosing Nova RIS

Novarad was the only product that met our needs..and it was affordable.

Reasons for switching to Nova RIS

Novarad's product enabled us to read studies from our clients in rural, low-bandwidth areas and to read them from a single worklist. It was the only product, at the time, that could do this reliably.

Vendor Response

Thank you for the feedback, Reo. We will pass this along to our support team and learn from this experience. Thank you for choosing Novarad! We are so glad you find our image caching user friendly!!

Replied January 2023

Colby

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2022

Good and getting better!

Overall, NovaRIS has been good. Tech support has been very helpful and resolved some minor glitches. The features and functionality are good and with time they will get better to become great.

PROS

Nova RIS is great for managing a schedule and report distribution. The management reports are helpful for monthly results. Customer service is fantastic. They have always been quick to respond and resolve any issues.

CONS

There are a few features that can be improved. For example, the eForms feature allows patients to leave important fields blank and still submit the form. The color code management also doesn’t save new colors selected. Lastly, the report distribution tab doesn’t display patient name, which makes it tricky to know what report belongs to who.

Vendor Response

Thank you for the review, Colby! We are so glad that your facility has had good experiences with Novarad's customer service. Thank you for being a valued customer!

Replied September 2022

Chris

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2022

Easy to Use & Good value for Costs

Overall Nova RIS has helped make sure our billing lines up with exams when submitted to insurances. Nova RIS also has been very helpful in report running with the ability to see physicians ordering usage. As a Director its nice to be able to see who is ordering what and who is not order as much. These reports enable me to speak to my providers to make sure we are providing for their imaging needs or if I need to address any issues for them.

PROS

Nova RIS is very user friendly and offers a good range of adaptability. The System can be used for scheduling purposes as well for your imaging department. The System works really good with our HIM system.

CONS

The one thing that I wish the software offered was the ability to remove physicians as need be. We have several physicians that have long retired, but the Nova RIS System will not let you remove any physician.

Vendor Response

Thank you for the feedback, Chris! We are so glad that your facility has been able to benefit from Nova RIS. We appreciate you!

Replied August 2022

Rudy

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

NovaRIS user review

PROS

Although we do not use NovaRIS as our ordering and billing system, NovaRIS helped me troubleshoot orders: merging studies and reconciling reports, troubleshoot HL7 issues using the event and audit logs in the admin console, and create various management reports.

CONS

I would like the ability to manage and customize changes to the physician database. Right now, if I wanted to change the reporting distribution for all physicians, I need to go to each to make the modification.

Vendor Response

Thank you for the review, Rudy. We are so glad that you have had good experiences with Nova RIS. Thank you for the feedback, we look forward to continuing to work with you.

Replied September 2022

Scott

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

NovaRIS serves our needs

Very positive. The RIS is easy to use, serves our needs with the scheduler and modality worklist connection to our various modalities

PROS

Ease of use. Easy to generate CPT activity reports. HL7 connection to EMR and modality worklist connection to various rooms allows for seamless transfer of patient demographics and reports.

CONS

Nothing noteworthy to mention here. It lacks some advanced reporting capabilities.

Reason for choosing Nova RIS

We got on board with NovaRIS while it was still a beta product.

Vendor Response

Thank you for the great review, Scott! We are so glad that your facility is able to easily use Nova RIS!

Replied August 2022

Lauren

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2022

Nova RIS

PROS

Easy to use. The updates have been really helpful with my daily workflow

CONS

Some of the Alerts are not correct and don't update properly. I wish I had more management reports available. I do some manual reports due to not having what is needed.

Vendor Response

Thank you for the great review, Lauren. We are so glad that your facility has been able to benefit from Nova RIS and its user-friendly interface. We appreciate you.

Replied September 2022

Gregory

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Novarad

PROS

Ease of use, portability- multi site, ease of install and quality of service.

CONS

Certain parts are a bit click dependent I find compared to other software I’ve used. Maybe these can be streamlined?

Vendor Response

Thank you for the great review, Gregory. We are so glad your facility has found Nova RIS to be portable and easy to use. Thank you for being a valued customer.

Replied September 2022

Violeta

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great product

5 stars

PROS

user friendly, reporting function is awesome

CONS

not applicable, features are well-liked by my team

Vendor Response

We are so glad that Nova RIS has been user friendly for your facility. Thank you for the great review!

Replied January 2023

April

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

NovaRIS review

PROS

Very easy to use. Quickly and easily view workflow and search reports.

CONS

No cons that I can think of. Better than other system that I have used.

Vendor Response

Thank you for the great review, April! Novarad is so glad that you have had great experiences with Nova RIS. Thank you for the continued support!

Replied September 2022

Debbie

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2022

User

PROS

Easy to use Web based Schedule and store

CONS

Report features like grouping not available

Reason for choosing Nova RIS

Was revommended

Vendor Response

Debbie, thank you for such an awesome review. We are so glad that you are happy with Novarad.

Replied August 2022

Scott

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Greater El Monte Community Hospital

Great! Engineering is always readily available and quick to help out when needed

PROS

User friendly with great staff. Helpful and responsive

CONS

Of course I'd love it if it were personalizable

Showing 1 - 13 of 13 Reviews