# SecureVideo Software Reviews, Demo & Pricing - 2026 > Review of SecureVideo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/telemedicine/securevideo-profile --- [Home](https://www.softwareadvice.com/) / [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) / SecureVideo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/telemedicine/securevideo-profile/reviews/) # SecureVideo 2026: Benefits, Features & Pricing Wondering if SecureVideo is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview SecureVideo 4.8 [(26)](https://www.softwareadvice.com/telemedicine/securevideo-profile/reviews/) Pricing Starting at $50.00 per month ### About SecureVideo SecureVideo is a cloud-based telehealth platform. Designed to deliver the best possible experience, it's easy-to-use, low cost and HIPAA Compliant. We're here to help with friendly customer support experts who will take the time to ensure your success. The platform serves various doctors, clinicians and hospitals. The telemedicine solution helps healthcare organizations manage appointments, file sharing, patient worksheets, and more. The software helps medical practices, behavioral health practices and health systems and hospitals. Wondering if SecureVideo is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. ## SecureVideo User Interface ## Popular SecureVideo Alternatives Main Product SecureVideo 4.8 [(26)](https://www.softwareadvice.com/telemedicine/securevideo-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.41Value for money - 4.48Customer support - 4.38Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/) 4.6 [(1226)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.83Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [AdvancedMD Telemedicine](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/) 3.0 [(1)](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/#reviews) Ratings Breakdown - 3.0Ease of use - 2.0Value for money - 4.0Customer support - 3.0Functionality Pricing Available upon request Get Price Alternative Product [Mend](https://www.softwareadvice.com/medical/mend-profile/) 4.6 [(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.51Value for money - 4.60Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Klara](https://www.softwareadvice.com/medical/klara-profile/) 4.6 [(211)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.48Value for money - 4.53Customer support - 4.60Functionality Pricing Available upon request Get Price ## SecureVideo Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SecureVideo Features - Popular features found in Telemedicine Appointment Management Billing & Invoicing Charting Confirmations/Reminders E-Prescribing HIPAA Compliant Multi-Provider Practice Online Forms Payment Processing Practice Management Self Service Portal Video Conferencing - More features of SecureVideo Activity Dashboard Alerts/Notifications API Appointment Scheduling Calendar Management Chat/Messaging Client Portal Communication Management Customizable Branding Customizable Forms Customizable Templates Document Management Electronic Payments Email Reminders File Sharing For Medical Purposes Live Chat Mobile Access Mobile Alerts Multi-Location One-to-One Messaging Reminders Remote Treatment Planning Reporting & Statistics Scheduling Secure Data Storage Softphone Surveys & Feedback Third-Party Integrations Two-Way Audio & Video Virtual Waiting Room Workflow Management ## SecureVideo User Reviews Overall Rating 4.8 Ratings Breakdown 5 81% 4 15% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.5 Functionality 4.4 Michelle D. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed August 2022 Great Quality, and Secure Method for Telehealth sessions 5 I'm not very technically savvy, and find this system very user friendly. My clients are very happy as well, and I haven't had any issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's easy to use, and a reliable platform for zoom therapy sessions, and group sessions. Cons: I don't have any complaints, and I'm very happy with the product. Reasons for switching to SecureVideo This is HIPPA compliant and very reliable quality, and excellent customer service. Read More DB Dianne B. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed August 2022 Excellent telehealth software 5 I love this software. I chose it during a very busy and chaotic time as everything shut down in March 2020. I feel very lucky to have found such excellent software from the start. I have no complaints and only high praise for Secure Video. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Secure Video provides safe, HIPAA compliant video conferencing services that my clients can use from any device and any location. It helped me quickly add telehealth options to my practice when during COVID quarantine. I've never had quality issues that impacted a sessiob. Cons: Using it depends on the client's ability to use technology. That is not really the software's fault, but is the only thing that has impacted sessions. This is about the easiest software available for clients. Reasons for choosing SecureVideo Great client interface. Lower price. Good quality video. Virtual Waiting Room Read More HF Heather F. Verified reviewer Mental Health Care Self-Employed Used daily for less than 2 years Review source Reviewed October 2022 Not satisfied just haven't looked at other plans 3 I am pretty unhappy with this platform and service Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Reminders for appointments for clients which you can find on many platforms... Cons: Customer Service. Every single person has been very rude. Read More PC Paul C. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed August 2022 SecureVideo Review 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: High reliability. Problems are rare. When problems arise, customer service addresses them quickly. Reasons for switching to SecureVideo Quality was poor and customer service was horrible. Vendor Response Paul, we are so pleased that SecureVideo has been a reliable solution for you, and that you've been pleased with our customer support. We appreciate you taking the time to submit your feedback, and look forward to continuing to serve you. Replied August 2022 Read More VR Verified Reviewer Mental Health Care Self-Employed Used daily for more than 2 years Reviewed December 2022 Running my practice using SV since 2018 5 I do love this software and would recommend it. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I enjoy how reliable this software is for video conferencing. There are many other options out there that have been presented to me over the years for telehealth. However, I find this platform to be reliable enough that it is worth continuing to use. The support is also wonderful, for both a client on the other end or for me as a provider. Cons: I wish the forms were easier to format and set up. I also wish there was a superbill function. Reasons for choosing SecureVideo I was already using SV when I joined SP and even though it was less money, I did not feel comfortable changing. I am glad that I stuck with SV for my Telehealth appointments. I use Simple Practice for my records. Read More MC Maggie C. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2022 SecureVideo is the Best! 5 They are the best vendor I've had the pleasure of working with (and I work with a lot). I've had a working relationship with them since 2018 and since then they've always had outstanding customer service, have implemented several of the ideas we've presented to them, and are consistently working on improving their product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They have made it incredibly easy to scale the number of licenses up or down depending on our need, which was crucial at the height of COVID. They're always welcoming new ideas and very often implement ones that are presented to them from clients. They've also always been extremely honest and transparent with us, which seems like it should be a given but often is not the case with vendors. Cons: Any ideas for improvement that I've had, I've always felt comfortable presenting directly to the company, therefore there's nothing that I don't like about the software. Reasons for choosing SecureVideo We've been using them since 2018, starting out as a way for our Accountable Care Organization (ACO) Care Coordinators to be able to interact with patients regularly. At that time, they were significantly less expensive than their competitors and seemed to be an extremely easy system to use. Vendor Response Maggie, we are thrilled that SecureVideo has been such a great solution for your organization! Thank you for taking the time to provide your feedback. We look forward to continuing to serve your telehealth needs. Replied August 2022 Read More CF Cressida F. Verified reviewer Mental Health Care Self-Employed Used daily for more than 2 years Review source Reviewed August 2022 Secure Video 5 Seemless transition from in-person to virtual sessions when Covid started, reassuring security and hipaa features. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Very easy to set up and use, there are frequent updates which is reassuring though I've never noticed the need for updates. The quality of video and audio are good. Cons: no virtual waiting room (despite the query above which suggests there is one. I've asked and been told it's not available Reasons for choosing SecureVideo 1) security and hipaa compliance, so skype and facetime were out. The other systems, which were designed for therapists, were erratic, dropping calls etc and one didn't work with mac (my system). Secure Video has been reliable all through, which is essential for my practice. Read More PM Peter M. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed October 2022 I don't know what to title this review. 4 I needed a HIPAA-compatible Zoom overlay. It does that. I would like it much much better if the scheduling features could synch up with the scheduling features of Zoom and SimplePractice. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: It provides a HIPAA-compatible overlay to Zoom. Cons: The lack of synchronization between scheduling in SecureVideo and other software packages, like SimplePractice, is crippling. Reasons for choosing SecureVideo It was the only game in town, and now I'm used to it. Read More SB Suzanne B. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for less than 2 years Review source Reviewed August 2022 I can recommend SecureVideo with no hesitation. 5 I'm completely satisfied with SecureVideo and have no plans to change. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I appreciate the reliability of the video. I also appreciate how responsive tech support is, always available and always friendly. Cons: There are a few minor things I'd love to see changed: - It would help if I could send client eForms that they failed to access before expiring. - I would love to have 'folders' available for each client to keep their forms organized. - I'd like to see the notes option enhanced. Reasons for switching to SecureVideo The other platforms were unreliable for my computer. I know they've worked well for others, but just last week I had to repeat myself to a colleague who uses Doxy, after her screen had frozen. That's an interruption to the 'flow' during a psychotherapy session. That said, Doxy is free so that counts for something but I'd rather pay for reliable service. Vendor Response Suzanne, we're so glad that SecureVideo has been such an effective solution, and that you're willing to recommend us! Your suggestions have been noted, and we appreciate you taking the time to provide your feedback. We look forward to being your telehealth partner into the future! Replied August 2022 Read More VR Verified Reviewer Medical Practice 501-1000 employees Used weekly for more than 2 years Review source Reviewed October 2022 Works, but usability takes a back seat to security 4 Ratings Breakdown 3 Ease of use 4 Functionality Pros: As a Zoom wrapper, it does most of what Zoom does, so it benefits from improvements made by Zoom to the Zoom client. Cons: Security features are burdensome and unnecessary: waiting rooms AND secure passcodes protected by passwords that don't comply with current NIST standards: \[SENSITIVE CONTENT\] Read More Showing 1 - 10 of 26 Reviews [See All Reviews](https://www.softwareadvice.com/telemedicine/securevideo-profile/reviews/) ## SecureVideo Popular Comparisons [Doxy.me vs SecureVideo](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/securevideo/)[Mend vs SecureVideo](https://www.softwareadvice.com/medical/mend-profile/vs/securevideo/)[Carepatron vs SecureVideo](https://www.softwareadvice.com/medical/care-patron-profile/vs/securevideo/)[Klara vs SecureVideo](https://www.softwareadvice.com/medical/klara-profile/vs/securevideo/) ## Other Top Recommended Telemedicine Software [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **6** times [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) **4.4** (367) Recently recommended **3** times [AdvancedMD Telemedicine](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/) **3.0** (1) Recently recommended **3** times [Mend](https://www.softwareadvice.com/medical/mend-profile/) **4.6** (920) Recently recommended **2** times Stuck Between Options? 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