About Teledentix

Teledentix is a cloud-based telemedicine solution designed to help dental organizations provide video consultation to patients by assessing symptoms via a device’s camera. Features include referral management, appointment reminders, credit card processing, chat and multiple device access.

Patients can schedule appointments for a particular duration and request consultation for emergencies, orthodontic or denture problems in real-time. Clinics using Teledentix can collect client demographics, health history, HIPAA consent forms and insurance data through customizable registration forms. The solution also allows patients to launch videoconference meetings, reschedule or cancel appointments and review and download the records using a secure porta...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

7 Reviews of Teledentix

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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June 2020

Michelle from Michelle K. Lee, DDS Inc

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Robust Comprehensive Teledentistry Software

So far, user friendly on both patient and provider.

Pros

Love this software from the ease of being able to login from my phone/tablet/computer. This is the Apple version of teledentistry software. It has a low learning curve and not very overwhelming like other management programs. The other thing is being able to share information in a secure manner to anyone with ease to Patients/MD’s/DDS.

Cons

Not so much of the software but the process of setting up your campaign. As dentist we can do things with our eyes closed (well maybe for myself as an endodontist to file the canals with only feeling things on my finger tips). You have be a little creative setting up the marketing side but other than that once it’s set up then you are good to go.

Reasons for Choosing Teledentix

Customer service sales team was awesome! They explained and the demo session was short and sweet. After that I saw myself being able to jump right in. The others took awhile and was sort of hard to follow but overall similar. I just felt more at ease personally with teledentix.

July 2020

Steph from Onsite Dental

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2020

They can speak my language - great customer service

I am a marketing director which means I know what I need from a patient journey viewpoint and I know what I need from a tracking measuring aspect. While I'm more tech savvy than the general population and am fairly knowledgeable about digital concepts, backend processes and terms are like a different language to me. This team is fantastic about discussing implementation of my requests in ways that I understand so that I can better communicate my own needs for them to help meet. If I have to dig into a platform that's new to me, they are proactive about walking me through it and doing what they can do instead of relying on me when appropriate. They also are great about keeping things moving. With a wide range of projects, it's easy to sideline things, but this team is friendly about reconnecting to make sure we stay on track with our hopes for the product. I highly recommend Teledentix. Don't be afraid if it sounds above your head. They'll bring it to your level to give you the est results for your business.

Pros

Very accommodating functionalities to meet our needs. It seems like if we have a need, the implementation/development team is able to make it happen and they do all the heavy lifting.

Cons

I haven't found anything yet that I do not like.

Reasons for Switching to Teledentix

Didn't have all the functionality we needed.

January 2021

Joleyn from Home Dental to You

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Mobile/Portable Dental Practice and Teledentistry

Teledentix offers scheduling, and a means for our patients and potential patients as well as facilities a means to contact us, fill out forms that are HIPPA compliant and an easy way to organize my work day when not in a traditional dental office.

Pros

If you are in the mobile/portable or teledentistry business, then you need to check out Teledentix® for your new practice management software plan. While others claim to be “the #1 Dental Practice Management Software Plans,” Teledentix® really delivers and deserves the #1 title. I feel confident in that you won’t find a better fit for your new or existing mobile dental business. After reviewing more than a half dozen dental management software plans and signing up for the “wrong one” I hope to spare you the time and frustration by requesting a demo with [SENSITIVE CONTENT HIDDEN] at Teledentix®. If you are looking to shift your current practice or start up a new mobile dental practice, I highly recommend that you check them out! You will not be disappointed, and nor will you find a better practice management software to help you navigate the interesting world of mobile dentistry and teledentistry. It is not often that I want to take the time to review/rave about a company…but I’ll give Teledentix® a 5 Star+ rating compared to the other options in the market. I am positive you will agree Teledentix® hits all the marks in mobile and teledentistry software and it is amazingly affordable. Check it out at check them out at http://teledentix.com/

Cons

Teledentix is working on adding in a function to be able to capture x-rays (radiographs) if you are off-line. Also Teledentix looking to add in a verbal perio chart.

Reasons for Choosing Teledentix

Teledentix® has great features, is user friendly, the professionals that we worked had dental backgrounds and were familiar with mobile/teledentistry. Teledentix takes pride in the personal approach from the demo, to the on-boarding process and training, it has been a great experience... not just on the day you sign up. Starting up, running and growing your new mobile dental business can be a daunting, complicated, stressful, expensive experience…but I can assure you that partnering with Teledentix® as your mobile software solution…will be a down-right pleasant experience.

Reasons for Switching to Teledentix

The boarding with old software was extremely limited. The training was only offered via the ability to watch boring and very long videos. The training offer in-person was extremely limited training times that we not convenient for my team. Also, the on

Response from Virtual Dental Care

Replied January 2021

Joleyn, thank you very much for your kind words. We love what you are doing at Home Dental to You and we are so glad Teledentix is the perfect software for your mobile delivery model - music to our ears!

July 2020

Carlo from Healthy Smiles for Kids of Orange County

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Virtual visits saves time and retention

With Teledentix our patients can get in touch with our providers anywhere and address dental concerns faster than calling to make an appointment.

Pros

Ability to use an app thru Android or Iphone, pc desktop, or laptop

Cons

none, but perhaps provide patient instructions in other languages would be very beneficial.

Reasons for Choosing Teledentix

With Teledentix, our patients can connect with our doctors when they are not able to see us at our clinic. Our practice has been able to provide dental emergency video consultations to our patients who are out of state or on vacation. Virtual visits save patient travel and eliminate unnecessary office chair time. Teledentix support team also provides our clinic and practices fantastic support and communication service.

June 2020

Harvey from Little Smiles of OC

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Teledentistry Software

They have great customer service! Excellent trainers and the software is relatively easy to master.

Pros

The best feature I like about this software is having the ability to let the patient schedule on their own when the office is closed.

Cons

The only thing is you just need to setup a seperate merchant account. No big deal but just having another service provider.

Reasons for Choosing Teledentix

This was the one that was HIPPA compliant and in the space for teledentistry.

November 2020

Kathy from Mission Tampa-Mission Smiles

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Mobile Dental Teledentix

Teledentix has been great with training and helping grow our practice.

Pros

With Teledentix we can now have patients complete digital forms, send in intraoral photos, and attend a virtual pre-appointment consultation that greatly reduces the amount of time need for the physical appointment when we are on site. Plus, it’s been a game changer for us to establish a face-to-face relationship with some of our patients who are terrified of the dentists because they haven’t been in years (or may never have seen a dentist). The virtual screenings allow us to address any concerns prior to the appointment and greet them with familiar face once they see us in person!

Cons

Sometimes our patients do not have internet available to them but everything else is great!

Reasons for Choosing Teledentix

This program has the most features, best training, and easy to use.

Reasons for Switching to Teledentix

Needed something with dental specific and HIPAA compliant.

August 2020

Amit from SmileStudios, Inc

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great product! Experienced leadership.

Pros

Virtual visits, scheduling and the ability to create offers for customers

Cons

Asynchronous communication is missing.

Reasons for Choosing Teledentix

Ability of their leadership to respond to our needs.