SecureVideo

RATING:

4.77

(26)

About SecureVideo

SecureVideo is a cloud-based telehealth platform. Designed to deliver the best possible experience, it's easy-to-use, low cost and HIPAA Compliant. We're here to help with friendly customer support experts who will take the time to ensure your success. The platform serves various doctors, clinicians and hospitals. The telemedicine solution helps healthcare organizations manage appointments, file sharing, patient worksheets, and more. The software helps medical practices, behavioral health practices and health systems and hospitals. ...

SecureVideo Pricing

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

The SecureVideo user's dashboard displays any scheduled telehealth sessions, and allows for the easy creation of new ones. All functions and features that support a great telehealth experience begin right here
Slide 1 of 4

SecureVideo Reviews

Overall Rating

4.77

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 26 reviews

Michelle

Verified reviewer

Company size: 1 employee

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Great Quality, and Secure Method for Telehealth sessions

I'm not very technically savvy, and find this system very user friendly. My clients are very happy as well, and I haven't had any issues.

Pros

It's easy to use, and a reliable platform for zoom therapy sessions, and group sessions.

Cons

I don't have any complaints, and I'm very happy with the product.

Reasons for switching to SecureVideo

This is HIPPA compliant and very reliable quality, and excellent customer service.

Dianne

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Excellent telehealth software

I love this software. I chose it during a very busy and chaotic time as everything shut down in March 2020. I feel very lucky to have found such excellent software from the start. I have no complaints and only high praise for Secure Video.

Pros

Secure Video provides safe, HIPAA compliant video conferencing services that my clients can use from any device and any location. It helped me quickly add telehealth options to my practice when during COVID quarantine. I've never had quality issues that impacted a sessiob.

Cons

Using it depends on the client's ability to use technology. That is not really the software's fault, but is the only thing that has impacted sessions. This is about the easiest software available for clients.

Reasons for choosing SecureVideo

Great client interface. Lower price. Good quality video. Virtual Waiting Room

Anonymous

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Running my practice using SV since 2018

I do love this software and would recommend it.

Pros

I enjoy how reliable this software is for video conferencing. There are many other options out there that have been presented to me over the years for telehealth. However, I find this platform to be reliable enough that it is worth continuing to use. The support is also wonderful, for both a client on the other end or for me as a provider.

Cons

I wish the forms were easier to format and set up. I also wish there was a superbill function.

Reasons for choosing SecureVideo

I was already using SV when I joined SP and even though it was less money, I did not feel comfortable changing. I am glad that I stuck with SV for my Telehealth appointments. I use Simple Practice for my records.

Heather

Company size: 1 employee

Industry: Mental Health Care

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

October 2022

Not satisfied just haven't looked at other plans

I am pretty unhappy with this platform and service

Pros

Reminders for appointments for clients which you can find on many platforms...

Cons

Customer Service. Every single person has been very rude.

Monica

Company size: 1 employee

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Using this for years

Very pleased.

Pros

Many are familiar with Zoom so it’s easy. I like geolocation. I like to be able to use virtual backgrounds, test speakers and microphones ahead of sessions. Most important of all, SecureVideo has been very reliable and customer’s service is very responsive!

Cons

Some companies block Zoom, so my clients can’t get in. Downloading zoom is an extra step for some.

Reasons for choosing SecureVideo

Geolocation and very good customers service.

Popular SecureVideo Comparisons