SimplePractice vs thera-LINK

RATING:

4.6

(2651)

SimplePractice has 2651 reviews and a rating of 4.59 / 5 stars vs thera-LINK which has 32 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (2651)
4.7 (32)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 17, 2024
March 18, 2021
Pros/Cons
  • Pros

  • SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.
  • I love how easy it is to take care of everything I need to regarding client on boarding.
  • Cons

  • My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.
  • I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.
Read all user reviews
  • Pros

  • Thera-LINK has improved significantly over the last 2 years, offering more features and a greater ease of use for myself and my clients.
  • I LOVE the virtual waiting room and music, as well as the ability to require payment prior to session. I appreciate the responsive, effective, and professional assistance and technical support.
  • Cons

  • Occasional technical problems occur, which may be related to internet service rather than thera-LINK.
  • That having been said I was also a bit disappointed that the service doesn't allow clients to pay for a SMS-based monthly therapy subscription.
Read all user reviews
Pricing Range
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos